Sector
Food, Drink & Hospitality
Restaurants, pubs, hotels, food manufacturing, catering and food service.
Start here
See all 22Understanding the Employment Rights Act 2025
New employment duties land through 2026 — the sector's biggest cost and rights shift
Prepare your venue for Martyn's Law
Venues with 200+ capacity get counter-terrorism protect duties
Start a hospitality business: licences, food safety, and compliance
Licences, food safety and compliance for your first venue
Hospitality compliance quick check
The established-operator self-audit
Meet food safety requirements for your business
Allergens and food safety — applies to almost every operator
Respond to a hospitality licensing investigation
Facing a licensing review or investigation? Start here
Who regulates you
See all 44Local Authority (opens in a new tab)
Local councils enforce food safety (via Environmental Health Officers), issue alcohol licences, grant planning permission, and regulate certain business activities at local level. Responsibilities …
Enforces 47 Acts this sector relies on.
FSA (opens in a new tab)
Food safety and hygiene regulation across England, Wales, and Northern Ireland. Enforces food law, provides guidance to food businesses, investigates incidents. Approves food businesses …
Enforces 22 Acts this sector relies on.
DEFRA (opens in a new tab)
Government department responsible for environmental protection, food production and standards, agriculture, fisheries, and rural communities. Sets environmental policy and works with agencies (EA, NE) …
Enforces 14 Acts this sector relies on.
Food Standards Scotland (opens in a new tab)
Food safety and standards in Scotland. Independent public body with similar remit to FSA but for Scotland specifically. Administers Food Hygiene Information Scheme in …
Enforces 12 Acts this sector relies on.
HMRC (opens in a new tab)
Tax collection, customs duties, national insurance, tax credits, and enforcement of the National Minimum Wage. Regulates all UK businesses for tax compliance including Corporation …
Enforces 12 Acts this sector relies on.
NRW (opens in a new tab)
Principal environmental regulator for Wales. Combines functions of Environment Agency Wales, Countryside Council for Wales, and Forestry Commission Wales. Issues environmental permits, manages natural …
Enforces 12 Acts this sector relies on.
Key legislation
See all 124What’s changing
Employment Rights Act 2025: reforms from October 2026 to January 2027
VAT reduced rate (5%) for children's meals and family attractions June–September 2026
Licensing Act 2003 (FIFA World Cup Licensing Hours) Order 2026
General rules
Common requirements that apply across industries. Conditions such as employing people or operating premises are shown only after they are known.
Meet your business waste duty of care
Every business that produces, stores or disposes of waste has a duty of care under section 34 of the Environmental Protection Act 1990, and stays responsible after it hands the waste on. Use only registered waste carriers, complete waste transfer notes correctly, and follow the stricter rules for hazardous waste.
Applies across industries.
General ruleFile your confirmation statement
File a confirmation statement every 12 months, within 14 days after your review period ends. Filing late is a criminal offence for the company and its officers.
Applies across industries.
General ruleVerify your identity for Companies House as a director or PSC
Yes, if you are an individual director or PSC of a UK company, or an individual director of an overseas company registered in the UK. Corporate directors and officers of corporate PSCs are not yet required to verify. The transition for existing directors and PSCs ends on 17 November 2026.
Applies across industries.
General ruleCheck if you need to register for VAT
You must register for VAT when your taxable turnover passes the registration threshold in any rolling 12 months, or when you expect it to pass the threshold within the next 30 days alone. Under the first test, register within 30 days of the end of the month. Late registration brings penalties and backdated VAT.
Applies across industries.
All guidance for food, drink & hospitality
Tax & Finance
6
Food business support and grants in Wales
Welsh Government food business support and grants — Business Wales, Food Innovation Wales, Cywain, Farming Connect, Development Bank of Wales, and protected food names.
Relevant across several parts of this sector.
Wales Visitor Levy for accommodation providers
How the Wales Visitor Levy works, including who it applies to, rates, exemptions, and how to collect and remit it. Councils can choose to adopt the levy from April 2027.
Relevant across several parts of this sector.
FHL tax regime abolition - what's changed
Summary of the furnished holiday lettings tax regime abolition from April 2025, including the tax advantages removed, transitional arrangements, and what to do now.
Relevant across several parts of this sector.
Charge the right VAT in a hospitality business
Eat-in meals, hot takeaway food and event catering carry VAT at the standard rate, while most cold takeaway food is zero-rated. Hotel and holiday accommodation is standard-rated, with reduced value for hotel guests after 28 days. Voluntary tips are outside the scope of VAT, but compulsory service charges are not.
