Journey Running a Business

Responding to planning enforcement

What to do if you receive a planning enforcement notice. Understand the type of notice you have received, review your options, and find out how to appeal or comply.

You have received planning enforcement action

Receiving enforcement action from your local planning authority (LPA) is serious. Acting promptly is essential — deadlines for appeal are strict, and ignoring a notice can lead to criminal prosecution and unlimited fines.

This guide helps you identify what type of notice you have received and outlines your options. It signposts to the relevant guides for detailed guidance at each stage.

Check your deadlines immediately. The right to appeal most enforcement notices expires 28 days from service. Stop notices take effect as served. Missing deadlines removes your options.

Step 1: Identify what type of notice you have received

The LPA has several enforcement powers. The notice type determines how urgently you must act and what options are available to you.

Notice type What it means Typical deadline
Planning Contravention Notice (PCN) LPA is investigating a suspected breach. You must provide information. It is not itself an enforcement notice. 21 days to respond
Enforcement Notice (EN) LPA alleges a breach of planning control and requires you to remedy it. 28 days to appeal; compliance by date in notice
Breach of Condition Notice (BCN) You have breached a condition attached to a planning permission. Minimum 28 days to comply; no right of appeal to the Planning Inspectorate
Enforcement Warning Notice (EWN) LPA considers there is a reasonable prospect that the breach would be acceptable, and invites you to submit a retrospective planning application (a power in force in England since 25 April 2024). Submit a retrospective application by the date stated in the notice
Temporary Stop Notice (TSN) Requires immediate cessation of an activity for up to 56 days (in England, since 25 April 2024) while the LPA investigates. Immediate effect
Stop Notice Requires immediate and permanent cessation of an activity. Issued alongside an Enforcement Notice. Immediate effect (minimum 3 days before it takes effect)

If you have received a Temporary Stop Notice or Stop Notice: stop the specified activity immediately. Continuing after a stop notice takes effect is a criminal offence carrying an unlimited fine.

Step 2: Check whether you actually need planning permission

Before responding to the LPA, establish your planning position. The LPA may be wrong, or you may have a stronger position than you realise.

Review the following:

  • Original planning permission: Do you have a permission that covers the activity? Check any conditions attached to it.
  • Permitted development rights: Does the activity fall within permitted development? Rights vary by property type, location, and any Article 4 directions.
  • The 10-year rule: Since 25 April 2024, all breaches of planning control in England become immune from enforcement after 10 years of continuous use or substantial completion (a Certificate of Lawful Use confirms lawfulness). Transitional point: building works substantially completed, or changes of use to a single dwelling, occurring before 25 April 2024 keep the old 4-year rule - so some older development may already be immune.
  • Conditions: If you have a BCN, check exactly which condition is alleged to have been breached and whether the breach is accurate.

Understanding planning conditions

If you have received a Breach of Condition Notice, read this guide to understand what conditions mean and whether the alleged breach is valid.

Step 3: Consider your options

You generally have four options when faced with enforcement action. Some can be pursued in parallel, but they are not all freely combinable — in particular, a retrospective application can restrict your grounds of appeal (see Option 2).

Option 1: Negotiate with the LPA

Contact the enforcement officer named on the notice and explore whether a negotiated solution is possible. LPAs often prefer resolution over prosecution. You might agree to modify works, submit a retrospective application, or discharge conditions.

Negotiating does not pause your appeal deadline. If you plan to appeal as a backstop, submit the appeal before the deadline even if you are also in discussion with the LPA.

Option 2: Apply for retrospective planning permission

If planning permission was genuinely required and not obtained, you can apply retrospectively. The LPA must consider the retrospective application on its merits. If permission is granted, the enforcement notice becomes ineffective. Submission of a retrospective application does not automatically pause the enforcement notice.

Important interaction with appeals: if you have made a retrospective application and an enforcement notice is then issued, section 174(2A) of the Town and Country Planning Act 1990 restricts you from appealing on the ground that planning permission ought to be granted. You cannot freely run both routes - take advice before choosing.

Option 3: Appeal the enforcement notice

You can appeal an Enforcement Notice to the Planning Inspectorate. You have 28 days from the date of service to submit your appeal. There are several grounds of appeal, including that planning permission should be granted, that no breach occurred, or that the notice requirements are excessive.

An appeal suspends the Enforcement Notice until the appeal is determined. Note that this does not apply to Stop Notices or Temporary Stop Notices — those remain in effect during an appeal.

Option 4: Comply with the notice

If the breach is clear, permission is unlikely to be granted retrospectively, and you have no strong grounds of appeal, complying by the deadline is the most pragmatic course. Compliance by the deadline prevents prosecution, even if you disagree with the notice.

Step 4: Get professional help

Planning enforcement is a technical area. You should consider engaging professional help if:

  • You are considering an appeal — appeals require well-prepared written statements and knowledge of planning policy
  • The enforcement involves significant investment or business operations
  • You believe the LPA has made an error in issuing the notice
  • Criminal prosecution is threatened or under way
  • You need to negotiate on conditions or retrospective consent

A planning consultant (find one through the Royal Town Planning Institute at rtpi.org.uk) can advise on the merits of appeal and prepare representations. A solicitor with planning law experience is advisable if prosecution is possible or if you need to take legal steps to challenge the notice.

Act quickly on professional advice. Most planning consultants and solicitors will need time to review the notice and advise before your appeal deadline. Contact them as soon as you receive the notice.

Step 5: Appeal if appropriate

If you have grounds to challenge the enforcement notice, submit your appeal to the Planning Inspectorate before the 28-day deadline. Late appeals will not be accepted.

