- Enforced by
- UREGNI
- Status
- Amended (in force with amendments)
- Penalty ceiling
- Imprisonment 24 of 157 obligations carry an unlimited fine. 23 carry different penalties and 110 have no criminal penalty — flagged in the list below.
Does it bind you?
Business-side roles with duties under this instrument.
Plus 37 duties on the regulator, Crown ministers and public bodies — folded into the section list below.
Other Acts binding the same actors
If a role above is yours, these are the other instruments that most often bind it.
Any Person — also bound by 2684 other Acts
Statutory Undertaker — also bound by 195 other Acts
Trader — also bound by 864 other Acts
Occupier — also bound by 246 other Acts
Applicant — also bound by 325 other Acts
Employee — also bound by 193 other Acts
What it requires
Sections creating concrete business duties or carrying penalties, grouped as the instrument is structured. Titles link to the source text — blue means you’re leaving for legislation.gov.uk.
INTRODUCTORY
0 of 2 sections shown2 other sections in this Part — procedural and definitional
REGULATORY AUTHORITIES AND GENERAL DUTIES
4 of 10 sections shownOther duties (1) — Crown / regulator
- UREGNI must publish a forward work programme and consult on itStatutory regulator
- Protect the environment and promote public access to water and landStatutory Undertaker
Other duties (1) — Crown / regulator
- Water regulators must co-operate and share informationStatutory regulator
Other duties (1) — Crown / regulator
- Government departments must consider costs and impact on water companiesCrown / Minister / Government department
6 other sections in this Part — procedural and definitional
APPOINTMENT AND REGULATION OF UNDERTAKERS
23 of 52 sections shownOther duties (1) — Crown / regulator
- Department must ensure continuous water and sewerage service coverageCrown / Minister / Government department
Other duties (1) — Crown / regulator
- Regulators must protect existing water companies' interests during handoversStatutory regulator
Other duties (1) — Crown / regulator
- CMA must determine price control disputes and consider business costsTribunal / Court
Other duties (1) — Crown / regulator
- UREGNI must notify water companies of CMA modification referencesStatutory regulator
Other duties (1) — Crown / regulator
- CMA must report on water service modification referencesStatutory regulator
Other duties (1) — Crown / regulator
- CMA may veto and replace proposed water appointment modificationsStatutory regulator
Other duties (1) — Crown / regulator
- UREGNI must exercise competition and anti-trust powers in the water sectorStatutory regulator
Other duties (1) — Crown / regulator
- Enforcement authority must issue orders to secure compliance by water companiesStatutory regulator
- Ensure compliance with water and sewerage enforcement ordersTrader
- Breach of water or sewerage service regulationsAny Person
- Time limits on financial penaltiesAny Person
- Failure to pay regulatory penalties for water and sewerage servicesAny Person
Unlimited fine
- Do not start insolvency or winding up proceedings without noticeTrader
Other duties (1) — Crown / regulator
- General Consumer Council must publish an annual forward work programmeStatutory regulator
Other duties (1) — Crown / regulator
- Regulators and Consumer Council must cooperate and share informationStatutory regulator
Other duties (1) — Crown / regulator
- The Council must monitor water consumer matters and review public noticesStatutory regulator
- Supply requested information to the Consumer CouncilTrader
Other duties (1) — Crown / regulator
- Northern Ireland Water Council must provide information to regulatorsStatutory regulator
Other duties (1) — Crown / regulator
- The Consumer Council must investigate complaints against water companiesStatutory regulator
Other duties (1) — Crown / regulator
- UREGNI must consult the Consumer Council on its regulatory functionsStatutory regulator
Other duties (1) — Crown / regulator
- The Consumer Council must publish water complaint statisticsStatutory regulator
Other duties (1) — Crown / regulator
- The Authority (UREGNI) must monitor water and sewerage activitiesStatutory regulator
- Report on director pay linked to performance standardsTrader
- Establish and publicise a formal customer complaints procedureStatutory Undertaker
29 other sections in this Part — procedural and definitional
WATER SUPPLY
39 of 74 sections shown- Maintain and develop efficient water supply and infrastructureStatutory Undertaker
