DMCCA 2024
Digital Markets, Competition and Consumers Act 2024
What this means for your business
- Applies to
- United Kingdom
- On this page
- 2 compliance obligations, 21 practical guides across 4 topics
What you must do
2 compliance obligations under this legislation.
Management duties 1
Act on Bank of England directions for your CCP
If you run a central counterparty, the Bank of England can issue you directions to fix financial problems. You must follow those directions, which may involve changing contracts, limiting losses, selling assets or even changing your company structure, and you need to keep records of what you did. The Bank will decide how soon you must act.
Offences and prohibitions 1
Perform a function in breach of a Part‑18 prohibition order
Unlimited fineIf an individual carries out, or agrees to carry out, a function that a regulator has barred them from under a Part‑18 prohibition order, they commit a criminal offence. conviction leads to an unlimited fine (summary conviction in England & Wales, Scotland and Northern Ireland) but no prison term.
Penalties for non-compliance
1 penalty under this legislation. 1 carry an unlimited fine.
Perform a function in breach of a Part‑18 prohibition order
Unlimited fine
Practical guidance
Our guides explain how to comply with the requirements above.
Sector-Specific 10
Consumer rights compliance for traders
Your legal obligations under the Consumer Rights Act 2015 when selling goods, services, or digital content to consumers. …
Avoid unfair trading practices
Your legal obligations to trade fairly with consumers. Covers prohibited misleading actions and omissions, aggressive commercial practices, and …
Distance and off-premises selling requirements
Your legal obligations when selling to consumers online, by phone, by mail order, or at their home. Covers …
Selling food online: labelling and safety requirements
Comply with distance selling rules when selling food online, including providing mandatory food information before purchase, allergen labelling …
Subscription and auto-renewal compliance
Understand the new DMCC Act 2024 rules on subscription contracts. Covers pre-contract information, renewal reminders, easy cancellation requirements, …
Avoid unfair trading practices in retail
Understand unfair trading rules under the Digital Markets, Competition and Consumers Act 2024 (which replaced the CPRs 2008 …
Handle customer complaints and disputes
Set up an effective complaint handling process and understand your obligations around Alternative Dispute Resolution (ADR). Online traders …
Prepare for CMA enforcement action
What to expect if the Competition and Markets Authority or Trading Standards investigates your business for consumer protection …
E-commerce legal compliance checklist
Quick reference checklist for online retailers to audit their e-commerce legal setup against the Consumer Contracts Regulations 2013 …
Write consumer-friendly terms and conditions
How to write consumer contracts that are legally compliant and enforceable. Covers the transparency requirement under the Consumer …
Compliance & Legal 6
UK AI regulation: how it works
Comprehensive overview of UK AI regulation. The UK has no single AI law. Instead, existing sector regulators apply …
Which regulator covers your AI system
Decision-tree reference guide mapping AI use cases to the UK regulators responsible for oversight. Covers the ICO, FCA, …
AI regulation timeline and key dates
Quick reference for all key AI regulation dates and upcoming milestones. Covers the EU AI Act implementation timeline, …
EU AI Act: what UK businesses need to know
Comprehensive guide to how the EU AI Act affects UK businesses placing AI systems on the EU market …
Prepare for EU AI Act high-risk obligations
Practical steps to prepare for EU AI Act high-risk AI system obligations before the 2 August 2026 deadline. …
Start a subscription business
Guide to setting up a recurring revenue business covering pricing tiers, payment processing, legal requirements, churn management, and …
Growth & Strategy 3
Digital & Technology 2
E-commerce regulations for online selling
Legal requirements for selling online - including consumer contracts, pre-contract information, cancellation rights, and digital content regulations.
App store and digital platform regulation
How the Digital Markets Act and CMA regulation affects large digital platforms and app store operators. Covers Strategic …
Sections and provisions
101 classified provisions from this legislation.
Duties 3
Offences and penalties 2
Powers 6
Definitions 11
- s.7 Interpretation of Chapter EU directive legislation regulator
- Schedule 8 Cash access services Cash Current account payment transaction
- s.8 Designated activities
- Schedule 9 Wholesale cash distribution wholesale cash distribution cash issuing authority
- s.10 Central counterparties and central securities depositories: other requirements relevant FMI entity discretionary payment employee
- s.17 Interpretation regulator Relevant enactment this group of sections
- s.36 Public consultation requirements statutory panel
- s.41 Listing Authority Advisory Panel transferable securities
- s.48 Exercise of FMI regulatory powers FMI entities FMI services FSMA 2000
- s.80 Interpretation domestic law enactment FCA
- Schedule 4 FMI Sandboxes
Exemptions 12
- s.3 Power to make further transitional amendments
- s.4 Power to restate and modify saved legislation
- s.5 Power to replace references to EU directives
- s.6 Restatement in rules: exemption from consultation requirements etc
- s.15 Permanent implementation of arrangements tested under an FMI sandbox
- s.29 Review of rules
- s.33 Effect of rules etc on international trade obligations
- s.49 Bank of England: rule-making powers
- s.53 Consultation on rules
- s.77 Politically exposed persons: money laundering and terrorist financing
- s.83 Power to make consequential provision
- s.84 Regulations