Healthcare & Social Care

Hospitals, GP practices, care homes, health services and social care providers.

49 guides
14 journeys
7 regulators

Browsing by sector — Guidance organised by industry. Find what you need based on who it applies to.

Business activities

This sector covers the following areas of business activity:

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Key regulators

These regulatory bodies oversee compliance in this sector:

  • GDC Statutory regulator for dentists, dental nurses, dental hygienists, dental therapists, dental technicians, clinical dental technicians, and orthodontic therapists in the …
  • GMC Statutory regulator for doctors in the UK. Maintains the medical register, sets standards for medical education and practice, and investigates …
  • GOC Statutory regulator for optometrists, dispensing opticians, student opticians, and optical businesses in the UK. Registers individuals and businesses, sets standards, …
  • GPhC Statutory regulator for pharmacists, pharmacy technicians, and pharmacy premises in Great Britain. Sets standards for pharmacy education, ethics, and practice. …
  • HCPC Statutory regulator for 15 health and care professions including physiotherapists, paramedics, occupational therapists, radiographers, dietitians, biomedical scientists, and others. Maintains …
  • HTA Statutory regulator for activities involving human tissue and organs. Licenses establishments that store and use human tissue for purposes including …
  • NMC Statutory regulator for nurses, midwives, and nursing associates in the UK. Maintains the professional register, sets education standards, and investigates …

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Guided journeys

Step-by-step guides for businesses in this sector:

Meet environmental compliance requirements

Navigate your environmental obligations including waste duty of care, pollution prevention, packaging responsibilities, and energy reporting

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Start a healthcare business

Launch a healthcare or social care business with CQC registration

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Running a childcare setting

Ongoing compliance for childcare providers covering inspections, safeguarding, SEND, food safety, and staff management

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Run a healthcare business

Ongoing compliance for CQC-registered healthcare providers covering inspections, professional registration, safeguarding, clinical governance, medicines management, and staff obligations

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Healthcare compliance quick check

Quick compliance check for experienced healthcare providers. Covers CQC registration, professional registrations, DBS checks, medicines audit, controlled drugs register, IPC audit, fire risk assessment, DSPT submission, insurance, and policy reviews.

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Expanding your childcare business

Grow your childcare business through multi-site expansion, franchising, acquisitions, or achieving Outstanding Ofsted ratings

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Start a social care provider business

End-to-end learning path for starting a social care business. Covers which regulator applies, CQC registration, registered manager requirements, workforce qualifications (Care Certificate, SSSC, Social Care Wales), staffing levels, insurance, Care Act duties, and devolved nations.

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Respond to a medicines or controlled drugs incident

What to do when a medicines incident occurs: medication error, controlled drug discrepancy, or CD theft/loss. Covers securing the patient and evidence, internal reporting, statutory notifications to CQC, MHRA Yellow Card, police notification for CD theft, investigation, Accountable Officer responsibilities, and corrective actions.

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Start a childcare business

Launch a childcare business with Ofsted registration, safeguarding, and EYFS compliance

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Respond to a CQC investigation or enforcement action

What to do if your healthcare or social care service faces CQC enforcement action. Covers understanding the type and severity of action, immediate response steps, getting legal representation, developing an improvement plan, and the appeal process through the First-tier Tribunal.

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Starting a social care provider business

Step-by-step guide to starting a social care business — from choosing your regulator through workforce requirements to financial planning.

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RQIA registration quick check

Quick checklist for Northern Ireland care providers to check whether their service needs RQIA registration, fit person requirements, care standards, and what inspections involve.

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Wales care compliance quick check

Quick checklist for Wales care providers to verify CIW registration, Responsible Individual appointment, Social Care Wales workforce registration, Statement of Purpose, and Welsh language provision.

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Scotland care compliance quick check

Quick compliance check for Scotland care providers covering Care Inspectorate registration, SSSC workforce registration, Health and Social Care Standards, and PVG scheme requirements.

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Guidance for healthcare & social care

Sector-Specific