Rental & Leasing UK-wide

Rental and leasing compliance checklist

Use this checklist to confirm you have met every regulatory obligation that applies to your rental and leasing business — from workplace health and safety through to FCA consumer hire authorisation, motor insurance, work equipment safety and consumer protection.

Guide summary

Work through this checklist to confirm you meet all legal obligations for your rental or leasing business. Tick off every item that applies — from health and safety and fire safety to FCA authorisation, motor insurance, equipment safety and consumer protection. Revisit the checklist whenever you add new hire categories or change your fleet.

  • Carry out a written risk assessment if you employ 5 or more people
  • Display employers' liability insurance certificate from your insurer
  • Register with ICO for data protection unless exempt
  • Get FCA authorisation if you hire goods to consumers for over 3 months
  • Check every vehicle has at least third-party motor insurance
  • Thoroughly examine lifting equipment under LOLER before hire
  • Ensure hired goods meet Consumer Rights Act quality standards
  • Make terms and conditions clear, in plain language and fair
On this page

Work through every section that applies to your business. Tick off each item when you have confirmed it is in place.

Section 1 — Health and safety at work

  • Have you identified your general duties as an employer (or self-employed person) under the Health and Safety at Work etc. Act 1974?
  • Have you carried out a suitable and sufficient risk assessment covering vehicle movements in yards and depots, manual handling of hire goods, workshop maintenance, and customer-facing areas?
  • If you employ five or more people, is the risk assessment recorded in writing?
  • Do you have a written health and safety policy (required if you employ five or more people)?
  • Have you appointed a competent person to assist with health and safety?

Section 2 — Fire safety

  • Have you carried out a fire risk assessment for your premises — depots, showrooms, workshops, storage and yards?
  • Are escape routes clear, signed and adequately lit?
  • Is fire detection and alarm equipment installed and regularly tested?
  • Are vehicle workshops, battery-charging areas and fuel stores assessed for specific fire risks?
  • Have all staff received fire safety training?

Section 3 — Employers' liability insurance

  • If you employ anyone (including part-time, contract or agency workers under your direction), do you hold employers' liability insurance with at least £5 million cover?
  • Is the certificate issued by your insurer displayed at your premises or accessible electronically?

Section 4 — Equality and data protection

  • Are you aware of your duties under the Equality Act 2010 (or equivalent Northern Ireland legislation) not to discriminate in employment or service provision?
  • Have you considered reasonable adjustments for disabled employees and customers?
  • Have you registered with the Information Commissioner's Office (ICO) for data protection (unless exempt)?
  • Have you identified the lawful basis for each type of personal data you process — customer records, employee records, driving licence data, payment and creditworthiness data?
  • Can you respond to a subject access request within one calendar month?

Section 5 — FCA-regulated consumer hire

  • If you hire goods to consumers for more than 3 months, are you authorised by the FCA for consumer hire?
  • Are you complying with the CONC sourcebook — pre-contract information, treating customers fairly, and arrears and repossession rules?
  • Have you confirmed that short-term hires of 3 months or less and pure business-fleet leasing are outside the regulated regime?

Section 6 — Motor insurance and roadworthiness

  • Does every vehicle you hire out have at least third-party motor insurance — either through your fleet policy or a hirer-arranged policy?
  • Are all vehicles roadworthy with a valid MOT or annual test?
  • Do you carry out driver-licence and identity checks before releasing a vehicle?
  • For goods vehicles, do you verify the hirer's operator licence and driver entitlements?

Section 7 — Work equipment safety (PUWER and LOLER)

  • If you hire out plant or machinery, is every item suitable, properly maintained and safe under PUWER?
  • Do you supply adequate information and instructions with every hire?
  • If you hire out lifting equipment (cranes, hoists, MEWPs, lifting accessories), is it thoroughly examined and certificated under LOLER before going out on hire?
  • Do you provide the current report of thorough examination to the hirer?

Section 8 — Consumer protection

  • Do your hired goods meet the Consumer Rights Act 2015 standards — satisfactory quality, fit for purpose, as described?
  • Are you complying with the unfair trading rules in the DMCCA 2024 (no misleading actions, omissions or aggressive practices)?
  • Are your terms and conditions transparent, in plain language and free from unfair terms?
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    What to do next

    If you have ticked every item that applies to your business, you have confirmed your obligations are met. Revisit this checklist whenever you add a new hire category, change your fleet or take on a new type of equipment.