Relevant across several parts of this sector.
Holiday let tax obligations and business rates
Since the furnished holiday lettings regime was abolished in April 2025, holiday lets are taxed like other residential lettings, with restricted mortgage interest relief and no Business Asset Disposal Relief on sale. In England, a let pays business rates only if available for 140 days and actually let for 70 days a year.
Relevant to a specific activity in this sector.
Prepare for Scotland's visitor levy
What accommodation providers in Scotland need to know about the Visitor Levy (Scotland) Act 2024, including Edinburgh's scheme starting July 2026.
Relevant to a specific activity in this sector.
Employment & HR
4
National Minimum Wage, tips, and pay compliance in hospitality
How to ensure NMW compliance in hospitality, covering the accommodation offset, why tips cannot count towards minimum wage, unpaid trial shift rules, uniform deductions, and avoiding being named under the government's naming scheme for employers who underpay.
Relevant across several parts of this sector.
Right to work checks for hospitality employers
Before anyone starts work for you, including a trial shift, complete a right to work check, using the Home Office online service for anyone with digital status. A proper check protects you from a civil penalty of up to £45,000 per illegal worker, or £60,000 for repeat breaches.
Relevant across several parts of this sector.
Working time and rest breaks in hospitality
Working Time Regulations explained for hospitality employers including maximum hours, rest break entitlements, split shift rules, night work limits, young worker protections, and the 48-hour opt-out.
Relevant across several parts of this sector.
Comply with tipping law in hospitality
Since October 2024, employers in Great Britain must pass all tips, gratuities and service charges to workers fairly, by the end of the month after they are received. Where customers tip more than occasionally, you need a written tipping policy available to all staff and records of how tips were shared, kept for 3 years.
Relevant across several parts of this sector.
Compliance & Legal
8
Control gas, ventilation and legionella risks in a commercial kitchen
Employers must keep gas appliances, flues and pipework safe using competent Gas Safe engineers, provide effective ventilation, and assess and control legionella risk in water systems. HSE guidance expects the ventilation to be interlocked with the gas supply and annual gas inspections as a reasonable minimum.
Relevant across several parts of this sector.
Environmental permits for food businesses in Wales
A food business in Wales may need environmental permits from Natural Resources Wales to discharge water, abstract water, treat food waste or run industrial processes, and operating without one is a criminal offence. Trade effluent consent comes from your sewerage undertaker, and local authorities handle Part B air permits and nuisance.
Relevant across several parts of this sector.
Food Hygiene Rating Scheme
Your council's food safety officers rate your food business from 0 to 5 at each inspection, based on how you handle food, the condition of your premises and how you manage food safety. Display your rating where customers can see it, and ask for a re-rating once you have made improvements.
Relevant across several parts of this sector.
Employment law for hospitality businesses
Tips and service charge distribution, DBS checks for staff working with children, workplace pensions, and employment law considerations specific to hospitality sector employers.
Relevant across several parts of this sector.
Apply for a licence in a cumulative impact area
If you apply for a new premises licence or club premises certificate, or to vary one, in an area covered by a cumulative impact assessment, expect the council to resist. You can still succeed if your operating schedule shows your premises will not add to the problems the assessment describes.
Relevant across several parts of this sector.
Pay or reduce the Late Night Levy
If your council has introduced a Late Night Levy, you pay it every year when your premises licence or club premises certificate allows alcohol sales in the late night supply period, whether or not you open then. An exemption, a 30% reduction or removing those hours from your licence can cut the bill.
Relevant across several parts of this sector.
Temporary Event Notice (TEN)
A Temporary Event Notice lets you sell alcohol, put on regulated entertainment or serve hot food and drink late at night at a one-off event without a premises licence. It cannot cover 500 or more people at once, including staff, or an event longer than 7 days, and the police or environmental health can object.
Relevant across several parts of this sector.
Health, safety and fire requirements for hospitality venues
Health and Safety at Work Act compliance, fire safety risk assessments, and fire and rescue authority audits for hospitality premises including hotels, restaurants, pubs and venues with sleeping accommodation.
Relevant across several parts of this sector.
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Data protection and CCTV for hospitality businesses
How to comply with UK GDPR and PECR in hospitality, covering CCTV use, guest booking data, wifi login data, loyalty programmes, marketing consent, and handling subject access requests.
Relevant across several parts of this sector.
Apply for an alcohol premises licence in Scotland
Selling alcohol from premises in Scotland needs a premises licence from your local Licensing Board under the Licensing (Scotland) Act 2005, which differs from the rules in England and Wales. You need an operating plan, a layout plan and a premises manager with a Scottish personal licence, and off-sales are limited to 10am to 10pm.