- Fail to provide required performance information to the AuthorityAny Person
Unlimited fine
- Prepare and maintain a water resources management planStatutory Undertaker
- Submit and publish water resources management plansStatutory Undertaker
- Comply with written directions regarding water management plansStatutory Undertaker
- Prepare and maintain a drought planStatutory Undertaker
- Water undertakers must provide water mains upon valid requestStatutory Undertaker
- Water undertakers must connect premises to water mains for domestic purposesStatutory Undertaker
- Water companies must carry out and install stopcocks for domestic connectionsStatutory Undertaker
- Water undertaker must require meter installation as a condition of connectionStatutory Undertaker
- Pay interest on security deposits for water connectionsStatutory Undertaker
- Do not connect new water pipes to the supply system until they are adoptedStatutory Undertaker
- Water undertakers must provide and maintain domestic water suppliesStatutory Undertaker
- Water undertakers may set conditions for domestic water supplyStatutory Undertaker
- Water companies are legally liable for failing to supply domestic waterStatutory Undertaker
Other duties (1) — Crown / regulator
- Water undertakers must provide water for non-domestic purposes upon requestStatutory regulator
- Fail to meet fire‑hydrant dutiesAny Person
Unlimited fine
- Water undertakers must provide water for sewer cleansing and road wateringStatutory Undertaker
- Water undertaker must disconnect water supply at customer requestStatutory Undertaker
- Fail to give notice after water disconnectionAny Person
Fine up to £1,000
- Use limiting device to enforce water bill paymentAny Person
Fine up to £1,000
- Maintain constant water supply and pressureStatutory Undertaker
- Fail to provide constant water pressure and supplyAny Person
Unlimited fine
- Ensure water supply is wholesome and quality does not deteriorateStatutory Undertaker
- Fail to comply with water quality regulationsAny Person
Unlimited fine
- Supply water unfit for human consumptionAny Person
Unlimited fine
- Cause waste of water from wells or over‑abstract waterAny Person
- Cause waste or excessive abstraction of underground waterAny Person
Fine up to £1,000
- Contaminate water sourcesAny Person
- Pollute water used for drinking or food productionAny Person
Unlimited fine
- Contaminate, waste or misuse water suppliesOccupier
Fine up to £1,000
- Contravene water fitting regulationsAny Person
- Fail to comply with water fitting regulationsAny Person
Fine up to £5,000
- Fail to serve notice after disconnecting water supplyAny Person
Fine up to £1,000
- Use hosepipe in breach of temporary banAny Person
Fine up to £1,000
Other duties (1) — Crown / regulator
- DOE must monitor private water supplies and notify health authorities of risksCrown / Minister / Government department
- Fail to provide information about private water suppliesAny Person
- Fail to provide information requested by DOEAny Person
Unlimited fine
- Fail to comply with water quality inspector dutyAny Person
Unlimited fine
- Comply with fluoridation requests from the DHSSPSStatutory Undertaker
Other duties (1) — Crown / regulator
- DHSSPS and water undertakers must maintain fluoride target levelsCrown / Minister / Government department
- Use only approved chemicals for water fluoridationStatutory Undertaker
Other duties (1) — Crown / regulator
- DHSSPS must monitor and report on water fluoridation health effectsCrown / Minister / Government department
- Review and update your water resources management planStatutory Undertaker
35 other sections in this Part — procedural and definitional
USE OF WATER
3 of 12 sections shown- Breach of drought order (unauthorised water use or gauge failure)Any Person
Unlimited fine
- Water undertakers must promote efficient water use to customersStatutory Undertaker
- Fail to provide required performance informationAny Person
Unlimited fine
9 other sections in this Part — procedural and definitional
SEWERAGE SERVICES
22 of 52 sections shown- Sewerage undertakers must provide and maintain effective public drainageStatutory Undertaker
- Fail to provide performance information to regulatorAny Person
- Fail to supply required performance informationAny Person
Unlimited fine
- Water sewerage undertaker must provide sewers and lateral drains upon requestStatutory Undertaker
- Sewerage undertakers must provide public sewers in specific environmental casesStatutory Undertaker
