UK Act of Parliament 1974 United Kingdom

Consumer Credit Act 1974

At a glance

Enforced by

FCA

What's here

74 compliance obligations, 24 practical guides across 2 topics · 5 journeys · 7 statutory instruments

Penalty landscape

10 of 74 obligations carry an unlimited fine. 4 carry different penalties and 60 have no criminal penalty — flagged in the list below.

Who this Act binds

Business-side actors with duties under this Act, ranked by how often they appear.

  • Trader 50
  • Any Person 14
  • Applicant 1
  • Director or Officer 1

Plus 8 non-business duties on Crown ministers, regulators, local authorities or tribunals — shown collapsed under each section below.

Step-by-step journeys using this legislation

Walkthroughs that take you from a real business situation to compliance.

Relevant guidance

Practical guides for businesses affected by this Act, ordered by how closely they engage with it.

Other Acts binding the same actors

For each actor bound by this Act, the other UK Acts that bind them most often. Useful for understanding the full compliance landscape facing each role.

Traders also bound by 826 other Acts (top 5 shown)
Any Person also bound by 2338 other Acts (top 5 shown)
Applicants also bound by 294 other Acts (top 5 shown)
Directors and Officers also bound by 425 other Acts (top 5 shown)

What this Act requires

Sections that create concrete duties on businesses or carry penalties. Procedural and definitional sections are folded into the “Browse other sections” expander at the bottom of each group. Click any section title to read the source text on legislation.gov.uk.

Part I — OFFICE OF FAIR TRADING

Browse 8 other sections in this Part — procedural / definitional / commencement

Part II — Credit Agreements, Hire Agreements and Linked Transactions

Browse 16 other sections in this Part — procedural / definitional / commencement
s.016

Exemption relating to high net worth debtors and hirers

s.016

Exemption relating to businesses

s.016

Exemption relating to investment properties

Part III — Licensing of Credit and Hire Businesses

Browse 50 other sections in this Part — procedural / definitional / commencement
s.024

Applications for standard licences

s.025

Guidance on fitness test

s.027

Consumer credit EEA firms

s.028

Charges to be paid by licensees etc. before end of payment periods

s.028

Extension of period to pay charge under s. 28A

s.028

Failure to pay charge under s. 28A

s.032

Power to suspend licence

s.032

Duration of suspension

s.033

Power of OFT to impose requirements on licensees

s.033

Power of OFT to impose requirements on supervisory bodies

s.033

Supplementary provision relating to requirements

s.033

Procedure in relation to requirements

s.033

Guidance on requirements

s.034

Winding-up of standard licensee's business

s.034

Representations to OFT: suspension under section 32A

s.036

Further duties to notify changes etc.

s.036

Power of OFT to require information generally

s.036

Power of OFT to require access to premises

s.036

Entry to premises under warrant

s.036

Failure to comply with information requirement

s.036

Officers of enforcement authorities other than OFT

s.039

Power of OFT to impose civil penalties

s.039

Further provision relating to civil penalties

s.039

Statement of policy in relation to civil penalties

s.040

The Consumer Credit Appeals Tribunal

s.041

Appeals from the Consumer Credit Appeals Tribunal

s.041

Tribunal Procedure Rules: suspension of OFT determinations

s.041

Disposal of appeals

Part IV — Seeking Business

s.050

Circulars to minors.

Unlimited fine
  • Sending credit or hire advertisements to minors Any Person
Browse 12 other sections in this Part — procedural / definitional / commencement

Part V — Entry into Credit or Hire Agreements

s.055

Copy of draft consumer credit agreement

  • Provide draft credit agreement copy on request Trader
s.060

Form and content of agreements.

Other duties (1) — Crown / regulator
  • The Treasury must set rules for the form and content of credit agreements Crown / Minister / Government department
s.061

Duty to supply copy of executed consumer credit agreement

  • Give the customer a copy of their signed credit agreement Trader
s.061

Duty to supply copy of overdraft agreement

  • Provide a copy of the overdraft agreement to the customer Trader
s.066

Withdrawal from consumer credit agreement

  • Accept and process customer withdrawals from consumer credit agreements Trader
Browse 12 other sections in this Part — procedural / definitional / commencement

Part VA — CURRENT ACCOUNT OVERDRAFTS

Browse 2 other sections in this Part — procedural / definitional / commencement
s.074