Relevant across several parts of this sector.
Personal licence (alcohol)
You need a personal licence to be the designated premises supervisor at licensed premises in England and Wales, but staff who sell alcohol do not. Apply to the council where you live with an accredited qualification and a basic DBS check.
Relevant across several parts of this sector.
Apply for a club premises certificate
How qualifying clubs (social clubs, sports clubs, working men's clubs) can apply for a certificate to supply alcohol to members without needing a DPS or personal licence holder.
Relevant across several parts of this sector.
Hospitality sector market overview
Market size, growth trends, investment opportunities, and key statistics for the UK hospitality sector including employment, business counts, and economic contribution.
Relevant across several parts of this sector.
Meet the safety conditions for a short-term let
Every short-term let licence in Scotland carries mandatory safety conditions on fire and carbon monoxide detection, gas, electrical and water safety, the repairing standard, maximum occupancy, insurance and the information guests can see. You must keep the reports and certificates and display copies for guests.
Relevant to a specific activity in this sector.
Meet the safety rules for your holiday let
Paying guests make you responsible for their safety. Fire safety law requires a recorded fire risk assessment and suitable alarms, gas appliances need a yearly Gas Safe check, and you must assess and control legionella, including by flushing taps between bookings.
Relevant to a specific activity in this sector.
Get a short-term lets licence in Scotland
Every short-term let in Scotland, from a spare room to a holiday let, has needed a council licence since 1 October 2023. You cannot take guests until the licence is granted, and letting without one is a criminal offence with a fine of up to £2,500.
Relevant to a specific activity in this sector.
Operating in a short-term let control area
Additional planning requirements in designated short-term let control areas in Scotland, including Edinburgh and parts of Highland.
Relevant to a specific activity in this sector.
Get a site licence for a residential mobile home park in Scotland
What the operator of a park where people live permanently in mobile homes must do in Scotland: apply to the local council for a Part 1A site licence, pass the fit and proper person test, keep to licence conditions, and protect residents' rights under the Mobile Homes Act 1983.
Relevant to a specific activity in this sector.
Run a campsite, caravan site or holiday park
Most sites that station caravans need planning permission and a caravan site licence from the local authority, while tent-only sites generally need just planning permission. Outdoor hook-ups need regular inspection, and paid adventure activities for under-18s need a licence.
Relevant to a specific activity in this sector.
Run a hotel, B&B or guest house
A hotel is strictly liable for guests' property, though you can limit that liability by displaying the statutory notice at reception. You must keep a record of every guest aged 16 or over, and your fire risk assessment must reflect that guests sleep in a building they do not know.
Relevant to a specific activity in this sector.
Register your visitor accommodation in Wales
If you take bookings for overnight stays in Wales of 31 nights or less, you must register with the Welsh Revenue Authority by 31 March 2027. That covers hotels, holiday lets, spare rooms on Airbnb, campsite pitches and glamping. Registration is free, and accommodation first offered from 1 April 2027 must register before taking bookings.
Relevant to a specific activity in this sector.
Check which extra licences your hospitality business needs
A premises licence does not cover gaming machines, civil weddings, one-off events, accommodation for several unrelated people, members' clubs or shisha. Each needs its own permission, mostly from your council, and a wedding approval or HMO licence must be in place before you start.
Relevant across several parts of this sector.
Get a personal licence to sell alcohol in Scotland
How to obtain a Scottish personal licence under the Licensing (Scotland) Act 2005, including the SCPLH qualification, Disclosure Scotland check, application process, fees, renewal, and refresher training requirements.
Relevant across several parts of this sector.
Late night refreshment licence
If you supply hot food or hot drink to the public between 11pm and 5am, including from takeaways, delivery services and mobile vans, you need authorisation under the Licensing Act 2003. It usually comes as part of a premises licence, which you can get for late night refreshment alone.
Relevant across several parts of this sector.
Alcohol licensing requirements
How to obtain a premises licence to sell alcohol in England and Wales, including application process, fees, designated premises supervisor requirements, and licensing objectives.
Relevant across several parts of this sector.
Register as an alcohol wholesaler (AWRS)
If you sell alcohol to other businesses, you must register under the Alcohol Wholesaler Registration Scheme (AWRS) with HMRC. Learn who needs to register, how to apply, and due diligence obligations.
Relevant across several parts of this sector.
