UK Act of Parliament 2011 United Kingdom

Postal Services Act 2011

At a glance

Enforced by

Ofcom

What's here

3 practical guides

Relevant guidance

Practical guides for businesses affected by this Act, ordered by how closely they engage with it.

What this Act requires

Sections that create concrete duties on businesses or carry penalties. Procedural and definitional sections are folded into the “Browse other sections” expander at the bottom of each group. Click any section title to read the source text on legislation.gov.uk.

Schedules

Browse 372 other Schedules — structural / supplementary
s.sch001

In this Schedule— “transfer scheme” means a transfer scheme under...

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(1) A transfer scheme may contain provision about—

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(1) A transfer scheme may contain provision for and in...

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A transfer scheme may make provision for disputes as to...

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(1) This paragraph applies if, in consequence of a transfer...

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A certificate issued by the Secretary of State to the...

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The Transfer of Undertakings (Protection of Employment) Regulations 2006 apply...

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If an employee of the transferor becomes an employee of...

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(1) If— (a) before the end of the period of...

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Nothing in— (a) Part 23 of the Companies Act 2006...

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For the purposes of any enactment none of the following...

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(1) A transfer scheme may identify the property, rights and...

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(1) A transfer scheme may transfer— (a) property situated in...

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(1) A transfer scheme may contain provision—

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(1) A transfer scheme may impose on a transferee or...

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(1) At the time specified in the scheme—

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(1) This paragraph applies where a person would otherwise be...

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(1) A transfer scheme may— (a) contain incidental, supplementary, consequential,...

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(1) A transfer scheme may provide, in relation to transfers...

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(1) This paragraph applies where— (a) there is a disposal...

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(1) This paragraph applies where— (a) paragraph 1(3) has applied...

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In paragraphs 4 to 6— a “relevant transfer” means a...

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For the purposes of the Taxation of Chargeable Gains Act...

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For the purposes of Chapter 4 of Part 5 of...

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(1) For the purposes of Part 8 of the Corporation...

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(1) This paragraph applies where— (a) there is a disposal...

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(1) This paragraph applies where— (a) paragraph 7 has applied...

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Access conditions imposed on a person may include provision of...

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An access condition imposed on a person may include provision...

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An access condition imposed on a person may include provision...

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An access condition imposed on a person may include provision...

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(1) Any one or more parties to an access dispute...

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(1) This paragraph applies where a dispute has been referred...

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(1) This paragraph applies if OFCOM have decided under paragraph...

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(1) The powers that may be exercised by OFCOM, on...

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(1) The procedure for the consideration and determination of a...

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(1) A reference under paragraph 13 of a dispute does...

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(1) This paragraph applies where a dispute has been referred...

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An access condition imposed on a person may include provision—...

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(1) An access condition imposed on a person may include...

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An access condition may include provision requiring the application of...

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(1) If an access condition imposes rules on any person...

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(1) This paragraph applies if— (a) services are provided to...

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An access condition requiring a separation for accounting purposes between...

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An access condition imposed on a person may include provision...

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An access condition imposed on a person may include provision...

s.sch004

(1) If, at any time in a charging year, a...

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(1) For the purposes of paragraph 1 OFCOM's postal services...

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(1) The way in which a charge is to be...

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(1) OFCOM may bring proceedings for the recovery from a...

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(1) A notification under paragraph 4— (a) may be given...

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(1) This paragraph applies if— (a) a person has been...

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(1) OFCOM may give a direction under this paragraph to...

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(1) Unless it provides otherwise, a direction under paragraph 7...

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(1) A person commits an offence if the person provides...

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(1) In deciding whether to approve a redress scheme, OFCOM...

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(1) An application for approval of a redress scheme must...

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(1) Before refusing or withdrawing their approval of a redress...

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OFCOM may impose or modify a regulatory condition only if...

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(1) The power of OFCOM to impose a regulatory condition...

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(1) The way in which a regulatory condition is to...

