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Online Safety Act compliance quick check

Rapid compliance self-assessment for experienced operators: confirm scope, verify risk assessments, check content moderation, terms of service, complaints, age assurance, and Ofcom registration status.

Technology & Digital Running a Business Updated 15 September 2026
5 milestones references 3 guides

Online Safety Act compliance quick check

Work through each section to verify your service meets its obligations under the Online Safety Act 2023. Any gaps require immediate attention.

  1. Scope and categorisation

    Online Safety Act compliance checklist

    Full checklist covering scope assessment, categorisation, and all OSA duties.

  2. Risk assessments

    Confirm both assessments are completed, documented, and scheduled for annual review.

    • Illegal content risk assessment covering Schedule 7 priority offences
    • Children's access assessment under section 37
    • Children's risk assessment (if children are likely to access your service)
  3. Content moderation and terms of service

    Verify the following are in place and operational:

    • Proportionate content moderation systems (automated and human)
    • Clear terms of service stating prohibited content and enforcement policy
    • User reporting mechanism for illegal content
    • Complaints procedure with appeals process for moderation decisions

    Online Safety Act: duties for online services

    Comprehensive guide covering all OSA duties including content moderation, terms of service, and user reporting.

  4. Age assurance, registration, and fees

    If children are likely to access your service, confirm age assurance measures are in place and proportionate to risk. Verify your Ofcom registration and fee status.

    • Age assurance implemented (if children can access the service)
    • Ofcom registration completed (if portal open for your service type)
    • Fee notification submitted (if qualifying worldwide revenue exceeds threshold)
  5. Enforcement readiness

    Confirm your service is prepared for Ofcom scrutiny.

    • Senior manager named as responsible for OSA compliance
    • Written records of all risk assessments, moderation actions, and complaints retained
    • Records available for Ofcom inspection on request
    • Annual review of all assessments and safety measures scheduled

    Online Safety Act penalties and enforcement

    Ofcom enforcement escalation, penalty calculation, senior manager liability, and business disruption measures.

    Gaps identified?

    If any section above is incomplete, use the full compliance checklist to prioritise remediation. Risk assessments and content moderation systems are the highest enforcement priorities.