Step-by-step business journeys

Grow your retail business

Scale your retail business - expand online, open new locations, build your team, and manage increased compliance as you grow

Start a retail business - compliance essentials

A comprehensive compliance onboarding journey for new retailers. Covers consumer rights, pricing law, age-restricted sales, product safety, data protection, accessibility duties, and specialist licences. Designed for first-time retail business owners who need to understand their legal obligations before opening.

Meet food safety requirements for your business

Register, implement HACCP, and comply with food safety law including allergen requirements

Set up a motor trade business

A step-by-step path for setting up a motor trade business of any kind — selling cars and motorcycles as a dealer, repairing and MOT-testing in a garage, supplying parts and accessories, or dismantling and scrapping end-of-life vehicles. Work out which rules apply, put the duties every motor business shares in place, follow the rules for your activity, then confirm everything with the compliance checklist.

Start a food business for the first time

Everything you need to do before opening a food business. Covers registration, premises, HACCP, training, allergens, labelling, and preparing for your first inspection.

Improve your food hygiene rating

Practical steps to improve a poor food hygiene rating. Understand what inspectors scored, fix the issues, and request a re-inspection.

Set up a wholesale business

A step-by-step path for setting up a wholesale business of any kind — supplying controlled or excise goods, general merchandise, food, or waste and scrap to other businesses. Work out which rules apply to what you trade, put the duties every wholesaler shares in place, follow the rules for your goods, then confirm everything with the compliance checklist.

Food safety quick compliance check

A quick compliance check for food business operators. Covers registration, HACCP, allergens, temperature control, training, and record keeping.

Product compliance for manufacturers

Learn how to ensure your products meet UK safety and marking requirements before placing them on the market

Respond to a Trading Standards investigation

What to do if Trading Standards has contacted you, visited your premises, or conducted a test purchase. Covers understanding their powers, identifying the compliance area under investigation, gathering your due diligence evidence, responding appropriately, and strengthening your procedures.

Retail compliance quick check

Quick compliance check for experienced retailers. Covers consumer rights, price marking, age-restricted sales, and annual compliance obligations.

Respond to a food safety incident

Immediate steps when unsafe food is discovered or a customer reports illness. Stop selling, withdraw the product, notify the FSA, and cooperate with enforcement.