Information to be provided on a current account agreement

s.074

Information to be provided on significant overdrawing without prior arrangement

Part VI — Matters Arising During Currency of Credit or Hire Agreements

s.077

Statements to be provided in relation to fixed-sum credit agreements

  • Provide annual statements to fixed-sum credit customers Trader
s.077

Fixed-sum credit agreement: statement of account to be provided on request

  • Provide statement of account on request for fixed-sum credit agreements Trader
s.078

Duty to give information to debtor on change of rate of interest

  • Notify debtors in writing before changing interest rates Trader
s.086

FCA to prepare information sheets on arrears and default

Other duties (1) — Crown / regulator
  • FCA must provide information sheets for customers in arrears or default Statutory regulator
s.086

Notice of sums in arrears under running-account credit agreements

  • Send a notice and information sheet when a credit account falls into arrears Trader
s.086

Failure to give notice of sums in arrears

  • Send arrears notices to avoid losing the right to interest and enforcement Trader
s.086

Notice of default sums

  • Notify debtors of default sums within the prescribed period Trader
s.086

Interest on default sums

  • Use only simple interest on default charges Trader
Browse 11 other sections in this Part — procedural / definitional / commencement
s.075

Further provision for liability of creditor for breaches by supplier

s.082

Assignment of rights

s.086

Notice of sums in arrears under fixed-sum credit agreements etc.

Part VII — Default and Termination

s.095

Rebate on early settlement.

Other duties (1) — Crown / regulator
  • CROWN must make regulations for rebates on early credit settlement Crown / Minister / Government department
s.095

Compensatory amount

  • Limit compensation charges for early repayment of fixed-rate loans Trader
s.097

Duty to give information on partial repayment

  • Provide written statement when a customer partially repays credit and asks for one Trader
s.098

Termination etc of open-end consumer credit agreements

  • Allow debtors to terminate open-end credit agreements free of charge Trader
Browse 9 other sections in this Part — procedural / definitional / commencement

Part VIII — Security

s.125

Holders in due course.

  • Indemnify protected persons for liability on improperly taken instruments Trader
Browse 5 other sections in this Part — procedural / definitional / commencement

Part IX — Judicial Control

s.129

Time orders.

Amended 3 times
Other duties (1) — Crown / regulator
  • Courts may issue time orders to reschedule debt or hire payments Tribunal / Court
s.129

Debtor or hirer to give notice of intent etc. to creditor or owner

Amended 3 times
  • Give 14 days' notice before applying for a court Time Order Trader
Browse 16 other sections in this Part — procedural / definitional / commencement
s.130

Interest payable on judgment debts etc.

s.140

Unfair relationships between creditors and debtors

s.140

Powers of court in relation to unfair relationships

s.140

Interpretation of ss. 140A and 140B

s.140

Advice and information

Part X — Ancillary Credit Businesses

s.160

Credit intermediaries

Amended 8 times
Browse 1 other section in this Part — procedural / definitional / commencement

Part XI — Enforcement of Act

s.168

Defences.

  • Notify the prosecutor if you rely on a third party for your legal defence Any Person

Part XII — Supplemental

s.174

Powers to require provision of information or documents etc.

Amended 12 times
s.176

Electronic transmission of documents

Amended 2 times
s.189

Meaning of “consumer credit EEA firm ”

Amended 57 times
s.189

Green deal plans

Amended 57 times
s.189

Section 189B: supplementary provision

Amended 57 times
s.189

Section 189B: temporary provision

Amended 57 times
Browse 5 other sections in this Part — procedural / definitional / commencement

Schedules

s.sch004

In section 2, for subsection (1) substitute— No person shall after the coming into force of this...

  • Ensure trading stamps have clear face value in British currency Any Person
s.sch004

In section 2, for subsection (1) substitute—

  • Ensure all trading stamps show their value in clear currency Any Person
s.schedule a1 para.12

(1) The Tribunal shall decide an appeal by reference to...