The grounds on which you can appeal an Enforcement Notice include:

  • Planning permission ought to be granted for the development
  • The alleged breach of planning control has not occurred
  • The matters alleged do not constitute a breach of planning control
  • The time for taking enforcement action has expired (the 10-year rule)
  • The steps required by the notice are excessive
  • The period for compliance is unreasonably short

Make a planning appeal

How to submit an appeal against a planning decision or enforcement notice to the Planning Inspectorate, including the appeals process, timescales, and what to include in your statement.

Step 6: Comply with the notice by the deadline

If you are not appealing, or if your appeal has been dismissed, you must comply with all requirements of the notice by the compliance deadline specified in it.

Compliance typically means:

  • Stopping the use of land or buildings as specified
  • Demolishing or removing unauthorised works
  • Restoring land or buildings to their previous condition
  • Discharging planning conditions as required by a BCN

Keep documentary evidence that you have complied — photographs, contractor invoices, written confirmation from the LPA — in case of any future dispute.

Consequences of non-compliance: Failing to comply with an enforcement notice by the deadline is a criminal offence. The LPA can prosecute in the Magistrates' Court and the penalty is an unlimited fine. The LPA may also carry out the required works itself and recover the costs from you. There is no limit on how many times the LPA can prosecute for a continuing breach.

Discharge planning conditions

If your enforcement relates to a breach of condition, this guide explains how to apply to discharge conditions and what evidence the LPA will expect.

Further resources

Related journeys

Journeys that share guides or topics with this one.

All sectors

SME housebuilder planning guide

Comprehensive planning guidance for small and medium housebuilders. Learn how to navigate the planning system efficiently, take advantage of small site easements, and manage S106 and environmental requirements proportionately.

View journey →
All sectors

Planning appeal process

What to do when your planning application is refused. Understand your options, assess your chances, and decide whether to appeal, amend, or walk away.

View journey →

Other journeys

Employing people in Northern Ireland

Complete guide to NI employment law including fair employment monitoring, equality obligations, and how NI legislation differs from Great Britain. Covers the key areas where Northern Ireland has its own rules.

View journey →

Starting a waste business

Complete compliance guide for waste transfer stations, treatment facilities, skip hire, and recycling centres. Covers environmental permits, waste carrier registration, and ongoing obligations.

View journey →

Packaging producer compliance journey

Understand the overlapping environmental obligations for businesses that handle packaging. Covers Extended Producer Responsibility (EPR), Plastic Packaging Tax (PPT), and Simpler Recycling requirements, and explains how they interact.

View journey →

Start selling products on the UK market

A comprehensive introduction to UK product safety compliance for businesses placing products on the GB market. Covers the legal framework (CPA 1987, GPSR 2005, PRMA 2025), supply chain responsibilities, risk assessment, UKCA and CE marking, online marketplace duties, and a compliance checklist. Designed for importers, new manufacturers, and online marketplace sellers with no prior knowledge of product safety law.

View journey →

Prepare your BNPL business for FCA regulation

Preparation guide for Buy Now Pay Later providers and merchants ahead of FCA regulation from 15 July 2026. Covers what is changing, whether you need FCA authorisation or credit broking permission, affordability assessment setup, advertising compliance, pre-contract disclosure, and complaints handling through the Financial Ombudsman Service.

View journey →

Respond to a product safety incident

Emergency guidance when you discover an unsafe product. Stop supply immediately, notify Trading Standards and OPSS, manage the recall, and understand your legal exposure under the Consumer Protection Act 1987.

View journey →

Complete your CIS monthly compliance

A practical week-by-week workflow for CIS contractors. Know exactly what to do on each day of the tax month cycle, from verifying subcontractors on the 6th to paying deductions by the 22nd. Designed to make CIS a routine habit rather than a monthly crisis.

View journey →

Protect your business from CIS supply chain fraud

Since 6 April 2026, contractors face severe penalties if they 'knew or should have known' about fraud in their supply chain. This learning path explains the rules under the Finance Act 2026, helps you assess your risk, and guides you through implementing due diligence to protect your business from 30% penalties and GPS cancellation.

View journey →

Comply with the Online Safety Act from scratch

A complete learning path for platform operators new to the Online Safety Act 2023. Covers understanding the Act, determining scope and platform category, conducting risk assessments, protecting children, implementing content moderation, writing compliant terms of service, setting up complaints procedures, implementing age assurance, and registering with Ofcom.

View journey →

Understanding VAT from scratch

A complete introduction to VAT for first-time registrants. Takes you from zero knowledge to confident VAT compliance, covering when to register, how to charge VAT, reclaiming VAT on purchases, and submitting your returns.

View journey →

Fix CIS payment errors

Something gone wrong with CIS? This troubleshooting guide helps contractors and subcontractors identify and fix common Construction Industry Scheme errors, from wrong deduction rates to late return penalties.

View journey →

Respond to a data breach

Step-by-step breach response when personal data has been compromised. Covers the 72-hour ICO notification deadline, assessing risk, notifying affected individuals, and documenting your response.

View journey →

Fix VAT problems

Troubleshooting guide for common VAT errors and problems. Helps you identify your issue and find the right solution - from correcting return errors to understanding penalties and preparing for HMRC checks.

View journey →

Data breach 72-hour checklist

Emergency checklist when you discover a personal data breach. Covers immediate containment, the 72-hour ICO notification rule, when to notify affected individuals, and who else to contact.

