This learning path takes you through every regulatory obligation for a postal or courier operation in order. Each step links to a guide that covers one part of your obligations. Follow them in sequence to build a complete picture.
Step 1 — Find out which rules apply
Identify the full set of workplace, licensing and authorisation obligations that apply to your postal or courier operation.
Step 2 — Set up a safe operation
Meet the universal workplace duties — health and safety, fire safety, employers' liability insurance, equality and data protection.
Step 3 — Meet your postal and courier regulatory duties
Comply with the goods vehicle operator's licence requirements (if you use vehicles over 3.5 tonnes) and the Ofcom postal authorisation and notification framework.
Step 4 — Confirm compliance
Work through the compliance checklist to verify every obligation is met before you start or continue operating.