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(1) This paragraph applies if— (a) a regulatory condition has...

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(1) The relevant person must send to the Secretary of...

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(1) This Schedule makes provision for the enforcement of regulatory...

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(1) As soon as reasonably practicable after giving a direction...

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(1) OFCOM may give a direction under this paragraph to...

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(1) Unless it provides otherwise, a direction under paragraph 11...

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(1) OFCOM are not to give a direction under paragraph...

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(1) In an urgent case, OFCOM must, as soon as...

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(1) A person commits an offence if the person provides...

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(1) The duty of a person to comply with—

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(1) OFCOM may give a person a notification under this...

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(1) A notification under paragraph 2— (a) may be given...

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(1) Before giving a notification under paragraph 2, OFCOM must...

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(1) This paragraph applies if— (a) a person has been...

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(1) This paragraph applies (in addition to paragraph 5) if—...

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(1) The amount of a penalty imposed under paragraph 6...

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(1) This paragraph applies if OFCOM determine—

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(1) Unless it provides otherwise, a direction under paragraph 8...

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(1) OFCOM may require a person falling within sub-paragraph (2)...

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(1) OFCOM are not to give a direction under paragraph...

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(1) In an urgent case, OFCOM must, as soon as...

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(1) A person commits an offence if the person provides...

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(1) A person who fails to provide information in accordance...

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(1) OFCOM must prepare and publish a statement of their...

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(1) OFCOM must comply with a request made by a...

s.sch008

In this Schedule, “the EU parcel services regulation” means Regulation...

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(1) This paragraph limits the circumstances in which OFCOM may...

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(1) OFCOM may require— (a) a postal operator, or

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(1) A person required to provide information under paragraph 1...

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(1) OFCOM may give a person a notification under this...

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(1) A notification under paragraph 5— (a) may be given...

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(1) This paragraph applies if— (a) a person has been...

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(1) OFCOM may give a direction under this paragraph to...

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(1) Unless it provides otherwise, a direction under paragraph 8...

s.sch009

In this Schedule— “the appointed day” means the day appointed...

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The provisions of Part 3 also come into force at...

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(1) The provisions of section 55 and Schedule 8 (information)...

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In carrying out any of their functions under Part 3...

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During the transitional period Postcomm must consult OFCOM before taking...

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(1) This paragraph applies to a contravention of a condition...

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(1) This paragraph applies if, at any time on or...

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References in this Schedule to the universal service provider, in...

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Nothing in this Schedule is to be read as impliedly...

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(1) Until the first universal postal service order under section...

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(1) OFCOM may before the appointed day designate provisionally, with...

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(1) OFCOM must determine before the end of the transitional...

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(1) This paragraph applies to licence conditions—

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(1) If OFCOM modify the initial conditions, they may not...

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(1) This paragraph applies in relation to the first charging...

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(1) This paragraph applies if it appears to the Secretary...

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(1) During the transitional period the provisions of Part 3...

s.sch010

Paragraphs 1, 40 to 50, 54, 59 to 68, 70...

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Paragraph 60 (powers of an administrator) is to have effect...

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Paragraph 68 (management duties of an administrator) is to have...

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Paragraph 71(3)(b) (charged property: non-floating charge) is to have effect...

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Paragraph 72(3)(b) (hire-purchase property) is to have effect as if...

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Paragraph 73(3) (protection for secured or preferential creditor) is to...

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Paragraph 74 (challenge to administrator's conduct) is to have effect...

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Paragraph 75(2) (misfeasance) is to have effect as if after...

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Paragraph 79 (end of administration) is to have effect as...

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Paragraph 83(3) (notice to registrar when moving to voluntary liquidation)...

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(1) Paragraph 84 (notice to registrar when moving to dissolution)...

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Those paragraphs are to have effect as if—

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Paragraph 87(2) (resignation of administrator) is to have effect as...

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Paragraph 89(2) (administrator ceasing to be qualified) is to have...

