Milestone 4 of 7 Start selling online legally

Sell digital content

Needed if you sell downloads, streaming, apps or other digital content.

For digital content that is not on a physical medium, the cancellation period is 14 days from the day the contract is made. If you want to supply it straight away, get the customer's consent to immediate supply and their acknowledgement that they lose the right to cancel, and confirm both in the order confirmation.

Consumer rights compliance for digital content sellers

Quality standards and cancellation consent for software, apps, games, music, video and e-books.