Payroll errors happen. Whether you have used the wrong tax code, miscalculated pay, or submitted incorrect information to HMRC you can put things right.
Types of PAYE errors
- Wrong tax code used - employee over or under-taxed
- Incorrect pay reported - wrong gross or net pay on FPS
- Missing employee - employee not included on FPS
- Wrong NI category - incorrect National Insurance calculated
- Duplicate submission - same employee reported twice
- Wrong payment date - FPS shows incorrect payday
Correcting errors in the current tax year
For errors discovered in the current tax year:
- Correct your payroll records - update employee file with correct information
- Submit corrected FPS - include year-to-date corrected figures
- Within 14 days - corrections within 14 days of month end counted in that month
- Late reporting reason - select appropriate reason code (for example, H - Correction to earlier submission)
- Current year corrections
- Submit additional FPS with corrected year-to-date figures
- Correction window
- 14 days after tax month end to count in same month
- Errors in the tax year just ended
- By 19 April, send an additional FPS; after 19 April, send an FPS with corrected year-to-date figures
- Previous year corrections
- Submit further FPS (not EYU) for 2020/21 onwards
Correcting previous tax years
For tax years 2020 to 2021 onwards, submit a further Full Payment Submission (FPS) with corrected year-to-date figures for the previous year.
Note - The Earlier Year Update (EYU) is no longer used for corrections from 2020 to 2021 onwards.
Employee refunds and underpayments
If employee overpaid tax:
- Refund through payroll in next pay period
- Or employee can claim directly from HMRC after tax year end
If employee underpaid tax:
- Collect underpayment through future pay (with employee agreement)
- HMRC may adjust their tax code to collect
- Maximum collection through code change: £3,000 per year
Legal basis
Primary legislation and key regulations
Read it on legislation.gov.uk (opens in a new tab) legislation.gov.ukOfficial guidance
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Employment Allowance (opens in a new tab)
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Pay Apprenticeship Levy (GOV.UK) (opens in a new tab)
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