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Paragraph 90 (filling vacancy in office of administrator) is to...

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Paragraph 91 (vacancies in court appointments) is to have effect...

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Paragraph 98 (discharge from liability on vacation of office) is...

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Paragraph 99 (charges and liabilities upon vacation of office by...

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Paragraph 100 (joint and concurrent administrators) is to have effect...

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Paragraph 101(3) (joint administrators) is to have effect as if...

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Paragraph 103 (appointment of additional administrators) is to have effect...

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Paragraph 106(2) (penalties) is to have effect as if paragraphs...

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Paragraph 1 (administration) is to have effect as if—

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Paragraph 109 (references to extended periods) is to have effect...

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Paragraph 111 (interpretation) is to have effect as if—

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(1) This Part of this Schedule applies in the case...

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In paragraphs 34 to 39— (a) the provisions of Schedule...

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In the case of a foreign company—

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(1) The applicable provisions and Schedule 1 to the 1986...

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Paragraph 41 of Schedule B1 to the 1986 Act (dismissal...

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Paragraph 43(6A) of Schedule B1 to the 1986 Act (moratorium...

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Paragraph 44(7) of Schedule B1 to the 1986 Act (proceedings...

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Paragraph 64 of Schedule B1 to the 1986 Act (general...

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Paragraph 40 (dismissal of pending winding-up petition) is to have...

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(1) References within sub-paragraph (2) which are contained—

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(1) Paragraph 40, in its application to section 1(3) of...

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The following provisions of the 1986 Act are to have...

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Section 5 (effect of approval of voluntary arrangements) is to...

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Section 6 (challenge of decisions in relation to voluntary arrangements)...

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In section 129(1A) (commencement of winding up), the reference to...

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(1) The Secretary of State may by order amend this...

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In this Part of this Schedule— “administration order”, “administrator”, “enters...

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Paragraph 42 (moratorium on insolvency proceedings) is to have effect...

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Paragraph 44 (interim moratorium) is to have effect as if...

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Paragraph 46(6) (date for notifying administrator's appointment) is to have...

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Paragraph 49 (administrator's proposals) is to have effect as if—...

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Paragraph 54 is to have effect as if the following...

s.sch011

This Schedule applies if— (a) the court has made a...

s.sch011

(1) At the time at which a postal transfer scheme...

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(1) This paragraph applies where a person would otherwise be...

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(1) A postal transfer scheme may— (a) contain incidental, supplementary,...

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(1) A postal transfer scheme may provide, in relation to...

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(1) A postal transfer scheme may contain provision about—

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(1) A postal transfer scheme may contain provision for and...

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A postal transfer scheme may make provision for disputes as...

s.sch011

(1) This paragraph applies if, in consequence of a postal...

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A certificate issued by the Secretary of State to the...

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The Transfer of Undertakings (Protection of Employment) Regulations 2006 apply...

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While the order is in force, the postal administrator is...

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If an employee of the old company becomes an employee...

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(1) This paragraph applies if the old company is a...

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(1) This paragraph applies if there are two or more...

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(1) The old company may for the purpose of giving...

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(1) The Secretary of State may modify a postal transfer...

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(1) A postal transfer scheme may identify the property, rights...

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(1) A postal transfer scheme may transfer—

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(1) A postal transfer scheme may contain provision—

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(1) A postal transfer scheme may contain provision—

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(1) A postal transfer scheme may contain provision—

s.sch012

The Postal Services Act 2000 is amended as follows.

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(1) Section 69 (guarantees by the Secretary of State for...

s.sch012

In Part 3 of Schedule 1 to the Northern Ireland...

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In section 27(1) of the Welsh Development Agency Act 1975...

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In section 44(1) of the Local Government (Miscellaneous Provisions) Act...

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In section 61(1) of the Ancient Monuments and Archaeological Areas...

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In section 329(1) of the Highways Act 1980 (further provision...

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The Local Government, Planning and Land Act 1980 is amended...