Meet the HFSS promotion and placement rules
If your business has 50 or more employees and sells prepacked food in England, you cannot place less healthy food at checkouts, store entrances or aisle ends, or sell it on multibuy or 'free' offers. Restaurants are outside the placement and multibuy rules but cannot offer free refills of sugary drinks.
Relevant across several parts of this sector.
Minimum unit pricing compliance for alcohol retailers
How to calculate and apply minimum unit pricing for alcohol sales in Scotland, including enforcement and penalties.
Relevant across several parts of this sector.
Get approved and pay duty as an alcohol producer
You must be approved by HMRC under the Alcohol Production Approval Scheme before you produce any alcohol, and then file monthly duty returns. Selling to other businesses needs AWRS approval, and selling on site needs a premises licence.
Relevant across several parts of this sector.
Alcohol licensing in Northern Ireland
How alcohol licensing works in Northern Ireland — court-granted licences, 5-year renewal, 13 licence categories, permitted hours, and the role of PSNI.
Relevant across several parts of this sector.
Alcohol licensing in Scotland
How alcohol licensing works in Scotland under the Licensing (Scotland) Act 2005 — five licensing objectives, Licensing Boards, premises and personal licences, occasional licences, overprovision, and minimum unit pricing.
Relevant across several parts of this sector.
Premises licence (alcohol)
To sell or supply alcohol in England or Wales, you need a premises licence from your council's licensing authority, and a Designated Premises Supervisor who holds a personal licence. The same licence can also cover regulated entertainment and hot food or drink served between 11pm and 5am.
Relevant across several parts of this sector.
How doing business in Northern Ireland differs from Great Britain
Northern Ireland has its own laws and regulators for employment, equality, planning, health and safety and more, so GB businesses cannot assume the same rules apply. Employers with 11 or more staff there must also register with the Equality Commission and monitor their workforce.
Relevant across several parts of this sector.
Apply for a premises licence
You need a premises licence from your council to sell alcohol, serve hot food or drink between 11pm and 5am, or put on regulated entertainment in England or Wales. Your operating schedule must show how you will promote the four licensing objectives, and consultation takes at least 28 days.
Applies if you sell or serve alcohol from your premises, or if you put on entertainment for an audience - live or recorded music, plays, dance, films or indoor sport
Appoint and manage a Designated Premises Supervisor
Every premises licence authorising alcohol sales must name a Designated Premises Supervisor (DPS). Learn about the DPS role, how to appoint one, and when you can apply for an exemption.
Applies if you sell or serve alcohol from your premises
Licence reviews and enforcement action
How premises licence reviews work, who can trigger them, what happens at a hearing, possible outcomes including suspension and revocation, and your right of appeal.
Applies if you sell or serve alcohol from your premises, or if you put on entertainment for an audience - live or recorded music, plays, dance, films or indoor sport
Responsible alcohol retailing
Checklist of mandatory conditions and best practices for responsible alcohol retailing — Challenge 25, refusal logs, staff training, irresponsible promotions ban, and more.
Applies if you sell or serve alcohol from your premises
Transfer a premises licence to a new owner
When you buy or take over licensed premises in England or Wales, you can transfer the existing premises licence into your name instead of applying for a new one, keeping its conditions and hours. You need the current holder's written consent, and you can ask for the transfer to take immediate effect.
Applies if you sell or serve alcohol from your premises, or if you put on entertainment for an audience - live or recorded music, plays, dance, films or indoor sport
Vary your premises licence
How to apply for full and minor variations to your existing premises licence — change hours, layout, activities, or conditions.
Applies if you sell or serve alcohol from your premises, or if you put on entertainment for an audience - live or recorded music, plays, dance, films or indoor sport
Get a street trading licence
In England and Wales you need your council's licence or consent to sell from a stall, van or pitch on a street, but only where the council has adopted the Schedule 4 street trading rules and designated that street. Trading without authority is an offence with a fine of up to £1,000.
Relevant to a specific activity in this sector.
Get authorisation for a water activity in Scotland (EASR)
In Scotland, any activity affecting surface water or groundwater, such as abstraction, engineering or discharges, needs SEPA authorisation, and doing it without one is a criminal offence. SEPA decides which of four risk-based tiers your activity falls into, from general binding rules to a permit.
Relevant across several parts of this sector.
Premises & Operations
8
Manage commercial waste in a hospitality business
You have a legal duty of care for all your waste, so hand it only to a registered carrier and complete a waste transfer note for every load. In England you must also separate food waste and dry recycling, and you need your water company's consent to discharge trade effluent to the sewer.
Relevant across several parts of this sector.