View journey →

Start using AI responsibly in your business

End-to-end learning path for businesses adopting AI: understanding the regulatory landscape, assessing obligations, setting up governance, managing specific risks around data, bias, and transparency, and maintaining ongoing compliance.

View journey →

Keep and maintain your gross payment status

Everything you need to know to keep your CIS gross payment status once granted. Learn when HMRC reviews your GPS, what triggers cancellation or revocation, how to protect your status through proactive compliance, and what to do if your GPS is at risk.

View journey →

Complete PAYE year-end

Step-by-step journey through PAYE year-end tasks, from March planning to final submissions in April. Covers FPS finalisation, P60s, P11Ds, and Class 1A NIC.

View journey →

CDM compliance quick check

Quick CDM checklist before construction begins. Four key actions: check if notifiable, appoint duty holders, submit F10 if required, ensure construction phase plan exists.

View journey →

Understanding UK GDPR from scratch

A complete introduction to UK data protection law for businesses. Learn the seven principles, six lawful bases, individual rights, ICO registration requirements, and what happens if you get it wrong. No prior knowledge required.

View journey →

Fix PAYE problems

Troubleshooting guide for common PAYE errors and issues. Learn how to correct mistakes, respond to HMRC queries, and prepare for compliance checks.

View journey →

Handling customer refund disputes

When a customer demands a refund, what are your legal obligations? This guide helps you determine whether the customer is entitled to a refund, what remedy to offer, and how to process it correctly under the Consumer Rights Act 2015.

View journey →

ERA 2025 compliance checklist

Quick compliance checklist for employers to identify which Employment Rights Act 2025 changes affect their business and by when. Covers SSP, family leave, zero-hours, dismissal, harassment, and tribunal time limits.

View journey →

Cyber security fundamentals

A structured learning path for business owners new to cyber security. Understand the threat landscape, implement the five essential controls, prepare for incidents, and build ongoing resilience.

View journey →

Manage your tax compliance

Understand and manage your ongoing tax obligations as a UK business owner. Covers Self Assessment, VAT, Corporation Tax, record keeping, Making Tax Digital, filing deadlines, and avoiding penalties.

View journey →

Meet anti-money laundering requirements

Essential guide to AML compliance for UK businesses in regulated sectors. Covers registration with supervisors, customer due diligence, suspicious activity reporting, appointing an MLRO, record keeping, staff training, and penalties for non-compliance.

View journey →

Meet workplace health and safety requirements

A comprehensive journey for UK employers to understand and comply with health and safety law. Covers the legal framework (HASAWA 1974, MHSWR 1999), risk assessment requirements, fire safety obligations, and specific hazard regulations including PPE, manual handling, DSE, noise, work at height, and electrical safety.

View journey →

Understanding construction tax obligations

A complete picture of how CIS, VAT reverse charge, CITB, and PAYE work together for construction businesses. Learn how these four tax systems interact, which apply to you, and how to manage them as an integrated compliance burden.

View journey →

Choosing the right VAT scheme

Compare VAT schemes and choose the best one for your business. This learning path takes you through the three main VAT schemes for small businesses - Flat Rate, Cash Accounting, and Annual Accounting - helping you understand which suits your circumstances.

View journey →

Getting started with CIS

A comprehensive learning path for anyone new to the Construction Industry Scheme. Understand how CIS works, decide whether you're a contractor or subcontractor (or both), and learn your registration requirements and ongoing obligations. Covers deductions, monthly returns, and claiming back overpaid tax.

View journey →

Start offering consumer credit to customers

End-to-end learning path for businesses new to consumer credit. Covers understanding FCA regulation, obtaining authorisation, setting up pre-contract disclosures and affordability assessments, complying with advertising rules, and verifying ongoing compliance under the Consumer Duty.

View journey →

Cyber security quick wins

Five practical security improvements any business can implement today without technical expertise. Covers passwords, updates, backups, phishing awareness, and access control.

View journey →

Approaching the VAT threshold

What to do when your turnover is approaching £90,000 and you might need to register for VAT. Helps you monitor your position, understand when registration becomes mandatory, and choose the right VAT scheme for your business.

View journey →

Manage your employees

A comprehensive journey for UK employers covering the full employment lifecycle - from ongoing payroll and compliance duties through to managing workforce changes, redundancies, and employment termination. Use this after you've hired your first employee.

View journey →

Health and safety management for new employers

A learning path introducing new employers to the Management of Health and Safety at Work Regulations 1999 (MHSWR). Understand your legal duties for risk assessment, appointing competent help, and establishing emergency procedures - the foundations of workplace health and safety management.

View journey →

Prepare for EU AI Act compliance

A focused preparation path for UK businesses affected by the EU AI Act. Understand the four risk tiers, check which deadlines have already passed, classify your AI systems, and prepare for high-risk obligations before the August 2026 deadline.

View journey →

Health and safety for new employers

A comprehensive learning path to help first-time employers understand and meet their health and safety duties. Takes you from understanding the law to putting compliance systems in place, with practical timelines for your first week, month, and beyond.

View journey →

VAT compliance checklist

Quick reference checklist for ongoing VAT compliance. For VAT-registered businesses who know the basics but want a quick reference for returns, invoices, and input tax.

View journey →

Environmental compliance for new businesses

A complete introduction to environmental obligations for new business owners. Learn whether you need an environmental permit, how to handle waste legally, how to prevent pollution, and what recycling rules apply to you. No prior knowledge required.

View journey →

Plan safe work at height

Learning path for planning and managing work at height safely. Covers the hierarchy of controls, equipment selection, scaffolding management, MEWP operation, and roof work precautions.

