Gambling and betting compliance checklist

Work through every section that applies to your business. Tick off each item when you have confirmed it is in place. The Gambling Act 2005 sections apply in England, Scotland and Wales only — if you operate in Northern Ireland, check with your local council for the separate gambling regime there.

Section 1 — Health and safety at work

• Have you identified your general duties as an employer (or self-employed person) under the Health and Safety at Work etc. Act 1974?
• Have you carried out a suitable and sufficient risk assessment covering your premises, equipment and work activities — including cash handling, lone working, customer aggression and display screen equipment?
• If you employ five or more people, have you recorded the significant findings of your risk assessment in writing?
• Have you appointed a competent person to help you comply with health and safety law?
• Have you set up arrangements for first aid, accident reporting and emergency procedures?
• Have you provided your employees with the information, instruction, training and supervision they need to work safely?
• Have you consulted your employees (or their safety representatives) on health and safety matters?
• Have you displayed the HSE-approved health and safety law poster (or given each employee the equivalent leaflet)?

Section 2 — Fire safety

• Have you carried out a fire risk assessment of your premises?
• Have you identified and maintained clear escape routes and exits, paying particular attention to maximum occupancy limits for casinos, bingo halls and arcades?
• Have you installed appropriate fire detection, alarms and firefighting equipment?
• Have you provided fire safety training to your staff?
• Do you have a written fire emergency plan, and have you practised it?

Section 3 — Employers' liability insurance

• Do you employ anyone (including part-time staff, croupiers, cashiers, security personnel or cleaning staff)?
• If yes, do you hold employers' liability insurance with a minimum cover of £5 million from an authorised insurer?
• Have you displayed the certificate (or made it available electronically to employees)?

Section 4 — Equality and data protection

• Do you understand your duties under the Equality Act 2010 (or the equivalent Northern Ireland legislation) not to discriminate against customers, employees or job applicants on the basis of the protected characteristics?
• Have you made reasonable adjustments for disabled customers and employees?
• Have you registered with the ICO for data protection (unless exempt)?
• Have you identified a lawful basis under UK GDPR for each type of personal data you process — customer identity and age verification, affordability checks, transaction history, self-exclusion records, CCTV footage, staff payroll?
• Do you have a privacy notice informing individuals how you use their data?
• Are personal data stored securely — both paper records and electronic systems?

Section 5 — Gambling Commission licensing (Great Britain only)

• Do you hold the correct Gambling Commission operating licence for each gambling activity you provide (betting, casino, bingo, gaming machines, gambling software, lottery, remote)?
• Do individuals in specified management roles hold a personal management licence (PML)?
• Do individuals in specified operational roles (croupiers, dealers, cashiers, pit bosses, gaming machine technicians) hold a personal functional licence (PFL) where required?
• Are you complying with the Licence Conditions and Codes of Practice (LCCP), including social-responsibility code provisions on age verification, self-exclusion, customer interaction, affordability checks and safer-gambling messaging?
• If you operate physical premises, do you hold the correct premises licence from the local licensing authority (betting premises, casino, bingo, adult gaming centre or family entertainment centre)?
• Are your premises complying with the mandatory and default conditions of the premises licence — layout, gaming-machine entitlements, age restrictions and the three licensing objectives?

Section 6 — Gambling duties and casino AML

• Have you registered with HMRC for the relevant gambling duty (General Betting Duty, Pool Betting Duty, Remote Gaming Duty, Gaming Duty, Bingo Duty, Machine Games Duty or Lottery Duty)?
• Are you filing periodic returns and paying the duty on time?
• If you operate a casino: have you carried out a written money-laundering risk assessment?
• If you operate a casino: are you applying customer due diligence and enhanced due diligence as required?
• If you operate a casino: have you appointed a nominated officer (money-laundering reporting officer) and provided AML training to staff?
• If you operate a casino: are you reporting suspicious activity to the National Crime Agency?