Get a water discharge permit
How to get an environmental permit for discharging liquid effluent or waste water to surface water or groundwater. …
How to get consent from your water company to discharge trade effluent into public sewers. Covers what counts as trade effluent, when consent is needed, how to apply, prohibited substances, consent conditions, charges, and enforcement under the Water Industry Act 1991.
You need trade effluent consent from your water company to discharge liquid waste into public sewers. Apply with details of your effluent. It is a criminal offence to discharge without consent.
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If your business discharges liquid waste (other than domestic sewage) into a public sewer, you need trade effluent consent from your sewerage company. This is a separate requirement from an environmental permit: trade effluent consent covers discharge into the sewer network, while environmental permits cover discharge directly into the environment.
It is a criminal offence under Section 118 of the Water Industry Act 1991 to discharge trade effluent into a public sewer without consent. You could face prosecution, an unlimited fine, and your water company may disconnect your supply.
Trade effluent is any liquid waste (including particles in suspension) discharged from premises used for a trade or industry. This includes water used in manufacturing processes, food preparation, vehicle washing, cooling, cleaning, and laundry operations. It does not include domestic sewage from toilets, hand basins, or canteens (unless contaminated with trade substances).
Common examples of trade effluent include:
You apply directly to your sewerage company (the water company responsible for the sewer network in your area), not to the Environment Agency. In England, if you are a non-household customer, your water retailer will coordinate the application with the sewerage undertaker on your behalf.
Determine which water company manages the public sewer network in your area. In England, if you use a business water retailer, contact them first as they will submit applications to the sewerage undertaker.
Before applying, you need to know what your effluent contains. Provide details of the volume, flow rate, and chemical composition of your proposed discharge. Your water company may require laboratory analysis.
Complete and submit a Trade Effluent Notice to your sewerage company. This is the formal application required under Section 119 of the Water Industry Act 1991. Include a site drainage plan showing the route effluent takes to the public sewer.
The water company must grant or refuse consent within 2 months of receiving your completed application (this period can be extended by agreement). There is no deemed consent — if the company fails to determine your application within 2 months, you can appeal to Ofwat under Section 122 of the Water Industry Act 1991. You must not discharge until consent is granted.
If granted, your consent will specify conditions including permitted substances and concentrations, maximum daily volume, maximum flow rate, pH range, temperature limits, and times of discharge. You must comply with all conditions.
Your consent may require you to install equipment to treat effluent before discharge, such as grease traps, settlement tanks, pH correction systems, or oil interceptors. Install and commission these before you begin discharging.
Certain substances must never be discharged to a public sewer, regardless of consent. These include:
Many other substances are restricted and can only be discharged within concentration limits set in your consent. These include heavy metals, fats oils and grease, sulphates, cyanides, and chlorinated solvents. Your water company will specify limits based on the capacity of the local treatment works and the sensitivity of the receiving watercourse.
Your water company will charge for receiving and treating your trade effluent. Charges are calculated using the Mogden formula, which takes into account:
Charges are published annually by each water company. They can be significant for high-volume or high-strength discharges. Investing in pre-treatment to reduce pollutant concentrations can lower your ongoing costs.
Your water company has the right to:
If you breach your consent conditions, the water company can issue penalty charges, seek an injunction, or prosecute. Repeated or serious breaches can result in consent revocation, leaving you unable to discharge. The Environment Agency may also take action if your discharge harms the environment.
Your water company can vary the conditions of your consent by giving at least 2 months' written notice. Common reasons for variation include changes to treatment works capacity, tightened environmental standards for the receiving watercourse, or changes to your discharge characteristics. You can appeal any variation to Ofwat under Section 126 of the Water Industry Act 1991.
If your business changes its processes in a way that alters the volume, composition, or nature of your trade effluent, you must notify your water company and may need to apply for a new or amended consent.
Trade effluent consents cannot be transferred. If the premises changes ownership, the new occupier must apply for a new consent before discharging.
After securing trade effluent consent, consider whether you also need: