Sector

Technology & Digital

Software, IT services, digital products, telecoms and tech startups.

Technology & Digital 152,370 enterprises in the UK

Start here

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Who regulates you

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Ofcom (opens in a new tab)

Regulates telecoms, TV, radio, video-on-demand, postal services, and online safety. Issues licences for telecoms providers, manages spectrum. Now enforces Online Safety Act duties for …

Enforces 9 Acts this sector relies on.

ICO (opens in a new tab)

Data protection, freedom of information, privacy and electronic communications regulation. Enforces UK GDPR and Data Protection Act 2018. Issues fines for breaches. All businesses …

Enforces 7 Acts this sector relies on.

Trading Standards (opens in a new tab)

Enforces consumer protection legislation including food labelling, weights and measures, product safety, and fair trading. Part of local authority structure. Investigates food labelling breaches.

Enforces 7 Acts this sector relies on.

CMA (opens in a new tab)

Promotes competitive markets and tackles unfair behaviour. Investigates mergers, enforces competition law, and has specific digital markets powers. Digital Markets Unit (DMU) designates Strategic …

Enforces 6 Acts this sector relies on.

FCA (opens in a new tab)

Regulation of financial services firms and markets. Supervises banks, insurers, investment firms, payment services, and cryptoasset businesses. Issues authorisations and enforces conduct rules.

Enforces 5 Acts this sector relies on.

BBFC (opens in a new tab)

Classifies films, videos, and some video games for age rating. Statutory authority for classifying cinema releases and video works under the Video Recordings Act …

Enforces 4 Acts this sector relies on.

Key legislation

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Online Safety Act 2023 Cited by 11 of this sector’s guides · 583 provisions Act
DMCCA 2024 Cited by 5 of this sector’s guides · 835 provisions Act
Communications Act 2003 Cited by 3 of this sector’s guides · 1559 provisions Act
Privacy and Electronic Communications Regulations 2003 Cited by 3 of this sector’s guides · 92 provisions SI
DEA 2017 Cited by 2 of this sector’s guides · 645 provisions Act
Network and Information Systems Regulations 2018 Cited by 2 of this sector’s guides · 40 provisions SI
Financial Services and Markets Act 2000 Cited by 1 of this sector’s guide · 1893 provisions Act
Gambling Act 2005 Cited by 1 of this sector’s guide · 683 provisions Act

What’s changing

Legislation change

Electronic Communications Code tribunal jurisdiction conferral — First-tier Tribunal for LTA 1954 Code-rights tenancy disputes from 30 July 2026

Guidance update

Ofcom publishes categorisation register for Online Safety Act (July 2026)

General rules

Common requirements that apply across industries. Conditions such as employing people or operating premises are shown only after they are known.

All guidance for technology & digital

Digital & Technology

8

AI Regulation Framework

The UK has no single AI law: regulators such as the Information Commission (formerly the ICO), FCA, CMA and Ofcom apply five shared principles in their own areas. Since 5 February 2026, people subject to significant automated decisions have the right to human intervention, to give their view and to contest the decision.

Relevant across several parts of this sector.

Software licensing compliance

Understand your legal obligations when using, developing, or distributing software - including open source licensing, commercial agreements, and intellectual property protection.

Relevant across several parts of this sector.

Export Control (Dual-Use Technology)

You need a licence to export goods, software or technology on the UK Strategic Export Control Lists, including transfers by email or remote access from abroad. Unlisted items can still need one if you suspect a military or WMD end use, and exporting without a licence can mean up to 10 years in prison.

Relevant across several parts of this sector.

Get written authorisation before testing a computer system

Accessing or interfering with a computer system without the consent of whoever controls it is a criminal offence under the Computer Misuse Act 1990, however good your intentions. Before any penetration test, vulnerability scan or bug bounty work, get the owner's written permission and stay within it.

Relevant across several parts of this sector.

Implement age assurance on your platform

If children are likely to access your service, the Online Safety Act requires effective age assurance, and services publishing pornography must use highly effective age verification or estimation so children cannot normally encounter it. Choose methods that suit your risks, check providers carefully, and collect no more personal data than you need.

Relevant across several parts of this sector.

Children's safety duties under the Online Safety Act

If children are likely to access your online service, the Online Safety Act's children's safety duties apply on top of the illegal content duties. Assess risks to children by age group, and protect them from content that is legal for adults but harmful to them, such as self-harm or eating disorder material.

Relevant across several parts of this sector.

