Technology & Digital

Software, IT services, digital products, smart cities and tech startups.

222 guides
12 journeys

Browsing by sector — Guidance organised by industry. Find what you need based on who it applies to.

Guided journeys

Step-by-step guides for businesses in this sector:

Export controlled goods and dual-use items

Compliance-critical guidance for exporting military items, dual-use technology, or goods subject to sanctions - with penalties up to 10 years imprisonment

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Start a tech business

Launch a software, digital services, or technology startup

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Grow your tech business

Scale your tech business - funding, international expansion, investment, and preparing for exit

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Start a fintech business

Launch a financial technology business requiring FCA authorisation

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Run a tech business

Ongoing compliance, operations, and growth guidance for established UK tech and software businesses

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Consumer rights compliance checklist

Quick compliance check for traders selling goods, services, or digital content to consumers. Covers quality standards, remedies, distance selling, unfair terms, and enforcement readiness.

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Comply with the Online Safety Act from scratch

A complete learning path for platform operators new to the Online Safety Act 2023. Covers understanding the Act, determining scope and platform category, conducting risk assessments, protecting children, implementing content moderation, writing compliant terms of service, setting up complaints procedures, implementing age assurance, and registering with Ofcom.

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Handling customer refund disputes

When a customer demands a refund, what are your legal obligations? This guide helps you determine whether the customer is entitled to a refund, what remedy to offer, and how to process it correctly under the Consumer Rights Act 2015.

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Online Safety Act compliance quick check

Rapid compliance self-assessment for experienced operators: confirm scope, verify risk assessments, check content moderation, terms of service, complaints, age assurance, and Ofcom registration status.

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Understanding consumer rights law for traders

Learn your legal obligations when selling goods, services, or digital content to consumers. Covers the Consumer Rights Act 2015 quality standards, tiered remedies, distance selling rules, unfair contract terms, and enforcement penalties.

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Respond to an Ofcom investigation

What to do when Ofcom takes enforcement action against your online service under the Online Safety Act 2023. Covers identifying the type of action, evidence preservation, senior manager criminal liability, responding to notices, penalty mitigation, and seeking legal advice.

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Start selling online legally

Everything you need to know before launching an online shop. Covers distance selling regulations, pre-contract information, cancellation rights, refund obligations, website compliance, consumer rights for goods and digital content, and enforcement.

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