Measure, pack and label goods you sell by weight or volume
If you sell goods by weight or volume, you must use metric units and weighing equipment passed as fit for trade use
Consumer rights compliance
Understand refund obligations, repair rights, and the 30-day rejection period.
Price marking for retailers
Comply with price display requirements including unit pricing and sale price rules.
Sell safe products with the right conformity marking
You must only supply consumer products that are safe in normal or reasonably foreseeable use
Age-restricted products
Age verification requirements, Challenge 25 policy, and penalties for underage sales.
Avoid unfair trading practices
Avoid criminal liability for misleading advertising, fake reviews, and aggressive sales techniques.
Sunday trading rules
Sunday trading restrictions, exemptions, and employee opt-out rights.
Distance selling requirements
Pre-contract information requirements and cancellation procedures.
E-commerce regulations
Full e-commerce compliance including delivery rules and digital content.
Meet workplace health and safety requirements
A comprehensive journey for UK employers to understand and comply with health and safety law.
Meet fire safety requirements for your business premises
If you control business premises in England or Wales, you are a responsible person under the Fire Safety Order 2005.
Workplace welfare
Staff facilities, temperature, ventilation, and workspace requirements.
Understanding business rates
How business rates work, calculation methods, and payment options.
National Minimum Wage
Current wage rates and compliance requirements.
Agency workers
Rights of agency workers and your obligations as a hirer.
Workplace pensions
Auto-enrolment duties for all eligible workers including part-time staff.
Your duties as an employer under health and safety law
Every employer in Great Britain must ensure, so far as is reasonably practicable, the health, safety and welfare at work of its employees, and must not put other people at risk.
Risk assessments
Risk assessment requirements and staff involvement.
Complete your VAT return
A VAT return reports the VAT you charged, the VAT you can reclaim and the net value of your sales and purchases.
VAT schemes
Choose the right VAT scheme: Standard, Flat Rate, or Cash Accounting.
Data protection for businesses
UK GDPR requirements, lawful bases, and paying the data protection fee to the Information Commission (formerly the ICO).
Data breach response
What to do if customer data is compromised.
Specialist retail licences
Specialist licences for fireworks, animals, scrap metal, and other regulated products.
Meet your business waste duty of care
Every business that produces, stores or disposes of waste has a duty of care under section 34 of the Environmental Protection Act 1990, and stays responsible after it hands the waste on.
Choosing the right business insurance
Start with the insurance the law requires: if you employ anyone, you must have employers' liability insurance with at least £5 million cover, and business vehicles need motor insurance.