Journey

Set up a warehousing or transport support business

A step-by-step path for setting up a warehousing or transport-support business of any kind — storing goods, running a cold store, forwarding freight and clearing customs, or handling cargo at ports, airports and rail terminals. Work out which rules apply, put the shared warehouse duties in place, follow the regime for your operation, then confirm everything with the compliance checklist.

Transport & Logistics Starting Updated 24 October 2026

"Warehousing and support activities for transportation" covers storing goods and helping goods move through the transport network. This path takes you through it in order. First work out which rules apply to you. Then put the duties every operator shares in place. Then follow the regime for your operation. Finish by checking you have covered everything.

Step 1 — Work out which rules apply

Identify whether you are a warehouse or cold store, a freight forwarder or customs agent, or a cargo handler supporting ports, airports or rail. Each has its own regulator and regime.

Step 2 — Put the shared warehouse duties in place

Every warehousing and transport-support business must manage health and safety, fire, lifting and work equipment, manual handling, dangerous and refrigerated storage, insurance, equality and data protection.

Step 3 — Follow the regime for your operation

Now work through the guide for your kind of operation. If more than one applies, follow each relevant guide.

If you forward freight or clear customs

Register as a customs representative, hold customs warehousing authorisation, and appoint a dangerous goods safety adviser where required.

If you handle cargo at ports, airports or rail

Meet the harbour authority, port and aviation security, and rail safety regimes for the mode you support.

Step 4 — Confirm you are compliant

Work through the warehousing and transport support compliance checklist to confirm every obligation that applies to your operation is in place.