View journey →

Respond to an Ofcom investigation

What to do when Ofcom takes enforcement action against your online service under the Online Safety Act 2023. Covers identifying the type of action, evidence preservation, senior manager criminal liability, responding to notices, penalty mitigation, and seeking legal advice.

View journey →

Dismissing an employee under new rules

Step-by-step guidance for lawfully dismissing an employee under ERA 2025 rules, including fire and rehire restrictions and 6-month qualifying period. Covers fair procedure, ACAS Code compliance, and risk assessment.

View journey →

Respond to an ICO investigation

What to do when the Information Commissioner's Office contacts you about an investigation, complaint, or audit. Understand the types of ICO action, your obligations to cooperate, and possible outcomes.

View journey →

Meet your data protection obligations

Ensure your business complies with UK GDPR and the Data Protection Act 2018. Covers ICO registration, lawful basis for processing, data subject rights, international transfers, breach notification, and electronic marketing rules under PECR.

View journey →

Handle Section 75 claims from customers

What to do when a customer makes a Section 75 connected lender liability claim. Covers validating the claim against the GBP 100 to GBP 30,000 threshold, investigating supplier breach or misrepresentation, responding within the 8-week complaints deadline, FOS escalation, and recovering costs from the supplier.

View journey →

Sell your business

Navigate the business sale process from preparation to completion and beyond - valuation, finding buyers, due diligence, TUPE, deal negotiation, and post-sale obligations

View journey →

Hire your first employee

Step-by-step journey to become a compliant employer. Covers PAYE registration, insurance, right to work checks, contracts, and pensions - everything before your first employee's first day.

View journey →

Data protection compliance checklist

Quick compliance check for UK GDPR and Data Protection Act 2018. Verify your ICO registration, lawful basis documentation, privacy notice, data subject rights process, breach response plan, international transfers, and marketing compliance.

View journey →

Consumer credit compliance quick-check

Quick compliance check for experienced consumer credit firms. Covers FCA permissions, fee payments, credit advertising, pre-contract disclosures, Consumer Duty obligations, complaints handling, and upcoming BNPL regulation.

View journey →

Start selling online legally

Everything you need to know before launching an online shop. Covers distance selling regulations, pre-contract information, cancellation rights, refund obligations, website compliance, consumer rights for goods and digital content, and enforcement.

View journey →

UK REACH compliance checklist

Quick check of your UK REACH registration and notification status. Covers manufacturer and importer registration, downstream user obligations, SVHC duties, Safety Data Sheets, and approaching tonnage band deadlines.

View journey →

Fire safety compliance for building owners

A comprehensive learning path for building owners on post-Grenfell fire safety duties. Covers identifying the responsible person, fire risk assessments, external wall assessments, fire door inspections, high-rise requirements, Fire and Rescue Service information, and resident communications.

View journey →

Self Assessment for landlords

A learning path for landlords who need to report rental income through Self Assessment. Covers registration, reporting property income on SA105, allowable expenses, mortgage interest restriction, and Making Tax Digital.

View journey →

Run a healthcare business

Ongoing compliance for CQC-registered healthcare providers covering inspections, professional registration, safeguarding, clinical governance, medicines management, and staff obligations

View journey →

Livestock movement issues: how to resolve

How to resolve common livestock movement compliance problems including missing or lost tags, late movement reporting, standstill breaches, and missing cattle passports. Covers which body enforces what, severity levels, corrective actions, and preventing future issues.

View journey →

Achieving nutrient neutrality

Step-by-step guide to achieving nutrient neutrality for development in affected catchments. Learn how to calculate your nutrient budget, identify mitigation options, and prepare your planning application.

View journey →

VAT compliance for retailers

Complete VAT guidance for retail businesses. Covers pricing rules, retail schemes for calculating VAT, invoicing requirements, and submitting returns. Designed for VAT-registered retailers who want to understand their specific obligations.

View journey →

What regulations apply to my farm?

A quick decision-tree navigator that helps you identify which regulations apply to your specific farm based on what you keep, grow, and do. Each answer reveals applicable regulatory bodies and links to the relevant compliance guides.

View journey →

Drainage and utilities infrastructure compliance

Complete learning path for property developers and contractors working on drainage and utilities infrastructure. Covers Approved Document H drainage design, sewer adoption under Section 104, SuDS requirements in England and Wales, confined spaces safety, cable avoidance, and environmental permits.

View journey →

Healthcare compliance quick check

Quick compliance check for experienced healthcare providers. Covers CQC registration, professional registrations, DBS checks, medicines audit, controlled drugs register, IPC audit, fire risk assessment, DSPT submission, insurance, and policy reviews.

View journey →

VAT compliance for construction

Construction-specific VAT guidance including the domestic reverse charge. Essential for subcontractors and main contractors to understand when the reverse charge applies, how to invoice correctly, and how to account for VAT on returns.

View journey →

Start a retail business - compliance essentials

A comprehensive compliance onboarding journey for new retailers. Covers consumer rights, pricing law, age-restricted sales, product safety, data protection, accessibility duties, and specialist licences. Designed for first-time retail business owners who need to understand their legal obligations before opening.

View journey →

Respond to a Trading Standards investigation

What to do if Trading Standards has contacted you, visited your premises, or conducted a test purchase. Covers understanding their powers, identifying the compliance area under investigation, gathering your due diligence evidence, responding appropriately, and strengthening your procedures.

View journey →

Start selling online - retail compliance

A learning path for retailers adding an online sales channel. Covers the additional compliance obligations for distance selling, including cooling-off periods, website legal requirements, online data protection, accessibility, subscription rules, and handling complaints from online customers.

