Journey

Respond to a poor food hygiene rating in Wales

Problem path for food business operators in Wales who have received a food hygiene rating of 0, 1, or 2. Covers immediate display obligations, understanding what went wrong, your right of reply, requesting a re-inspection, and practical steps to improve your score.

Food, Drink & Hospitality Running Updated 13 October 2026

  1. Immediate steps after a poor rating

    Mandatory food hygiene rating display in Wales

  2. Understand what went wrong

    Food safety enforcement in Wales

  3. Your right of reply and appeal

    Food hygiene rating appeal and re-rating in Wales

  4. Fix the issues and request a re-inspection

    Wales food compliance checklist

  5. Maintain your improved standards

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