  • Provide updated information within 28 days if the Tribunal remits your application Applicant
Browse 108 other Schedules — structural / supplementary
s.sch002a

MEANING OF “DEBTOR” IN RELATION TO GREEN DEAL AGREEMENTS

s.sch003

(1) An agreement made before 1st April 1977is not a...

s.sch003

Section 50 comes into operation on 1st July 1977.

s.sch003

(1) Section 56 applies to negotiations in relation to an...

s.sch003

Sections 57 to 59, 61 to 65 and 67 to...

s.sch003

Section 66 comes into operation on 19th May 1985.

s.sch003

Section 75 comes into operation on 1st July 1977 but...

s.sch003

(1) Section 76 comes into operation on 19th May 1985....

s.sch003

(1) Sections 77 to 80 come into operation on 19th...

s.sch003

Section 81 comes into operation on 19th May 1985.

s.sch003

Section 82 comes into operation on 1st April 1977.

s.sch003

A transaction may be a linked transaction in relation to...

s.sch003

(1) Sections 83 and 84 come into operation on 19th...

s.sch003

(1) Section 85 comes into operation on 19th May 1985....

s.sch003

(1) Section 86 comes into operation on 19th May 1985....

s.sch003

Sections 87 to 89 come into operation on 19th May...

s.sch003

Sections 90 and 91 come into operation on 19th May...

s.sch003

Section 92 comes into operation on 19th May 1985.

s.sch003

Section 93 comes into operation on 19th May 1985.

s.sch003

Sections 94 to 97 come into operation on 19th May...

s.sch003

Section 98 comes into operation on 19th May 1985.

s.sch003

Section 99 comes into operation on 19th May 1985.

s.sch003

Section 19(3) applies only to transactions entered into on or...

s.sch003

Section 100 comes into operation on 19th May 1985.

s.sch003

Section 101 comes into operation on 19th May 1985.

s.sch003

Section 102 comes into operation on 19th May 1985.

s.sch003

Section 103 comes into operation on 19th May 1985.

s.sch003

Section 104 comes into operation on 19th May 1985.

s.sch003

Part VII (except sections 90, 91, 93 and 99 to...

s.sch003

Section 105 comes into operation on 19th May 1985.

s.sch003

(1) Sections 107 to 110 come into operation on 19th...

s.sch003

(1) Section 111 comes into operation on 19th May 1985....

s.sch003

Sections 114 to 122 come into operation on 19th May...

s.sch003

Section 20 applies to consumer credit agreements whenever made.

s.sch003

Sections 123 to 125 come into operation on 19th May...

s.sch003

Section 126 comes into operation on 19th May 1985.

s.sch003

Sections 137 to 140 (extortionate credit bargains) come into operation...

s.sch003

Subject to paragraph 42, Part IX comes into operation on...

s.sch003

Subsections (1) and (2) of section 151 do not apply...

s.sch003

Sections 157 and 158 do not apply to a request...

s.sch003

(1) In the case of an agreement—

s.sch003

In section 189, the definition of “local authority ” shall...

s.sch003

Part IV does not apply to any advertisement published before...

s.sch003

Section 49 comes into operation on 1st October 1977.

s.sch004

The following section shall be inserted after section 7 Default...

s.sch004

MINOR AND CONSEQUENTIAL AMENDMENTS

s.sch004

MINOR AND CONSEQUENTIAL AMENDMENTS

s.sch004

In section 4 for subsections (4), (5) and (6), substitute—...

s.sch004

For section 10 substitute— Property in goods subject to hire-purchase...

s.sch004

In section 64(I)— (1) after the definition of “compulsory national...

s.sch004

MINOR AND CONSEQUENTIAL AMENDMENTS

s.sch004

MINOR AND CONSEQUENTIAL AMENDMENTS

s.sch004

For section 26(3) substitute— (3) In this Part of this...

s.sch004

For section 94 substitute— Power to provide furniture. A local authority may fit out, furnish and supply any...

s.sch004

MINOR AND CONSEQUENTIAL AMENDMENTS

s.sch004

At the end of section 9 insert For the purposes...

s.sch004

MINOR AND CONSEQUENTIAL AMENDMENTS

s.sch004

For Part III substitute the following (which reproduces the existing...

s.sch004

In section 1— (1) In subsection (1) for “or credit-sale...

s.sch004

In section 3, for subsection (4) substitute—

s.sch004

In section 10(1)— (1) after the definition of “cash value...

s.sch004

MINOR AND CONSEQUENTIAL AMENDMENTS

s.sch004

MINOR AND CONSEQUENTIAL AMENDMENTS

s.sch004

MINOR AND CONSEQUENTIAL AMENDMENTS

s.sch004

MINOR AND CONSEQUENTIAL AMENDMENTS

s.sch004

After section 38 insert the following new section— This Part of this Act shall not apply to a...