View journey →

Farm compliance calendar

Month-by-month calendar of key farm compliance deadlines covering SFI scheme declarations, TB testing windows, NVZ closed periods, scheme payments, and tax filing. Bookmark this page for quick reference throughout the year.

View journey →

Structural incident on site: what to do now

Emergency response for excavation collapse, structural instability, or unexpected failure during construction works. Covers immediate safety actions, RIDDOR reporting, HSE notification, making safe, structural assessment, and investigation to prevent recurrence.

View journey →

Building Safety Act for SME contractors

A learning path for small and medium construction businesses working on higher-risk building projects under the Building Safety Act 2022. Covers what the Act means for contractors, your duties on HRB projects, golden thread responsibilities, change control, and handover obligations.

View journey →

Farmer compliance checklist

A comprehensive compliance checklist for UK farmers covering livestock, environmental, animal welfare, health and safety, financial, and scheme obligations. Includes frequency of compliance tasks, enforcement bodies, and consequences of non-compliance.

View journey →

SME housebuilder planning guide

Comprehensive planning guidance for small and medium housebuilders. Learn how to navigate the planning system efficiently, take advantage of small site easements, and manage S106 and environmental requirements proportionately.

View journey →

Utility strike: what to do now

Emergency response for striking gas, electric, water, or telecoms services during digging. Covers immediate danger actions in the first minutes, reporting obligations to HSE and utility companies, RIDDOR requirements, and steps to prevent recurrence.

View journey →

Start a social care provider business

End-to-end learning path for starting a social care business. Covers which regulator applies, CQC registration, registered manager requirements, workforce qualifications (Care Certificate, SSSC, Social Care Wales), staffing levels, insurance, Care Act duties, and devolved nations.

View journey →

Respond to a medicines or controlled drugs incident

What to do when a medicines incident occurs: medication error, controlled drug discrepancy, or CD theft/loss. Covers securing the patient and evidence, internal reporting, statutory notifications to CQC, MHRA Yellow Card, police notification for CD theft, investigation, Accountable Officer responsibilities, and corrective actions.

View journey →

TB breakdown: what to do now

A step-by-step guide for cattle farmers who have just received positive TB test results. Covers immediate actions in the first 48 hours, working with APHA during the breakdown, protecting your compensation, managing your business under restrictions, and the path back to TB-free status.

View journey →

Open new hospitality premises: from lease to launch

End-to-end journey from signing a lease to opening night. Covers planning use class checks, premises licence application timeline, building regulations and fire safety, commercial kitchen fit-out, food business registration, music licensing, pavement licensing, and staff recruitment with right to work checks.

View journey →

Respond to a CQC investigation or enforcement action

What to do if your healthcare or social care service faces CQC enforcement action. Covers understanding the type and severity of action, immediate response steps, getting legal representation, developing an improvement plan, and the appeal process through the First-tier Tribunal.

View journey →

Respond to a hospitality licensing investigation

What to do if your hospitality business faces a licensing review, environmental health investigation, fire safety enforcement notice, or HMRC compliance check. Covers identifying the investigation type, understanding your rights, gathering evidence, getting representation, and preventing recurrence.

View journey →

Help with Wales Visitor Levy

Troubleshooting guide for Wales visitor accommodation registration and levy collection. Helps accommodation providers understand registration requirements, council levy adoption, and how to collect and remit the levy.

View journey →

Responding to a CMA investigation

What to do if the Competition and Markets Authority or Trading Standards is investigating your business. Covers immediate steps, cooperation obligations, deadlines, undertakings, and possible outcomes including fines under the Digital Markets, Competition and Consumers Act 2024.

View journey →

Understanding business rates

How business rates work, what relief you can claim, and how to challenge your rateable value. Covers calculation, relief schemes, appeals, and revaluation across all UK nations.

View journey →

Insuring your new business

A step-by-step learning journey for new business owners: understand which insurance is legally required, what additional cover you need, how to compare and buy policies, and how to manage renewals.

View journey →

MHSWR 1999 quick compliance audit

Rapid compliance check covering all key MHSWR 1999 duties. Verify your risk assessment, competent person, emergency procedures, information, training, and vulnerable worker protections in 10 minutes.

View journey →

Golden thread compliance check

Quick compliance check for duty holders to verify their golden thread meets Building Safety Act requirements. Covers format, content, access controls, and phase-specific obligations for design, construction, and occupation.

View journey →

Welsh language compliance help

Help with Welsh language requirements for businesses contracting with the public sector in Wales. Covers when Standards apply, what you need to do, how to build capability, and what happens if you fail to comply.

View journey →

Prepare for an HSE visit

What to expect from an HSE inspection. Covers types of visit, inspector powers, what they check, improvement and prohibition notices, Fee for Intervention, how to challenge, and what to do during the visit.

View journey →

PSTI IoT compliance check

Quick compliance check for IoT manufacturers, importers, and distributors. Confirm product scope, verify three mandatory security requirements, identify your supply chain role, and confirm your statement of compliance obligations.

View journey →

RQIA registration quick check

Quick checklist for Northern Ireland care providers to check whether their service needs RQIA registration, fit person requirements, care standards, and what inspections involve.

View journey →

Registering a care service in Scotland

End-to-end learning path for starting a regulated care service in Scotland. Covers the Care Inspectorate, service types, registration, Health and Social Care Standards, SSSC workforce registration, PVG checks, and inspection preparation.

