Consumer rights compliance checklist
- 4 steps
Enforced by
What's here
32 practical guides across 4 topics · 19 journeys
Walkthroughs that take you from a real business situation to compliance.
Practical guides for businesses affected by this Act, ordered by how closely they engage with it.
Specific requirements and data extracted from this legislation.
Legal requirements for subscription businesses covering DMCC 2024 auto-renewal rules, CRA 2015 digital content rights, cooling-off periods, and cancellation mechanisms.
CMA and Trading Standards enforcement powers and penalties, including DMCC Act 2024 enhanced direct fining powers from 6 April 2025.
The DMCC Act 2024 gives the Competition and Markets Authority (CMA) direct enforcement powers for consumer protection law. The CMA can now impose financial penalties …
Part 2 of the Consumer Rights Act 2015 protects consumers from unfair terms in contracts. Schedule 2 contains a 'grey list' of 20 indicative unfair …
Internal complaints procedure and alternative dispute resolution (ADR) obligations for retail and online traders
DMCC Act 2024 provisions on subscription contracts including pre-contract information, renewal reminders, and easy cancellation
Overview of UK digital markets regulation for large platforms
Fair dealing and competition requirements for platforms with Strategic Market Status
Requirements for allowing third-party app stores and payment systems
Context on app store commission structures and regulatory scrutiny
Authoritative sources published by regulators or government explaining this legislation.
The regulators that administer or enforce this legislation.
Competition and Markets Authority
Promotes competitive markets and tackles unfair behaviour. Investigates mergers, enforces competition law, and has specific digital markets powers. Digital Markets Unit (DMU) …
Find other UK business legislation with related guidance.
Learn more about the bodies that enforce this legislation.