- Notify and obtain consent before adopting cross-boundary sewerage infrastructureStatutory Undertaker
- Interfere with sewerage undertaker's right to make sewer connectionsAny Person
- Make sewer connection without undertaker's noticeAny Person
Fine up to £2,500
- Notify and assist the utility supervisor during sewerage connection worksAny Person
- Cause unlawful connection to a public sewerAny Person
Fine up to £2,500
- Discharge prohibited substances into public sewersAny Person
Unlimited fine
- Construct drainage systems according to the undertaker's technical requirementsAny Person
- Discharge trade effluent without consentOccupier
Unlimited fine
- Fail to give required notice of consent transfer or vestingAny Person
Unlimited fine
- Fail to refer special effluent application to DOEAny Person
Unlimited fine
- Breach conditions of trade effluent discharge consentOccupier
- Breach of sewerage consent conditionOccupier
Unlimited fine
Other duties (1) — Crown / regulator
- The Authority must refer special effluent appeals to the DOEStatutory regulator
Other duties (1) — Crown / regulator
- Sewerage undertakers must pay compensation for early consent changesStatutory regulator
- Fail to refer special category effluent agreement to DOEAny Person
Unlimited fine
Other duties (1) — Crown / regulator
- DOE must consult and notify affected parties during reviews or referencesCrown / Minister / Government department
- Fail to comply with a sewerage notice under Article 190Any Person
Unlimited fine
Other duties (1) — Crown / regulator
- DOE must pay compensation for public health or environmental restrictionsCrown / Minister / Government department
- Fail to provide required effluent information or give false detailsAny Person
- Enter into an adoption agreement before connecting to a public sewerAny Person
amended 7 times
30 other sections in this Part — procedural and definitional
FINANCIAL PROVISIONS
5 of 15 sections shownOther duties (1) — Crown / regulator
- UREGNI must approve water and sewerage charges schemesStatutory regulator
Other duties (1) — Crown / regulator
- The Department must set rules for water and sewerage charging schemesCrown / Minister / Government department
- Do not exceed maximum charges for reselling water or sewerage servicesStatutory Undertaker
- Notify customers before starting legal proceedings for unpaid billsStatutory Undertaker
Other duties (1) — Crown / regulator
- NI Department may provide financial support during special administrationCrown / Minister / Government department
10 other sections in this Part — procedural and definitional
UNDERTAKERS' POWERS AND WORKS
11 of 38 sections shown- Obtain consent before disposing of protected landTrader
- Fail to control discharge water quality during worksAny Person
- Pollute water discharge during worksAny Person
Fine up to £1,000
- Discharge water without required consentAny Person
Fine up to £1,000
- Impersonate someone authorised to enter premisesAny Person
Fine up to £2,500
- Interfere with water or sewerage infrastructureAny Person
Fine up to £2,500
- Tamper with a water meterAny Person
- Tamper with water or sewer meterAny Person
Fine up to £1,000
- Intentionally obstruct water or sewerage worksAny Person
Fine up to £1,000
- Minimise damage and compensate for losses caused by water worksStatutory Undertaker
- Provide information and assistance to UREGNI during complaint investigationsStatutory Undertaker
- Submit a code of practice for work on private landStatutory Undertaker
- Water companies must move pipes to allow land improvementsStatutory Undertaker
27 other sections in this Part — procedural and definitional
INFORMATION
12 of 15 sections shownOther duties (1) — Crown / regulator
- UREGNI must maintain a public register of water and sewerage appointmentsStatutory regulator
- Sewerage undertakers must maintain a public register of trade effluent recordsStatutory Undertaker
- Fail to keep required works‑discharge registerAny Person
Fine up to £1,000
- Maintain and provide public access to maps of waterworksStatutory Undertaker
- Maintain and provide public access to sewer mapsStatutory Undertaker
- Provide information to the Department upon requestStatutory Undertaker
- Fail to comply with information notice or destroy required documentsAny Person
- Fail to provide information or destroy required documentsAny Person
Unlimited fine
- Fail to provide information about trade effluent dischargesOccupier