Accommodation regulations for hotels, B&Bs, and short-term lets
Anyone providing paid accommodation in the UK, from hotels to short-term lets, faces rules that depend on the nation. Scotland requires a short-term let licence, Wales requires registration by 31 March 2027, and England's registration scheme is not yet in force; everyone needs a fire risk assessment.
Relevant across several parts of this sector.
Separate food waste in Wales
Since 6 April 2024, every workplace in Wales producing 5 kilograms or more of food waste a week must keep it separate and have it collected separately. The rules cover restaurants, pubs, takeaways, manufacturers and staff kitchens alike. Food waste must not go down the sewer, and Natural Resources Wales enforces separation.
Relevant across several parts of this sector.
Managing noise from hospitality premises
How to prevent and manage noise complaints from hospitality premises including statutory nuisance law, planning conditions, licensing conditions, soundproofing options, and the Agent of Change principle.
Relevant across several parts of this sector.
Outdoor trading and pavement licensing for hospitality
Pavement licences for outdoor seating, A-board permits, and requirements for placing tables, chairs and signage on public highways for pubs, cafes and restaurants.
Relevant across several parts of this sector.
Get the licence or registration your holiday let needs
Scotland requires a short-term let licence from your council, Wales requires registration with the Welsh Revenue Authority, with penalties from 1 April 2027, and Northern Ireland requires a Tourism NI certificate. England has no licence, but a national register is expected to begin in March 2027.
Relevant to a specific activity in this sector.
Pubs Code for tied tenants
If you are a tied tenant in England or Wales of a pub company owning 500 or more tied pubs, the Pubs Code gives you rights, including the option to go free of tie under Market Rent Only. The Pubs Code Adjudicator enforces the Code and resolves disputes.
Relevant to a specific activity in this sector.
Host weddings and events on your farm
Hosting weddings or events in farm buildings needs planning permission for the change of use, because agricultural permitted development rights do not cover event use. You also need alcohol and entertainment licensing, a fire risk assessment, event insurance and food safety arrangements if you provide catering.
Relevant across several parts of this sector.
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Take on a short-term space for a pop-up shop
Before you trade from a pop-up in England, get a written agreement that settles whether you hold a lease or a licence and who pays business rates. Check your use fits the unit's planning class, and carry out a fire risk assessment if you control the space.
Relevant to a specific activity in this sector.
Deposit return points for drinks retailers
From 1 October 2027, supermarkets, grocers, convenience stores and newsagents in England and Northern Ireland must charge a 20p deposit on in-scope drinks and, unless exempt, run a return point. Apply to register with Exchange for Change before then; pubs and cafes charge the deposit on takeaway drinks only.
Relevant to a specific activity in this sector.
Fit alarms and protect deposits as a landlord in Scotland
If you let a home in Scotland, it must have interlinked smoke and heat alarms and a carbon monoxide alarm beside any carbon-fuelled appliance. Any deposit you take must go into an approved scheme within 30 working days, or a tribunal can order you to pay the tenant up to three times the deposit.
Relevant to a specific activity in this sector.
Meet alarm, electrical and HMO duties as a landlord in Northern Ireland
If you let a home in Northern Ireland under a private tenancy, you must fit interlinked smoke, heat and carbon monoxide alarms and have every electrical installation inspected and tested at least every five years. A house in multiple occupation also needs a licence from the district council before anyone moves in.
Relevant to a specific activity in this sector.
Meet electrical safety and alarm duties as a landlord in Wales
If you let a home in Wales under an occupation contract, you must have a valid electrical condition report, renewed at least every five years, and give the contract-holder a copy within 14 days. Each storey needs a mains-connected, interlinked smoke alarm. Without them the home counts as unfit to live in.
Relevant to a specific activity in this sector.
Martyn's Law for pubs, shops and venues
Martyn's Law applies to your pub, shop or venue only if you can reasonably expect 200 or more people there at the same time, staff included. The duties have not started and no start date has been set; the Security Industry Authority will enforce them.
Relevant across several parts of this sector.
Convert farm buildings to holiday accommodation
Converting a farm building to holiday accommodation needs planning permission or a permitted development route, then building regulations approval and a fire risk assessment. It also changes how the building is rated and ends Agricultural Relief on it, so settle the planning route before you commit to the work.
Relevant to a specific activity in this sector.
Set up camping or glamping on your farm
In England, you can run tent camping on farmland for up to 60 days a year, with no more than 50 pitches, without planning permission, if you notify the council first and keep records. Glamping pods and static caravans need planning permission, and caravan sites also need a site licence from the council.
Relevant to a specific activity in this sector.
Environment & Sustainability
7
Food waste management
Comply with food waste segregation and disposal duties.
