Redundancy consultation process
How to conduct redundancy consultations properly. Covers collective consultation requirements, selection criteria, statutory redundancy pay, HR1 notification, and …
How to make employees redundant when closing your business. Covers statutory redundancy pay calculations, consultation requirements, notice periods, and what happens if your business becomes insolvent before you can pay employees.
When closing your business, you must consult with employees before making them redundant. Follow consultation rules based on employee numbers and pay statutory redundancy pay. If you cannot pay, employees may claim from the government.
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When you close your business, you must follow the correct redundancy process for any employees. Getting this wrong can result in unfair dismissal claims, protective awards, and personal liability for directors.
This guide covers your legal obligations when making staff redundant as part of closing your business, including what happens if you cannot afford to pay redundancy entitlements.
Even when closing your entire business, you must still consult with employees before making them redundant. The consultation requirements depend on how many employees you have.
Business closure is a genuine reason for redundancy, but you still need to:
Important: Do not announce redundancies are definite before consultation. Frame it as a proposal, even if closure is inevitable. This is a legal requirement, not just good practice.
If you are making 20 or more employees redundant within 90 days, additional requirements apply.
When closing a business with 20+ employees:
Closure does not exempt you: Even if the business is closing entirely, you must still follow collective consultation rules. Failure to do so triggers protective awards.
Employees with 2 or more years of continuous service are entitled to statutory redundancy pay. You must calculate and pay this when making employees redundant.
For each employee, you need:
Example: An employee aged 45 with 10 years' service earning £800/week would receive: 5 years at 1 week (age 36-40) + 5 years at 1.5 weeks (age 41-45) = 12.5 weeks' pay at the statutory cap. Use the GOV.UK calculator for exact amounts based on current limits.
Use the GOV.UK calculator to check your calculations.
You must give employees the correct notice period, which is in addition to any redundancy pay.
You can handle notice periods in three ways:
Tip: If cash flow is tight, letting employees work their notice conserves cash compared to PILON.
If your business becomes insolvent before you can pay employees what they are owed, they can claim from the government.
When an employer becomes insolvent (liquidation, administration, or certain other insolvency procedures), employees can claim from the Redundancy Payments Service:
All claims are subject to the weekly pay cap. Employees cannot claim more than the statutory amounts, even if their contract entitled them to more.
If you fail to consult properly, employees can claim protective awards at an employment tribunal.
Directors sometimes skip consultation when closing quickly, thinking there is no point if the decision is made. This is a mistake because:
Even if you cannot avoid closure, proper consultation protects you from these additional liabilities.
When closing your entire business, all roles are redundant, so selection criteria may seem unnecessary. However, there are situations where selection still matters.
Selection criteria become important if:
In these situations, you must use fair, non-discriminatory selection criteria. Selecting people first because they are pregnant, on maternity leave, or for any other automatically unfair reason will result in successful tribunal claims regardless of business closure.
Fewer than 20 employees:
20 or more employees:
On termination, you must provide each employee with:
Keep records: Retain all redundancy records for at least 6 years. If there is a tribunal claim, you will need evidence of consultation and fair process.