Technology & Digital
Software, IT services, digital products, telecoms and tech startups.
Business activities
This sector covers the following areas of business activity:
Guided journeys
Step-by-step guides for businesses in this sector:
Consumer rights compliance checklist
Quick compliance check for traders selling goods, services, or digital content to consumers. Covers quality standards, remedies, distance selling, unfair terms, and enforcement readiness.
Start journey →Comply with the Online Safety Act from scratch
A complete learning path for platform operators new to the Online Safety Act 2023. Covers understanding the Act, determining scope and platform category, conducting risk assessments, protecting children, implementing content moderation, writing compliant terms of service, setting up complaints procedures, implementing age assurance, and registering with Ofcom.
Start journey →Handling customer refund disputes
When a customer demands a refund, what are your legal obligations? This guide helps you determine whether the customer is entitled to a refund, what remedy to offer, and how to process it correctly under the Consumer Rights Act 2015.
Start journey →Online Safety Act compliance quick check
Rapid compliance self-assessment for experienced operators: confirm scope, verify risk assessments, check content moderation, terms of service, complaints, age assurance, and Ofcom registration status.
Start journey →Understanding consumer rights law for traders
Learn your legal obligations when selling goods, services, or digital content to consumers. Covers the Consumer Rights Act 2015 quality standards, tiered remedies, distance selling rules, unfair contract terms, and enforcement penalties.
Start journey →Respond to an Ofcom investigation
What to do when Ofcom takes enforcement action against your online service under the Online Safety Act 2023. Covers identifying the type of action, evidence preservation, senior manager criminal liability, responding to notices, penalty mitigation, and seeking legal advice.
Start journey →Start selling online legally
Everything you need to know before launching an online shop. Covers distance selling regulations, pre-contract information, cancellation rights, refund obligations, website compliance, consumer rights for goods and digital content, and enforcement.
Start journey →Export controlled goods and dual-use items
Compliance-critical guidance for exporting military items, dual-use technology, or goods subject to sanctions - with penalties up to 10 years imprisonment
Start journey →Grow your tech business
Scale your tech business - funding, international expansion, investment, and preparing for exit
Start journey →Start a fintech business
Launch a financial technology business requiring FCA authorisation
Start journey →Run a tech business
Ongoing compliance, operations, and growth guidance for established UK tech and software businesses
Start journey →Guidance for technology & digital
Digital & Technology
- Software licensing compliance — Understand your legal obligations when using, developing, or distributing software - including open source licensing, …
- E-commerce regulations for online selling — Legal requirements for selling online - including consumer contracts, pre-contract information, cancellation rights, and digital …
- Tech Sector Compliance Overview — Comprehensive guide to regulatory compliance for technology businesses - UK GDPR, data protection, online safety, …
- Tech Sector Licensing and Authorisations — Comprehensive guide to licences and regulatory authorisations required for technology businesses - telecommunications, financial services, …
- Cryptoasset Business Regulation — Regulatory requirements for cryptoasset businesses in the UK - how token classification determines whether you …
- Protecting Your Software Intellectual Property — Complete IP protection guide for software businesses - automatic copyright for source code, patent eligibility …
- Privacy and Electronic Communications Regulations — PECR sits alongside UK GDPR and gives specific privacy rights relating to electronic communications, including …
- Network and Information Systems (NIS) Regulations — The NIS Regulations 2018 (as amended in 2022) require operators of essential services and relevant …
- Cyber Essentials Certification — Government-backed scheme helping organisations guard against common cyber attacks. Required for many government contracts involving …
- AI Regulation Framework — The UK takes a principles-based, sector-specific approach to AI regulation. There is no single AI …
- Computer Misuse Act Compliance — How to comply with the Computer Misuse Act 1990 when conducting security testing, developing security …
- Electronic Communications Code — Rights and obligations for communications network operators to install and maintain electronic communications apparatus on …
- General Authorisation for Electronic Communications Services — Any provider of electronic communications services or networks in the UK operates under a general …
- Radio Equipment Regulations — Equipment that intentionally transmits or receives radio waves for communication or radio determination must comply …
- Export Control (Dual-Use Technology) — Export of goods, software, and technology with both civil and military applications requires licensing. Particularly …
- Consumer rights compliance for digital content sellers — Your legal obligations under the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013 when …
- App store and digital platform regulation — How the Digital Markets Act and CMA regulation affects large digital platforms and app store …
- Age verification for online services — How to implement age verification to comply with the Online Safety Act and ICO Children's …
- Set up content moderation to meet Online Safety Act requirements — How to build a content moderation system that meets Online Safety Act 2023 duties. Covers …
- Write terms of service that meet Online Safety Act requirements — How to draft or update your platform's terms of service to comply with Online Safety …
- Register with Ofcom for Online Safety Act compliance — How to register with Ofcom as a regulated online service and understand fee requirements under …
- Online Safety Act penalties and enforcement powers — Quick reference to Ofcom's enforcement powers, penalty calculations, and senior manager criminal liability under the …
- Understanding the Online Safety Act — A strategic overview of the Online Safety Act 2023, explaining what it is, who it …
- Conduct an illegal content risk assessment — Step-by-step guide to conducting the mandatory illegal content risk assessment under the Online Safety Act …
- Conduct a children's access assessment — Step-by-step guide to assessing whether children are likely to access your online service under the …
- Children's safety duties under the Online Safety Act — Comprehensive guide to the children's safety duties under the Online Safety Act 2023. Covers what …
- Implement age assurance on your platform — Practical guide to implementing age assurance on your online platform. Covers choosing between age verification …
- Online Safety Act compliance checklist — Quick-check verification of your Online Safety Act compliance status. Covers scope assessment, risk assessments, content …
Sector-Specific
- Distance and off-premises selling requirements — Your legal obligations when selling to consumers online, by phone, by mail order, or at …
- E-commerce legal compliance checklist — Quick reference checklist for online retailers to audit their e-commerce legal setup against the Consumer …