s.sch004

In section 54(6)(c) after “36 ” insert “38A ”.

s.sch004

MINOR AND CONSEQUENTIAL AMENDMENTS

s.sch004

MINOR AND CONSEQUENTIAL AMENDMENTS

s.sch004

In section 21(5)— (a) for “total purchase price or hire-purchase...

s.sch004

For sections 8 to 12 substitute the following sections (which...

s.sch004

For sections 14 and 15 substitute the following sections (which...

s.sch004

MINOR AND CONSEQUENTIAL AMENDMENTS

s.sch004

MINOR AND CONSEQUENTIAL AMENDMENTS

s.sch004

The following section shall be inserted after section 7:— Defaults...

s.sch004

In section 1(3), for paragraph (a) and (b) substitute—

s.sch004

MINOR AND CONSEQUENTIAL AMENDMENTS

s.sch004

In section 3, for subsection (4) substitute—

s.sch004

In section 9— (1) after the definition of “cash value...

s.sch004

MINOR AND CONSEQUENTIAL AMENDMENTS

s.sch004

MINOR AND CONSEQUENTIAL AMENDMENTS

s.sch004

For Part VI substitute the following (which reproduces the existing...

s.sch004

The following section shall be inserted after section 4— Hire...

s.sch004

MINOR AND CONSEQUENTIAL AMENDMENTS

s.sch004

In section 1(2) for “VII ” where first occurring substitute...

s.sch004

The following section shall be inserted after section 38— Hire...

s.sch004

In section 13 after “hire-purchase agreement ” insert “or a...

s.sch004

In section 17(1)— (1) After the definition of “aircraft ”...

s.sch004

In section 1(3), for paragraphs (a) and (b) substitute—

s.schedule a1 para.1

In this Schedule— “the Deputy President” means the Deputy President...

s.schedule a1 para.10

Rules may include, amongst other things, provision—

s.schedule a1 para.11

The Consumer Credit Appeals Tribunal

s.schedule a1 para.13

(1) A decision of the Tribunal may be taken by...

s.schedule a1 para.14

(1) Where the Tribunal disposes of an appeal and—

s.schedule a1 para.15

Where— (a) the Tribunal disposes of an appeal or an...

s.schedule a1 para.16

An order of the Tribunal under paragraph 14 or 15...

s.schedule a1 para.2

(1) The Lord Chancellor shall appoint one of the members...

s.schedule a1 para.3

(1) The Lord Chancellor shall appoint a panel of persons...

s.schedule a1 para.4

(1) Each member of the panel of chairmen or the...

s.schedule a1 para.5

The Lord Chancellor may pay to a person in respect...

s.schedule a1 para.6

(1) The Lord Chancellor may appoint such staff for the...

s.schedule a1 para.7

(1) On an appeal to the Tribunal, the persons to...

s.schedule a1 para.8

The Tribunal shall sit at such times and in such...

s.schedule a1 para.9

(1) Subject to sub-paragraph (2), the Tribunal may, on an...

Other sections — not classified into a Part

These sections sit outside the numbered Parts — usually provisions added or moved by later amendments.

Browse 80 other sections
s.para.284

EXAMPLES

s.para.285

Example 1

s.para.286

Facts.Correspondence passes between an employee of a moneylending company (writing...

s.para.287

Analysis.The correspondence constitutes antecedent negotiations falling within section 56(1)(a), the...

s.para.288

Example 2

s.para.289

Facts.Representations are made about goods in a poster displayed by...

s.para.290

Analysis.The representations in the poster constitute antecedent negotiations falling within...

s.para.291

Example 3

s.para.292

Facts.Discussions take place between a shopkeeper and a customer about...

s.para.293

Analysis.The discussions constitute antecedent negotiations falling within section 56(1)(c), the...

s.para.294

Example 4

s.para.295

Facts.Discussions take place and correspondence passes between a secondhand car...

s.para.296

Analysis.The discussions and correspondence constitute antecedent negotiations in relation both...

s.para.297

Example 5

s.para.298

Facts.E agrees to sell to F (an individual) an item...

s.para.299

Analysis.This is a credit-sale agreement (see definition of “credit-sale agreement...

s.para.300

Example 6

s.para.301

Facts.The G Bank grants H (an individual) an unlimited overdraft,...