View journey →

Operating care services across UK national borders

A learning path for care service providers operating or planning to operate across more than one UK nation. Covers the separate inspectorate regimes, registration requirements, quality frameworks, workforce portability, disclosure scheme differences, and practical steps for achieving cross-border compliance.

View journey →

Wales care compliance quick check

Quick checklist for Wales care providers to verify CIW registration, Responsible Individual appointment, Social Care Wales workforce registration, Statement of Purpose, and Welsh language provision.

View journey →

Ongoing compliance for law firms

Learning path for maintaining regulatory compliance at an authorised law firm: annual renewal cycle, COLP and COFA reporting, client account management, AML supervision, complaints handling, continuing competence, diversity reporting, and preparing for SRA inspections.

View journey →

Start a law firm in England and Wales

End-to-end learning path for setting up a law firm: choosing entity type, SRA authorisation, appointing COLP and COFA, professional indemnity insurance, client account setup, AML registration, complaints procedure, and price transparency.

View journey →

Respond to an SRA investigation

Problem path for law firms facing SRA investigation: immediate steps, cooperation obligations, instructing specialist regulatory defence, responding to proposed conditions or fines, SDT referral, intervention risk, and appeal rights.

View journey →

AML compliance for legal services

Learning path for law firms implementing anti-money laundering compliance: firm-wide risk assessment, client due diligence, source of funds verification, legal professional privilege boundaries, suspicious activity reporting, and preparing for SRA supervisory visits.

View journey →

Responding to an OSCR charity investigation

What to do if your Scottish charity faces an OSCR inquiry or enforcement action. Covers understanding the type of investigation, cooperation obligations, getting professional advice, corrective action, and OSCR's enforcement powers including removal of trustees and directed winding up.

View journey →

Setting up a charity in Scotland

End-to-end learning path for setting up a charity in Scotland: understanding OSCR regulation, the charity test, registration, trustee duties, annual reporting and accounts, and ongoing compliance obligations.

View journey →

Farming on SSSI land in Scotland

A learning path for Scottish farmers and land managers with SSSI-designated land - understand your conservation obligations, manage deer and muirburn lawfully, and maintain compliance with NatureScot requirements

View journey →

Scottish heritage compliance quick check

Rapid compliance check for works affecting scheduled monuments, listed buildings, and conservation areas in Scotland. Covers Historic Environment Scotland consents, local authority requirements, and enforcement penalties.

View journey →

Construction near a heritage site in Scotland

Learning path for construction businesses working near protected heritage assets in Scotland. Covers scheduled monuments, listed buildings, conservation areas, archaeological assessments, and how heritage and nature designations interact under Scottish planning law.

View journey →

Respond to SIA enforcement action

What to do if your security business faces SIA enforcement action including licence revocation, compliance inspection failure, or prosecution for deploying unlicensed staff. Covers identifying the enforcement type, understanding your rights, appealing to the First-tier Tribunal, and preventing recurrence.

View journey →

Start a private security business

End-to-end learning path for starting a private security company. Covers SIA regulation, personal and business licensing, approved contractor status, insurance, recruiting licensed staff, training programme setup, and compliance systems for winning contracts.

View journey →

Address an FCA threshold-conditions concern

What to do when FCA supervision has raised a concern that your firm no longer satisfies the threshold conditions. Covers diagnosing the supervisory action, responding to a section 165 information requirement, addressing the failing limb (resources, business model, suitability, effective supervision), and the worst-case path to an Own-Initiative Variation or cancellation of permission under section 55J FSMA.

View journey →

Water Framework Directive compliance for businesses

Complete compliance pathway for businesses whose activities may affect water body status — from understanding the WFD framework through identifying which licences, permits, or consents you need, to applying, monitoring, and reporting. Covers England, Wales, Scotland, and Northern Ireland.

View journey →

Get FCA authorised: from perimeter check to Connect submission

A six-phase learning path for first-time applicants. Walks you from establishing whether you need authorisation, through choosing your route, building governance foundations, self-assessing the FCA's five threshold conditions, submitting through Connect, and handling case-officer scrutiny during the determination period.

View journey →

Set up a repair services business

Learning path for new repair businesses — computers, phones, tablets, household appliances and personal goods. Work out which rules apply, put a safe business in place, meet your f-gas and WEEE duties if they apply, and verify everything with a compliance checklist.

View journey →

Set up a creative arts and entertainment business

Learning path for new creative arts and entertainment businesses — theatre companies, live music venues, dance companies, arts centres and touring productions. Work out which rules apply, put your workplace safety and licensing foundations in place, and verify everything with a compliance checklist.

View journey →

Set up a quarrying and mining business

Learning path for quarrying and mining businesses — stone, sand, gravel, clay, salt, peat and chemical minerals. Work out which regulations apply, put a safe quarry in place, get the permits and consents you need, and verify everything with a compliance checklist.

View journey →

Set up a wood-products manufacturing business

Learning path for new wood-products manufacturers — sawmilling, veneers, plywood and panels, joinery, wooden packaging and cork goods. Work out which rules apply, put a safe plant and your wood-dust controls in place, meet the product-market rules, and verify everything with a compliance checklist.

View journey →

Set up a fishing or aquaculture business

Learning path for new fishing and aquaculture businesses — sea fishing vessel operators, shellfish and finfish farmers, land-based hatcheries and freshwater commercial fishers. Work out which rules apply, put your shore-based safety foundation in place, meet your vessel licensing and safety duties or your aquaculture and freshwater consenting obligations, and verify everything with a compliance checklist.

