Journey

Start a retail business

Launch a retail business with the right consumer protection compliance

Retail & Consumer Goods Starting a Business Updated 15 September 2026
references 12 guides

Choose your business structure

Retail businesses can operate as sole traders or limited companies. Consider your liability exposure and growth plans.

Register as a sole trader

Quick and simple if you're starting a smaller retail operation.

Set up a limited company

Better liability protection for larger retail operations with stock, staff, and premises.

Consumer rights and returns

Understand your obligations for refunds, repairs, and replacements under consumer protection law.

Distance selling and e-commerce

Essential requirements for online selling including pre-contract information and cancellation rights.

Age-restricted products

Understand age verification requirements, Challenge 25 policy, and penalties for underage sales.

Price marking for retailers

Comply with price display requirements including unit pricing and sale price rules.

Sunday trading rules

Understand Sunday trading restrictions, exemptions, and employee opt-out rights.

Register for VAT

Required if your taxable turnover exceeds £90,000. Voluntary registration available for lower turnovers.

Register for PAYE

Required before hiring your first employee.

Get business insurance

Retailers typically need public liability, product liability, and employers' liability insurance.

Data protection for businesses

If you collect customer data for marketing or loyalty schemes, understand your GDPR obligations.