Relevant across several parts of this sector.
Keep a private water supply safe for guests and staff
If guests or staff drink water from your own spring, well or borehole, the council must risk assess and sample it however small it is, and can stop you using it if it is unsafe. You pay its reasonable charges, keep treatment working and act on any failed sample.
Relevant to a specific activity in this sector.
Get consent for work on an SSSI
If you own or occupy land in a Site of Special Scientific Interest, you must get written consent from Natural England before carrying out any operation on the site's list. Without a decision in 4 months you can treat it as refused and appeal. Working without consent risks an unlimited fine.
Relevant across several parts of this sector.
Packaging waste producer responsibilities
If your business has a turnover of more than £1 million and handles more than 25 tonnes of packaging a year, you must register and report packaging data under Extended Producer Responsibility. Large producers, with £2 million turnover and more than 50 tonnes, also pay disposal fees and meet recycling obligations.
Applies if your goods reach customers in packaging that you supply, brand or import
Get a water discharge permit
If your business discharges effluent, waste water or contaminated run-off into rivers, the sea or the ground, you need an environmental permit; discharging without one can mean up to 5 years in prison and an unlimited fine. Discharges to a public sewer need trade effluent consent from your water company instead.
Applies if you release liquid effluent or waste water into a river, the sea or the ground
Trade effluent consent for discharging to sewers
If your business discharges liquid waste other than domestic sewage into a public sewer, you need trade effluent consent from your sewerage company. Discharging without it is a criminal offence under the Water Industry Act 1991, with an unlimited fine.
Applies if you put process liquids, washwater or other non-household effluent down the drain into the public sewer
Apply for a water abstraction licence
If you take more than 20 cubic metres of water a day from a river, stream, borehole or other natural source, you need an abstraction licence; abstracting without one is a criminal offence. Start early with a pre-application enquiry, because the regulator must check your abstraction won't harm the water body.
Applies if you take water from a river, borehole, spring or well rather than the mains
Sector-Specific
8
Prepare for a food hygiene inspection
Inspections are usually unannounced, so keep your records and premises inspection-ready every day. The officer scores how food is handled, the condition of the premises and how well you manage food safety, and a weak area on any of the three pulls your rating down.
Relevant across several parts of this sector.
Set up a HACCP-based food safety system
Every food business beyond primary production must run permanent food safety procedures based on the seven HACCP principles, scaled to its size and kept up to date with records. Small caterers and shops can use a Food Standards Agency toolkit; larger or higher-risk businesses need an HACCP plan.
Relevant across several parts of this sector.
Novel foods authorisation in Great Britain
A food not widely eaten in the UK or EU before 15 May 1997, such as CBD products or edible insects, is a novel food and needs FSA authorisation before you can sell it in Great Britain. Expect the process to take 18 months or more.
Relevant across several parts of this sector.
Train your staff in food safety
The law requires food handlers to be supervised and instructed or trained in food hygiene to suit their work, and HACCP staff to be adequately trained, but it does not require certificates. Train new starters before they handle food, cover allergens and keep records.
Relevant across several parts of this sector.
Control food temperatures safely
Keep food at safe temperatures throughout storage, cooking, holding, cooling, and reheating to prevent harmful bacterial growth and comply with food hygiene law.
Relevant across several parts of this sector.
How food safety enforcement works in Wales
In Wales, your local authority's environmental health officers inspect food businesses and take enforcement action, while FSA Wales sets policy and audits councils. Inspections follow a risk-based programme. Officers can serve improvement notices and prohibition orders or prosecute, and displaying your hygiene rating is compulsory under the Food Hygiene Rating (Wales) Act 2013.
Relevant across several parts of this sector.
Food safety requirements in Scotland
Food businesses in Scotland are regulated by Food Standards Scotland, not the Food Standards Agency, so check Scottish guidance. Most small businesses use CookSafe rather than Safer Food Better Business, and inspections lead to a Pass or Improvement Required result instead of a 0 to 5 rating.
Relevant across several parts of this sector.
Set up food premises that meet hygiene standards
Food premises anywhere in the UK must meet the hygiene standards in Annex II of Regulation (EC) 852/2004. Plan the layout so raw and ready-to-eat food never cross, fit washable floors and walls, and provide separate handwashing facilities, ventilation, storage and pest control before you open.
Relevant across several parts of this sector.
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Food Information Regulations 2014 compliance
Comply with mandatory food labelling and information requirements under UK and assimilated EU law.
Relevant across several parts of this sector.
Allergen information requirements
Provide clear allergen information for all food you sell.