View journey →

Set up a waste management operation

Learning path for new waste management operators — waste collectors, transfer station and treatment plant operators, materials recovery facilities and end-of-life vehicle dismantlers. Work out which rules apply, put a safe workplace in place, meet your activity-specific environmental and registration duties, and verify everything with a compliance checklist.

View journey →

Set up as a food manufacturer

Learning path for new general and processed food manufacturers — bakeries, confectioners, oil and fat processors, millers and makers of prepared foods. Work out which rules apply, register and run a safe food business, keep contaminants and composition within legal limits, and verify everything with a compliance checklist.

View journey →

Set up a building and landscape services business

Learning path for new cleaning, pest-control, landscaping and grounds-maintenance businesses. Work out which rules apply, put a safe operation and your employment duties in place, meet your pest-control, pesticide, green-waste and invasive-species duties, and verify everything with a compliance checklist.

View journey →

Set up as an electronics or electrical equipment manufacturer

Learning path for new electronics and electrical equipment manufacturers and importers placing products on the GB and UK market. Work out which conformity regimes apply, get your products UKCA marked, set up your ongoing producer-responsibility duties for WEEE and batteries, and verify you have covered everything.

View journey →

Set up a furniture manufacturing business

Learning path for new furniture manufacturers — upholstered furniture and mattresses, wooden, kitchen and office furniture. Work out which rules apply, put a safe factory and your wood-dust controls in place, meet the furniture fire-safety and product-safety rules, and verify everything with a compliance checklist.

View journey →

Set up as a chemical manufacturer

Learning path for new chemical and chemical-products manufacturers. Work out which regimes apply to your products and site, get your substances and products correctly registered, classified and labelled for the GB market, put the major-hazard, environmental and explosives controls in place, and verify everything with a compliance checklist.

View journey →

Set up as a domestic employer

Learning path for households employing domestic staff — nannies, carers, cleaners, gardeners, drivers and au pairs. Work out which rules apply to you as a domestic employer, set up PAYE, contracts, pensions, working time and health and safety, and verify everything with a compliance checklist.

View journey →

Set up a basic metal production business

Learning path for new basic-metal producers — iron and steelworks, aluminium and other non-ferrous smelters and refiners, and iron, steel and non-ferrous foundries. Work out which rules apply, put a safe high-hazard production plant in place with its environmental and major-accident controls, meet the conformity rules for products you place on the market, and verify everything with a compliance checklist.

View journey →

Set up a public administration body

Learning path for public administration bodies — government departments, local authorities, defence establishments and agencies carrying out compulsory social security. Work out which regulations apply, put your workplace health and safety, fire safety, employers' liability insurance, equality (including the Public Sector Equality Duty) and data protection duties in place, and verify everything with a compliance checklist.

View journey →

Set up a scientific research operation

Learning path for new scientific research and development businesses — biotechnology labs, natural-science R&D, social-science R&D and humanities research. Work out which rules apply, put a safe workplace in place, meet the conditional regulatory duties for your type of research, and verify everything with a compliance checklist.

View journey →

Set up a machinery repair and installation business

Learning path for new repair and installation businesses — general machinery repair and industrial installation, and the specialist gas, refrigeration, pressure-systems, marine and aircraft trades. Work out which rules apply, put a safe business in place, get the specialist approvals for the systems you work on, and verify everything with a compliance checklist.

View journey →

Set up as a vehicle or transport equipment manufacturer

Learning path for new vehicle and transport-equipment manufacturers and importers. Work out which approval regime applies to your product, get it type-approved and placed on the GB market, set up your ongoing end-of-life and restricted-substance duties, and verify everything with a compliance checklist.

View journey →

Set up a machinery manufacturing business

Learning path for new machinery and equipment manufacturers — engines, pumps and compressors, machine tools, lifting and handling equipment, agricultural machinery and industrial plant. Work out which rules apply, put a safe factory and your employment duties in place, meet the conformity and type-approval regimes for what you make, and verify everything with a compliance checklist.

View journey →

Set up an air transport business

Learning path for new air transport operators — passenger airlines, cargo carriers and spaceflight operators. Work out which rules apply, put a safe operation and your employment duties in place, get your aviation and spaceflight licences and certificates, and verify everything with a compliance checklist.

View journey →

Set up an IT and programming business

Learning path for new IT, programming and consultancy businesses. Work out which rules apply, set up a safe business with your health and safety, fire safety, insurance, equality, data protection and NIS duties in place, and verify everything with a compliance checklist.

View journey →

Set up a metal fabrication business

Learning path for new fabricated-metal manufacturers — structural steel fabricators, tank and vessel makers, jobbing platers, tool and fastener makers and architectural metalworkers. Work out which rules apply, put a safe workshop in place, meet the conformity rules for products you place on the market, and verify everything with a compliance checklist.

View journey →

Set up a remediation business

Learning path for remediation and decontamination businesses. Work out which regulations apply, put your workplace foundations in place, meet your environmental, waste and construction duties and verify everything with a compliance checklist.

View journey →

Set up as a textiles, clothing or leather manufacturer

Learning path for new textile, clothing and leather or footwear manufacturers. Get your products correctly labelled and safe to place on the GB market, set up environmental permits and effluent controls if you dye, finish or tan, check restricted and protected materials under UK REACH and CITES, and verify everything with a compliance checklist.

View journey →

Set up a sewerage business

Learning path for sewerage businesses — sewage collection, treatment and disposal. Work out which regulations apply, put your workplace foundations in place, meet your sewerage regulatory duties and verify everything with a compliance checklist.