s.para.302

Analysis.Although the overdraft purports to be unlimited, the stipulation for...

s.para.303

Example 7

s.para.304

Facts.J is an individual who owns a small shop which...

s.para.305

Analysis.Although the agreement appears to provide unlimited credit, it is...

s.para.306

Example 8

s.para.307

Facts.U, a moneylender, lends £500 to V (an individual) knowing...

s.para.308

Analysis.Although this appears to fall under section 11(1)(b), it is...

s.para.309

Example 9

s.para.310

Facts.A agrees to lend B (an individual) £4,500 in nine...

s.para.311

Analysis.This is a cash loan and is a form of...

s.para.312

Example 10

s.para.313

Facts.C (in England) agrees to bail goods to D (an...

s.para.314

Analysis.This is a hire-purchase agreement with a deposit of £1,000...

s.para.315

Example 11

s.para.316

Facts.X (an individual) borrows £500 from Y (Finance). As a...

s.para.317

(a) to execute a second mortgage on his house in...

s.para.318

(b) to take out a policy of insurance on his...

s.para.319

In accordance with the loan agreement, the policy is charged...

s.para.320

Analysis.The second mortgage is a transaction for the provision of...

s.para.321

Example 12

s.para.322

Facts.The N Bank agrees to lend O (an individual) £2,000...

s.para.323

Analysis.The agreement is a consumer credit agreement by virtue of...

s.para.324

Example 13

s.para.325

Facts.Q, a debt-adjuster, agrees to pay off debts owed by...

s.para.326

Analysis.This is an agreement to refinance existing indebtedness of the...

s.para.327

Example 14

s.para.328

Facts.On payment of £1, S issues to T (an individual)...

s.para.329

AnalysisThe trading check is a credit-token falling within section 14(1)(b)....

s.para.330

Example 15

s.para.331

Facts.A retailer L agrees with M (an individual) to open...

s.para.332

Analysis.This agreement provides credit falling within the definition of running-account...

s.para.333

Example 16

s.para.334

Facts.Under an unsecured agreement, A (Credit), an associate of the...

s.para.335

Analysis.This is a credit-token agreement falling within section 14(1)(a) and...

s.para.336

Example 17

s.para.337

Facts.The manager of the C Bank agrees orally with D...

s.para.338

Analysis.In drawing the cheque D, by implication, requests the Bank...

s.para.339

Example 18

s.para.340

Facts.F (an individual) has had a current account with the...

s.para.341

Analysis.It might well be held that the agreement with F...

s.para.342

Example 19

s.para.343

Facts.H (a finance house) agrees with J (a partnership of...

s.para.344

Analysis.This is a personal running-account credit agreement (see sections 8(1)...

s.para.345

Example 20

s.para.346

Facts.K (in England) agrees with L (an individual) to bail...

s.para.347

Analysis.This is not a hire-purchase agreement (see paragraph (b) of...

s.para.348

Example 21

s.para.349

Facts.The P Bank decides to issue cheque cards to its...

s.para.350

Analysis.The agreement under which the cheque card is issued to...

s.para.351

Example 22

s.para.352

Facts.The facts are as in Example 16. On one occasion...

s.para.353

Analysis.In exceeding his credit limit B, by implication, requests A...

s.para.354

Example 23

s.para.355

Facts.Under an oral agreement made on 10th January, X (an...

s.para.356

Analysis.The agreement of 10th January is a consumer credit agreement...

s.para.357

Example 24

s.para.358

Facts.On 1st March 1975 Z (in England) enters into an...

s.para.359

Analysis.When entered into on 1st March 1975, the agreement is...

s.para.360

The effect of the modifying agreement of 1st January 1978...

s.para.361

The total rental under the modifying agreement is £1,850. Accordingly...

s.para.362

Note.Except as otherwise mentioned in this Schedule, the provisions of...

s.the consumer credit appeals tribunal

The Consumer Credit Appeals Tribunal

Official guidance

Authoritative sources published by regulators or government explaining this legislation.

Enforcement and responsible bodies

The regulators that administer or enforce this legislation.

FCA

Financial Conduct Authority

Regulation of financial services firms and markets. Supervises banks, insurers, investment firms, payment services, and cryptoasset businesses. Issues authorisations and enforces conduct …

7 statutory instruments

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