What PSR does
Economic regulator for payment systems in the UK. Promotes competition, innovation, and service-user interests in payment systems. Regulates participants in designated payment systems (BACS, CHAPS, Faster Payments, LINK, card schemes). Can direct payment system operators and participants.
Subsidiary of FCA but operationally independent. Key focus on APP (Authorised Push Payment) fraud reimbursement requirements.
Contact PSR
- psr@psr.org.uk
- Phone
- 0300 456 3677
Official guidance from PSR
Curated guidance documents to help you understand your obligations.
Access to cash coverage in the UK 2022 Q1 | Payment Systems Regulator (opens in a new tab)
Detailed Guidance
Access to cash coverage in the UK 2022 Q2 | Payment Systems Regulator (opens in a new tab)
Detailed Guidance
Access to cash coverage in the UK 2022 Q4 | Payment Systems Regulator (opens in a new tab)
Detailed Guidance
Access to cash coverage in the UK 2023 Q1 | Payment Systems Regulator (opens in a new tab)
Detailed Guidance
Access to cash coverage in the UK 2023 Q2 | FCA (opens in a new tab)
Detailed Guidance
Access to cash during Covid-19: identifying and managing temporary gaps in provision | Payment Systems Regulator (opens in a new tab)
Detailed Guidance
Access to cash | Payment Systems Regulator (opens in a new tab)
Detailed Guidance
Access to cash UK 2021 | Payment Systems Regulator (opens in a new tab)
Detailed Guidance
View all 49 guidance documents (opens in a new tab)
Legal framework
Legislation that PSR directly enforces.
Primary legislation
Secondary legislation
Related legislation
Legislation connected to PSR’s remit but not directly enforced — establishing Acts, amendments, referenced legislation, and context.