View journey →

Set up an other-manufacturing business

Learning path for new makers in Division 32 — jewellery, instruments, sports goods, toys, medical and dental devices and other goods. Work out which rules apply, put a safe workshop in place, meet the product-conformity regime for what you make, and verify everything with a compliance checklist.

View journey →

Set up a coke or petroleum manufacturing business

Learning path for new operators of oil refineries, coke works and refined-petroleum plants. Work out which rules apply, set up a safe major-hazard installation (COMAH, DSEAR, environmental permit and UK ETS), meet the fuel-quality and excise-duty rules, and verify everything with a compliance checklist.

View journey →

Set up a water supply business

Learning path for water collection, treatment and supply businesses. Work out which regulations apply, put your workplace foundations in place, meet your water industry regulatory duties and verify everything with a compliance checklist.

View journey →

Set up a paper manufacturing business

Learning path for new paper manufacturers — pulp and paper mills, board, corrugating, converting and paper products. Work out which rules apply, put a safe mill in place, manage your environmental permits and water, meet the product-market rules, and verify everything with a compliance checklist.

View journey →

Set up a cultural activities organisation

Learning path for new cultural activities organisations — libraries, archives, museums, galleries, historic sites, botanical gardens, zoos and nature reserves. Work out which rules apply, put your safe-premises and employment foundations in place (plus zoo and dangerous-wild-animal licensing if you keep animals), and verify everything with a compliance checklist.

View journey →

Set up a petroleum extraction business

Learning path for petroleum extraction businesses — crude oil and natural gas, onshore and offshore. Work out which regulations apply, put your workplace foundations in place, get the licences, permits and meet your major-hazard duties, and verify everything with a compliance checklist.

View journey →

Set up as an alcohol or drinks producer

Learning path for new drinks producers — brewers, distillers, winemakers and cidermakers, and makers of soft drinks and bottled water. Work out which rules apply, register and run a safe food business, get the producer approval and duty or levy obligations in place for what you make, then verify everything with a compliance checklist.

View journey →

Set up a tobacco manufacturing business

Learning path for new tobacco manufacturers — cigarette, cigar, hand-rolling and pipe tobacco makers and leaf processors. Work out which rules apply, put a safe factory and your employment duties in place, meet the tobacco-specific product standards, standardised packaging, excise duty and track-and-trace obligations, and verify everything with a compliance checklist.

View journey →

Set up a printing or media reproduction business

Learning path for new printers and reproduction businesses — commercial, digital, screen and large-format printers, packaging and label printers, and reproduction of recorded media. Work out which rules apply, put a safe print works and your employment duties in place, manage your solvents, inks and emissions if you use solvent-based chemicals, and verify everything with a compliance checklist.

View journey →

Set up an animal-origin food business

Learning path for new makers of products of animal origin — meat, poultry, fish and dairy. Work out which rules apply, register and run a safe food business, get your establishment approved and meet the animal-welfare, by-product and product-safety controls, then verify everything with a compliance checklist.

View journey →

Set up a broadcasting business

Learning path for new broadcasters — television, radio, community radio, on-demand programme services and transmission providers. Work out which rules apply, put a safe broadcasting operation and your employment duties in place, get your Ofcom licences and meet the Broadcasting Code and PECR duties, and verify everything with a compliance checklist.

View journey →

Set up a management consultancy

Learning path for new management consultancies and head offices. Work out which rules apply, put your workplace, employment and electronic-marketing duties in place, and verify everything with a compliance checklist.

View journey →

Set up a non-metallic mineral products manufacturing business

Learning path for new manufacturers of glass, ceramics, cement, lime, plaster, concrete products and cut stone. Work out which rules apply, put a safe factory and your respirable-silica controls in place, meet the conformity rules for construction and consumer products you sell, handle your environmental permit and UK Emissions Trading Scheme duties if you run a kiln or furnace, and verify everything with a compliance checklist.

View journey →

Set up a mining support service business

Learning path for mining support service businesses — drilling, well services, site preparation, pumping and draining for mining and petroleum operators. Work out which regulations apply, put your workplace foundations in place, meet your worksite compliance duties, and verify everything with a compliance checklist.

View journey →

Set up a metal ore mining business

Learning path for metal ore mining businesses — iron, copper, tin, lead, zinc, tungsten, uranium and thorium. Work out which regulations apply, put a safe mine in place, get the permits and consents you need, and verify everything with a compliance checklist.

View journey →

Set up a rubber or plastics manufacturing business

Learning path for new rubber and plastics manufacturers — injection moulders and extruders, plastic builders' ware and pipe makers, plastic packaging and food-container manufacturers, and tyre and rubber-goods makers. Work out which rules apply, put a safe factory and your UK REACH duties in place, meet the conformity rules for products you place on the market, handle packaging producer responsibility and the Plastic Packaging Tax, and verify everything with a compliance checklist.

View journey →

Set up as a pharmaceutical manufacturer

Learning path for new pharmaceutical manufacturers. Work out which MHRA authorisation applies to what you make, get registered or licensed with a Qualified Person and Good Manufacturing Practice, add a Home Office licence and the right permits and safety controls for your site, and verify everything with a compliance checklist.

View journey →

Set up an employment agency

Learning path for new employment agencies and employment businesses — temporary staffing, permanent placement and HR provision. Work out which rules apply, put a safe operation and your employer duties in place, meet the sector-specific conduct rules, agency worker equal treatment duties and gangmasters licensing (if applicable), and verify everything with a compliance checklist.

View journey →

Respond to Gateway 2 rejection

What to do if your Gateway 2 application has been rejected. Covers understanding rejection reasons, your options for appeal or resubmission, and strengthening your next application.

View journey →