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In section 120(3) (compulsory acquisition: exclusion of special parliamentary procedure),...

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In section 141(6A) (vesting by order in corporation), for “the...

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In section 170(2B) (interpretation: statutory undertakers etc)—

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In paragraph 11(7) of Schedule 28 (urban development corporations: land)—...

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(1) Section 70 (extinguishment of certain liabilities) is amended as...

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In section 7(1) of the Acquisition of Land Act 1981...

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In section 8(3A) of the Forgery and Counterfeiting Act 1981...

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In section 18 of the Greater London Council (General Powers)...

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In section 80(1) of the New Towns Act 1981 (general...

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In section 105(1) of the Civil Aviation Act 1982 (general...

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In section 134(9) of the Mental Health Act 1983 (correspondence...

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The Representation of the People Act 1983 is amended as...

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In section 91(candidate's right to send election address post free)—...

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In section 184(2) (service of notices), for “the Postal Services...

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In section 200A (remuneration for free postal services provided under...

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In section 71(1) and (2) (limit on loans and other...

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In section 202(1) (interpretation), in the definition of “universal postal...

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In paragraph 51(3) of Schedule 1 (return to the writ),...

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In section 126 of the Building Act 1984 (general interpretation),...

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In paragraph 10(8) of Schedule 5 to the Administration of...

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The Insolvency Act 1986 is amended as follows.

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In section 371(1) (re-direction of bankrupt's letters etc), for “the...

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In paragraph 10(1) of Schedule 2A (exceptions to prohibition on...

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In section 338(1) of the Housing (Scotland) Act 1987 (interpretation),...

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The Housing Act 1988 is amended as follows.

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In section 76(6A) (vesting by order in housing action trust),...

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(1) Section 72 (reserves of the Post Office company and...

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In paragraph 9(7) of Schedule 10 (housing action trusts: land)—...

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In section 43(6D) of the Local Government Finance Act 1988...

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In section 39(6) of the Planning (Hazardous Substances) Act 1990...

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In section 91(3B) of the Planning (Listed Buildings and Conservation...

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In section 336(1) of the Town and Country Planning Act...

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In section 52(1) of the Coal Mining Subsidence Act 1991...

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In paragraph 1(1A) of Schedule 6 to the Land Drainage...

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In paragraph 1(5A) of Schedule 13 to the Water Industry...

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In paragraph 1(4A) of Schedule 22 to the Water Resources...

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The Social Security Administration Act 1992 is amended as follows....

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In section 73 (statutory accounts of the Post Office company),...

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In section 182A(1) and (5)(b) (return of social security post),...

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In section 182B(8) (requirement to supply information about redirection of...

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The Social Security Administration (Northern Ireland) Act 1992 is amended...

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In section 158A(1) and (5)(b) (return of social security post),...

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In section 158B(8) (requirement to supply information about redirection of...

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In section 288(3A) of the Taxation of Chargeable Gains Act...

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In section 307(1) of the Criminal Procedure (Scotland) Act 1995...

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In section 30(10) of the Merchant Shipping Act 1995 (payment...

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In paragraph 3(4)(a) of Schedule 2 to the Local Government...

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In section 38(5) of the Planning (Hazardous Substances) (Scotland) Act...

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(1) Section 74 (further provisions relating to the capital structure...

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In section 81(3B) of the Planning (Listed Buildings and Conservation...

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In section 277(1) of the Town and Country Planning (Scotland)...

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In paragraph 19A(9) of Schedule 7 to the Competition Act...

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In section 76(7)(g) of the Northern Ireland Act 1998 (discrimination...

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In section 19(8A) of the Regional Development Agencies Act 1998...

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In section 17A(3) of the Greater London Authority Act 1999...

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In paragraph 14(1) of Schedule 1 to the Countryside and...

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In Part 6 of Schedule 1 to the Freedom of...

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In paragraph 1(4) of Schedule 12 to the Political Parties,...

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The Regulation of Investigatory Powers Act 2000 is amended as...

