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Structural incident on site: what to do now

Emergency response for excavation collapse, structural instability, or unexpected failure during construction works. Covers immediate safety actions, RIDDOR reporting, HSE notification, making safe, structural assessment, and investigation to prevent recurrence.

Construction & Property Running a Business Updated 15 September 2026
4 milestones references 3 guides

If anyone is trapped or injured, call 999 and request fire and rescue. Do not attempt to dig out trapped persons without specialist rescue equipment - further collapse is likely and can kill rescuers.

  1. Immediate safety (first minutes)

    Protect life first. Act in this order.

    Excavation collapse

    • Evacuate all persons from the excavation and surrounding area
    • Call 999 if anyone is trapped - request fire and rescue (specialist urban search and rescue)
    • Do NOT enter the collapsed excavation - secondary collapse is the greatest danger
    • Cordon off the area to at least 2 metres beyond the edge of the excavation
    • Check for damaged underground services (gas, electricity, water) - see utility strike response if services are affected

    Structural instability or partial collapse

    • Evacuate the building or structure and the surrounding exclusion zone
    • Cordon off using barriers and warning signage - extend the cordon to at least the height of the structure in all directions
    • Call 999 if there is risk to the public or adjacent buildings
    • Do NOT re-enter to shore up or stabilise without a structural engineer's assessment
    • Check whether adjacent structures, roads, or railway lines are affected

    Temporary works failure

    • Evacuate the area under and around the temporary works
    • Do NOT attempt to re-prop or re-shore without the temporary works coordinator and designer
    • Check whether the failure has affected the permanent structure
    • Notify the temporary works coordinator immediately
  2. RIDDOR reporting

    Structural incidents on construction sites are reportable under RIDDOR 2013. You must report promptly - failure to report is a criminal offence.

    Who to notify

    • HSE: Report under RIDDOR. Deaths by phone immediately on 0345 300 9923. All other reportable incidents online at www.hse.gov.uk/riddor within 10 days
    • The client: Immediately - they have CDM client duties
    • The principal designer: The incident must be recorded in the health and safety file
    • Your insurer: Notify as soon as practicable
    • Local authority building control: If the incident involves a dangerous structure, the local authority may serve a dangerous structure notice
  3. Making safe

    Do not attempt to make the area safe without a competent structural engineer. Any remedial work must be designed and supervised.

    Before anyone re-enters the area

    • A chartered structural engineer must inspect and confirm it is safe to approach
    • Emergency propping or shoring must be designed, not improvised
    • The exclusion zone must remain until the engineer signs off
    • If adjacent structures are affected, notify their owners and the local authority
    • If the incident is near a highway, notify the highway authority

    Excavation and foundation safety

    HSE requirements for safe excavation, trench support, inspection duties, and collapse prevention

    Demolition safety and compliance

    Section 80/81 notices, structural assessment, BS 6187 code of practice, and method statements

  4. Investigation and preventing recurrence

    HSE may investigate the incident. You should conduct your own internal investigation immediately, preserving all evidence.

    Evidence to preserve

    • Temporary works design calculations and check certificates
    • Excavation inspection records (competent person daily inspections)
    • Method statements and risk assessments for the work
    • CDM construction phase plan
    • LOLER thorough examination certificates for any plant involved
    • Training and competence records for operatives
    • Photographs and video of the scene before any clearance
    • Ground investigation reports and geotechnical data

    Potential consequences

    • HSE prosecution: Unlimited fines under HSWA 1974. Corporate manslaughter charges if a death results from senior management failure
    • CDM enforcement: Action against multiple duty holders - client, principal contractor, designer, and contractor may all face charges
    • Prohibition notices: HSE can halt all work on site until satisfied that safety measures are adequate
    • Civil claims: Injured workers and affected third parties may claim compensation

    Safe utility trenching and cable avoidance

    If the incident involved striking underground services, refer to this guide for safe digging requirements