Set up content moderation to meet Online Safety Act requirements

Every service regulated by the Online Safety Act must have proportionate systems to stop users encountering illegal content, and to protect children where they are likely to use it. Base your moderation on your illegal content risk assessment, combining automated tools, trained human moderators, easy user reporting and records of every decision.

Relevant across several parts of this sector.

Conduct a children's access assessment

Every regulated online service must assess under section 37 of the Online Safety Act whether children, meaning anyone under 18, are likely to access it. Unless you can show children are effectively prevented from accessing it, assume they can. If children are likely to use the service, the full children's safety duties apply.

Relevant across several parts of this sector.

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Conduct an illegal content risk assessment

Every user-to-user and search service regulated by the Online Safety Act must carry out a suitable and sufficient illegal content risk assessment, covering each kind of priority illegal content in Schedule 7. Map your features, users and existing safety measures, record the assessment, and update it before any significant change to your service.

Relevant across several parts of this sector.

Notify Ofcom and pay Online Safety Act fees

Ofcom funds its online safety work through annual fees from regulated services, based on qualifying worldwide revenue. Check whether your user-to-user or search service is in scope and which category it falls into, then work out whether your revenue makes you liable to notify Ofcom and pay fees.

Relevant across several parts of this sector.

Write terms of service that meet Online Safety Act requirements

Under the Online Safety Act 2023, your terms of service must explain clearly how you deal with illegal and harmful content, and you must apply them consistently. Set out prohibited content, enforcement action, how to report content and how to complain. Ofcom can act if your terms do not match your moderation in practice.

Relevant across several parts of this sector.

Cyber Essentials Certification

Government-backed scheme helping organisations guard against common cyber attacks. Required for many government contracts involving handling of sensitive information.

Relevant across several parts of this sector.

Electronic Communications Code

Rights and obligations for communications network operators to install and maintain electronic communications apparatus on public and private land.

Relevant to a specific activity in this sector.

General Authorisation for Electronic Communications Services

Any provider of electronic communications services or networks in the UK operates under a general authorisation regime. No individual licence required, but providers must comply with general conditions.

Relevant to a specific activity in this sector.

Growth & Strategy

1

Sector-Specific

8

E-commerce regulations for online selling

Legal requirements for selling online - including consumer contracts, pre-contract information, cancellation rights, and digital content regulations.

Relevant across several parts of this sector.

Cryptoasset Business Regulation

Regulatory requirements for cryptoasset businesses in the UK - how token classification determines whether you need full FCA authorisation or Money Laundering Regulations registration only.

Relevant across several parts of this sector.

Consumer rights compliance for digital content sellers

Your legal obligations under the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013 when selling software, apps, games, music, video, e-books, or other digital content to consumers.

Relevant across several parts of this sector.

App store and digital platform regulation

The Digital Markets, Competition and Consumers Act 2024 lets the CMA designate large digital platforms with Strategic Market Status where they have entrenched market power and turnover above £25 billion globally or £1 billion in the UK. A designation lasts 5 years and brings conduct requirements, such as trading on fair terms.

Relevant across several parts of this sector.

Radio Equipment Regulations

Equipment that intentionally transmits or receives radio waves for communication or radio determination must comply with Radio Equipment Regulations, including IoT devices, WiFi equipment, and Bluetooth products.

Relevant across several parts of this sector.

Age verification for online services

The Online Safety Act 2023 requires online services to use age verification or age assurance to protect children from harmful content, and pornography services must stop children reaching it. Ofcom regulates the content duties and the Information Commission (formerly the ICO) the data protection side, including its Children's Code, so age checks must also respect privacy.

Relevant across several parts of this sector.

Distance and off-premises selling requirements

When you sell to consumers online, by phone or at their home, you must give them set information before they buy and let them cancel within 14 days for any reason. Since 6 April 2025, the CMA can fine you up to 10% of global turnover for breaches.

Applies if you sell or provide services at a distance - online, by phone or by mail order

Software and AI as medical devices (SaMD/AIaMD)

Software with a medical purpose, such as diagnosing, monitoring or treating disease, is a medical device in its own right and must be registered with the MHRA before going on the Great Britain market. Many such products are Class I now, but most are expected to move to at least Class IIa.

Relevant across several parts of this sector.

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All journeys

Subsectors

SIC 2007 divisions covered by this sector.

Publishing

Publishing activities

SIC 58

Telecommunications

Telecommunications

SIC 61

IT & Software

Computer programming, consultancy and related activities

SIC 62

Information Services

Information service activities

SIC 63