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Omit section 75 (dissolution of the Post Office).

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In section 82(3) (powers of postal operators not affected by...

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In Part 2 of Schedule 1 (relevant authorities for purposes...

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In Schedule 4 to the Anti-terrorism, Crime and Security Act...

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The Enterprise Act 2002 is amended as follows.

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(1) Section 168 (regulated markets) is amended as follows.

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In Schedule 9, omit paragraph 14 (which made an amendment...

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In Schedule 15 to the Enterprise Act 2002 (information: enactments...

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In Schedule 25, omit paragraph 42 (which made an amendment...

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In paragraph 12(2) of the Schedule to the Office of...

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In Schedule 2 to the Railways and Transport Safety Act...

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(1) Section 77 (publicity requirements for certain accounts and reports...

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In Schedule 7 to the Water Act 2003, omit paragraph...

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In section 13(3) of the London Local Authorities Act 2004...

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In Schedule 16 to the Gambling Act 2005, omit paragraph...

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In Schedule 12 to the Railways Act 2005, omit paragraph...

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In section 24(5) of the Legislative and Regulatory Reform Act...

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The Consumers, Estate Agents and Redress Act 2007 is amended...

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In the following provisions (which relate to postal services in...

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(1) Section 15 (reference of matters to the Postal Services...

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In section 16(2) (investigations relating to public post offices), for...

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In section 24(9) (provision of information: definitions), in the definition...

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(1) Section 78 (information requirements on the Post Office company)...

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(1) Section 25 (enforcement by regulator of section 24 notice)...

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In section 29(3)(b) (disclosure of information: application of Part 9...

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(1) Section 41 (interpretation of Part 1) is amended as...

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In section 42 (interpretation of Part 2), omit the entry...

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(1) Section 45 (information with respect to compliance with complaints...

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In section 52, omit subsection (4) (which made amendments superseded...

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In section 60(10) (orders and regulations: meaning of “regulator”), omit...

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In section 65 (extent), omit subsections (4) and (5).

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Omit the following provisions (which made amendments superseded by this...

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In paragraph 11(9) of Schedule 14 to the Legal Services...

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Omit section 79 (exercise of functions through nominees).

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In section 75 of the London Local Authorities Act 2007...

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(1) Section 73 of the Regulatory Enforcement and Sanctions Act...

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Omit sections 1 and 3 to 5 (introductory).

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In section 80(1) (shadow directors), for “the Post Office company”...

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In section 82(1) (interpretation of Part 4)—

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For the heading of Part 6 substitute “ Postal services:...

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(1) Section 89 (schemes as to terms and conditions for...

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After section 89 insert— Powers of OFCOM in relation to...

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(1) Section 90 (exclusion of liability) is amended as follows....

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(1) Section 91 (limited liability for registered inland packets) is...

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In section 93(2) (power to modify sections 89 to 92...

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(1) Section 97 (harbour charges on mail-bags) is amended as...

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In section 98 (mail-bags not to be subject to control...

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Omit sections 6 to 41 (licences for postal services).

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In section 99 (common carriers)— (a) for “universal service provider”...

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(1) Section 100 (certain exemptions from postage etc.) is amended...

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(1) Section 101 (directions in interests of national security etc)...

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(1) Section 102 (power to ensure compliance with the Postal...

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In section 104(3) (inviolability of mails)— (a) omit paragraphs (a)...

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After section 104 insert— Power to detain packets in respect...

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In section 105 (application of customs and excise enactments to...

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After section 105 insert— Section 105: limit on handling charges...

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(1) Section 111 (exclusion of liability in relation to postal...

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(1) Section 112 (schemes in relation to postal and money...

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Omit sections 42 to 50 (the Postal Services Commission).

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(1) Section 113 (recoupment of losses on wrongly paid money...

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(1) Section 114 (special arrangements with other countries or territories)...

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(1) Section 116 (the Postcode Address File) is amended as...