Relevant across several parts of this sector.
Food labelling requirements
Label prepacked food correctly with all mandatory information.
Relevant across several parts of this sector.
Music and entertainment licensing
TheMusicLicence requirements for playing background music, hosting live performances, and DJ events in hospitality venues including costs, what's covered, and how to comply with PPL PRS.
Relevant across several parts of this sector.
Appeal your food hygiene rating or request a re-rating in Wales
If you think your food hygiene rating in Wales is wrong, appeal in writing to your local authority within 21 days. Keep displaying your current rating meanwhile, because removing it is an offence; once you have made improvements, you can pay for a re-rating visit.
Relevant across several parts of this sector.
Comply with mandatory food hygiene rating display in Wales
In Wales, you must display your food hygiene rating where customers can see it, and failing to do so is a criminal offence. You must also tell customers your rating when they ask, including when they order online or by phone.
Relevant across several parts of this sector.
Meet food composition, contaminant and labelling controls
If you make processed food, you must keep contaminants and pesticide residues within their legal limits as part of your HACCP plan. Baking, frying or roasting starchy foods forms acrylamide, so you must take steps to keep it as low as reasonably achievable.
Relevant across several parts of this sector.
Get your animal-origin food establishment approved
Businesses that handle meat, fish, shellfish or dairy products must be approved, not just registered, before they trade. Approval comes from the Food Standards Agency or your local authority, and gives you the unique approval number for your identification mark.
Relevant across several parts of this sector.
Make soft drinks and bottled water
Packaged soft drinks with added sugar above a threshold owe the Soft Drinks Industry Levy. You cannot market natural mineral water until your source is recognised, and taking water from your own borehole or spring above the threshold needs an abstraction licence.
Relevant across several parts of this sector.
Run an animal feed or pet food business
Before you make, store or sell animal feed or pet food, you must register as a feed business operator, with the Animal and Plant Health Agency in England. Pet food made from animal by-products needs a second APHA registration, and you may use only authorised feed additives.
Relevant to a specific activity in this sector.
Holiday let food hygiene, employment and insurance
If you serve guests any food, even a welcome hamper, you run a food business: register with your council at least 28 days before you start and tell guests about allergens. If you employ cleaners or other staff, check their right to work before they start.
Relevant to a specific activity in this sector.
Get approved food establishment status in Wales
If your business in Wales makes products of animal origin, such as meat, dairy, fish or egg products, and supplies them to other businesses, it needs approval before it starts. The FSA approves slaughterhouses, cutting plants, game handling establishments and wholesale meat markets; your local authority approves the rest.
Relevant to a specific activity in this sector.
Labelling and safety rules for selling food online
Comply with distance selling rules when selling food online, including providing mandatory food information before purchase, allergen labelling at two points, and maintaining safe delivery temperatures.
Relevant across several parts of this sector.
Handle animal by-products from your food business
Unsold meat, fish, dairy and egg products become animal by-products once you decide they are not for eating, and catering waste is controlled too. You must keep higher-risk items out of landfill and animal feed, never feed catering waste to farm animals, and move by-products with the right paperwork.
Relevant across several parts of this sector.
Food business registration
Register your food business with your local authority before starting operations.
Relevant across several parts of this sector.
Allergen control systems and Natasha's Law
Implement comprehensive allergen management systems and comply with Natasha's Law PPDS labelling requirements.
Relevant across several parts of this sector.
Register a food business in Wales
Every food business in Wales, from restaurants and market stalls to home bakers and online sellers, must register with its local authority at least 28 days before trading. Registration is free and cannot be refused, but failing to register is a criminal offence. The Food Hygiene (Wales) Regulations 2006 set the rules.
Relevant across several parts of this sector.
Food traceability, withdrawal, and recall
Maintain food traceability records using the one step back, one step forward principle, and follow the correct procedures if you need to withdraw or recall unsafe food.
Relevant across several parts of this sector.
Card surcharges, minimum spends and refusing cash
You cannot charge extra for payment by a consumer credit, debit or charge card, but you can refuse cash or set a minimum card spend. Tell customers about any limit before they buy.
Relevant across several parts of this sector.
Charge no-show fees and keep customer deposits
Usually yes, if the customer agrees the term before booking and the amount reflects what you actually lose. For online and phone bookings, a customer who cancels in the cancellation period can still get their money back.
Applies if you sell goods or provide services to individuals for their personal use
Manage public access on your open access land
If your land is mapped as open access land, people can walk on it without asking, but cultivated fields, buildings and land near homes are excepted. You owe walkers less duty over natural features, can close land for up to 28 days a year, and must not put up misleading signs.