- Fail to provide information to sewerage undertakers on trade effluentOccupier
Fine up to £1,000
- Share meter readings with other utility providers upon requestStatutory Undertaker
- Unauthorised disclosure of confidential business informationAny Person
- Unlawfully disclose confidential business informationAny Person
Unlimited fine
- Disclose personal information without lawful authorityAny Person
- Unauthorised disclosure of personal water service informationEmployee
Unlimited fine
- Provide false information in water/sewerage applicationsAny Person
Unlimited fine
3 other sections in this Part — procedural and definitional
REORGANISATION OF THE INDUSTRY
6 of 12 sections shownOther duties (1) — Crown / regulator
- Northern Ireland Department must direct share issues in the successor companyCrown / Minister / Government department
Other duties (1) — Crown / regulator
- Department must obtain approval before selling water company sharesCrown / Minister / Government department
- Establish and manage a statutory reserve as directedTrader
Other duties (1) — Crown / regulator
- Government must present successor company financial documents to the AssemblyCrown / Minister / Government department
- Repay government guarantee payments and interestTrader
Other duties (1) — Crown / regulator
- NI Department must obtain DFP consent for specific water service functionsCrown / Minister / Government department
6 other sections in this Part — procedural and definitional
AMENDMENTS TO THE WATER ORDER
3 of 12 sections shown- Pollute water or discharge effluent unlawfullyAny Person
- Pollute water or discharge without a permitAny Person
- Refuse access to water flow recordsAny Person
- Refuse to allow inspection of water flow recordsAny Person
Fine up to £200
Other duties (1) — Crown / regulator
- Crown bodies and public servants must comply with water legislationCrown / Minister / Government department
9 other sections in this Part — procedural and definitional
MISCELLANEOUS AND SUPPLEMENTAL
5 of 19 sections shown- Comply with national security directions and maintain confidentialityStatutory Undertaker
- Comply with emergency directions regarding water or sewerage servicesStatutory Undertaker
- Water companies are liable for damage caused by escaping waterStatutory Undertaker
- Comply with written directions issued under the OrderAny Person
Other duties (1) — Crown / regulator
- Crown bodies must comply with water and sewerage regulationsCrown / Minister / Government department
14 other sections in this Part — procedural and definitional
Schedules
6 of 142 shown- Follow procedures when applying for water pressure or constancy ordersStatutory Undertaker
- Publish and serve notices when applying for a drought orderApplicant
- Follow notice and consultation procedures for compulsory works ordersStatutory Undertaker
- Break up street without consent from railway or navigation authorityAny Person
- Carry out street works without required consentAny Person
Fine up to £1,000
- Fail to provide information or assistance when requiredAny Person
Unlimited fine
- Do not obstruct water officials or disclose trade secretsAny Person
Fine up to £10,000
136 other schedules
Help complying
Guvnor’s practical routes through this instrument.
Environmental compliance for manufacturers
A comprehensive introduction to environmental compliance for manufacturing businesses. Covers permits, air emissions, water discharge, waste management, and packaging obligations.
Starting a regulated business in Northern Ireland
A guided learning path for businesses in Northern Ireland that operate in regulated sectors. Covers the three key NI-specific regulators — HSENI, …
Water Framework Directive compliance for businesses
Complete compliance pathway for businesses whose activities may affect water body status — from understanding the WFD framework through identifying which licences, …
Set up as a textiles, clothing or leather manufacturer
Learning path for new textile, clothing and leather or footwear manufacturers. Get your products correctly labelled and safe to place on the …
Understand how UREGNI regulates energy and water in Northern Ireland
One regulator, the Utility Regulator (UREGNI), covers electricity, gas and water in Northern Ireland. You need its licence to generate, transmit, distribute …
3 more guides that reference this instrument
Duty extraction and severity labels are Guvnor’s analysis of the instrument, not the instrument itself. Always verify against the linked source text.