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Omit section 117 (records of the former Postmaster General's department)....

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Omit section 118 (supplementary provisions about the Council).

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Omit section 119 (general restriction on disclosure of information).

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(1) Section 122 (orders and regulations) is amended as follows....

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In section 123 (directions), at the end insert—

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In section 124(1) (general financial provision), omit paragraph (a).

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(1) Section 125(1) (interpretation) is amended as follows.

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Omit sections 60 to 61A (the Postal Services Commission and...

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Omit section 126 (index).

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Omit Schedule 1 (the Postal Services Commission).

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(1) Schedule 3 (transfer to the Post Office company: supplementary...

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In Schedule 4 (transfer to the Post Office company: tax),...

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(1) Schedule 5 (acquisition of land) is amended as follows....

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Omit Schedule 7 (disclosure of information).

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The Communications Act 2003 is amended as follows.

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In section 3 (general duties of OFCOM), after subsection (6)...

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In section 14 (consumer research), after subsection (6) insert—

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(1) Section 16 (consumer consultation) is amended as follows.

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In section 62 (transfer of property etc to nominated company),...

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(1) Section 22(5) (representation on international and other bodies) is...

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(1) Section 26 (publication of information and advice for consumers...

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In section 369(1) (matters in relation to which OFCOM have...

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(1) Section 370 (OFCOM's functions under Part 4 of the...

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(1) Section 371 (OFCOM's functions under Competition Act 1998) is...

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In section 394(2) (service of notifications and other documents)—

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In section 400(1) (destination of licence fees and penalties), at...

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In section 404(4) (criminal liability of company directors etc.)—

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(1) Section 405 (general interpretation) is amended as follows.

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In Schedule 16, omit paragraph 6 (which made amendments superseded...

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For section 63 substitute— Power to direct issue of certain...

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In Schedule 17, omit paragraph 162(3) (which made amendments superseded...

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In section 99 of the Commissioners Clauses Act 1847 (services...

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In section 7 of the Improvement of Land Act 1864...

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In section 2 of the Bills of Exchange Act 1882...

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In section 4(1)(f) of the Congested Districts (Scotland) Act 1897...

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In section 196(4) of the Law of Property Act 1925...

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In section 2(2)(e) of the Execution of Diligence (Scotland) Act...

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In section 7(1) of the Acquisition of Land (Authorisation Procedure)...

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In section 89 of the London County Council (General Powers)...

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The Opencast Coal Act 1958 is amended as follows.

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(1) Section 64 (government investment in certain securities) is amended...

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In section 51(1) (interpretation), in the definitions of “statutory undertakers”...

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In section 52(2) (application to Scotland), in the definitions of...

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(1) Schedule 1 to the Public Records Act 1958 (definition...

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(1) A relevant company must consult the Keeper of Public...

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(1) The Lord Chancellor may by order amend Schedule 1...

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In section 4 of the City of London (Various Powers)...

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In section 40(2)(e) of the Forestry Act 1967 (descriptions of...

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In Schedule 2 to the Parliamentary Commissioner Act 1967 (departments...

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In section 12(5)(a) of the National Loans Act 1968 (Treasury's...

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In section 9 of the Greater London Council (General Powers)...

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(1) Section 68 (loans by the Secretary of State to...

s.sch012

The Post Office Act 1969 is amended as follows.

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(1) Section 139 (application to Northern Ireland) is amended as...

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(1) Paragraph 93 of Schedule 4 (adaptation of enactments etc)...

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The Greater London Council (General Powers) Act 1970 is amended...

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In section 11(6) (miscellaneous amendments), for “the Postal Services Act...

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In section 15(6)(b) (licence to erect scaffolding), in the definition...

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(1) Schedule 3 to the Pensions (Increase) Act 1971 (further...

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In section 73(1) of the Control of Pollution Act 1974...

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In paragraph 10(8) of Schedule 1 to the Solicitors Act...

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(1) Schedule 1 to the House of Commons Disqualification Act...

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