Relevant across several parts of this sector.
Welfare at the time of killing in Wales and Northern Ireland
What a slaughterhouse or other business that kills animals must do in Wales and in Northern Ireland. Each nation has its own 2014 Regulations enforcing Regulation (EC) No 1099/2009, its own competent authority, its own certificate rules and its own CCTV Regulations, with different dates.
Relevant to a specific activity in this sector.
Selling energy drinks to under-16s
Yes, for now: no law in England sets a minimum age to buy energy drinks. The government plans to ban sales to under-16s from April 2027, but it has not made the rules yet.
Relevant to a specific activity in this sector.
Prepare for CMA enforcement action
If the CMA or Trading Standards contacts you about a possible consumer law breach, get specialist legal advice at once. Since 6 April 2025, the CMA can fine businesses up to 10% of worldwide turnover or £300,000, whichever is higher, without going to court.
Applies if you sell goods or provide services to individuals for their personal use
Consumer rights compliance for service providers
Every service you provide to consumers must be carried out with reasonable care and skill, and anything you tell them about yourself or the service becomes part of the contract. If the service falls short, you must repeat it or, if that is impossible, reduce the price.
Applies if you sell goods or provide services to individuals for their personal use
Gift voucher expiry dates, refunds and VAT
Yes, if the term is fair, plain and shown before the customer buys. You need not give change from a part-used voucher unless your terms promise it.
Relevant to a specific activity in this sector.
All journeys
Start a hospitality business: licences, food safety, and compliance
End-to-end learning path for opening a hospitality business. Covers premises licences, food business registration, HACCP, fire safety, employer …
Hospitality compliance quick check
Quick compliance check for experienced hospitality operators. Covers licensing, food safety, fire risk, tipping policy, right to work, …
Open new hospitality premises: from lease to launch
End-to-end journey from signing a lease to opening night. Covers planning use class checks, premises licence application timeline, …
Accommodation compliance for hotels, B&Bs, and holiday lets
Compliance journey for accommodation providers covering tourist registration, fire safety for sleeping accommodation, legionella management, VAT on accommodation, …
Respond to a hospitality licensing investigation
What to do if your hospitality business faces a licensing review, environmental health investigation, fire safety enforcement notice, …
Respond to food safety enforcement action in Wales
What to do if your food business in Wales receives an improvement notice, prohibition order, or prosecution. Covers …
Running a holiday let
Step-by-step compliance guide for self-catering holiday accommodation. Covers licensing, safety, tax, food hygiene, and employment obligations.
Help with Wales Visitor Levy
Troubleshooting guide for Wales visitor accommodation registration and levy collection. Helps accommodation providers understand registration requirements, council levy …
Quick check for a food business in Wales
Quick compliance check for Wales-specific food business obligations. Covers mandatory hygiene ratings, food waste separation, registration, and environmental …
Start a food business in Wales
A comprehensive learning path for starting a food business in Wales. Covers Wales-specific requirements including local authority registration, …
Respond to a poor food hygiene rating in Wales
Problem path for food business operators in Wales who have received a food hygiene rating of 0, 1, …
Set up as a food manufacturer
For bakeries, confectioners, millers, oil processors and makers of prepared foods and drinks. Register the business, run a …
Set up as an alcohol or drinks producer
Learning path for new drinks producers — brewers, distillers, winemakers and cidermakers, and makers of soft drinks and …
Set up an animal-origin food business
Learning path for new makers of products of animal origin — meat, poultry, fish and dairy. Work out …
Start a food van or trailer business
Sell food from a van, truck or towed trailer. Register with the council where the van is kept, …
Meet food safety requirements for your business
Register, implement HACCP, and comply with food safety law including allergen requirements
Start a food business for the first time
Everything you need to do before opening a food business. Covers registration, premises, HACCP, training, allergens, labelling, and …
Improve your food hygiene rating
Practical steps to improve a poor food hygiene rating. Understand what inspectors scored, fix the issues, and request …
Food safety quick compliance check
A quick compliance check for food business operators. Covers registration, HACCP, allergens, temperature control, training, and record keeping.
Respond to a food safety incident
Immediate steps when unsafe food is discovered or a customer reports illness. Stop selling, withdraw the product, notify …
Sell at markets and craft fairs
Sell from a stall at a market, Christmas market or craft fair. Check who gives permission for your …
Run a pop-up shop
Trade from an empty shop unit or part of someone else's premises for a short period. Check the …
Subsectors
SIC 2007 divisions covered by this sector.