The appointment of a manager (see regulation 41).
- Appoint a manager for your advocacy service Operator
Welsh Statutory Instrument
2019
United Kingdom
The Regulated Advocacy Services (Service Providers and Responsible Individuals) (Wales) Regulations 2019
At a glance
What's here
25 compliance obligations
Who this Act binds
Business-side actors with duties under this Act, ranked by how often they appear.
- Trader 18
- Operator 6
- Any Person 1
Other Acts binding the same actors
For each actor bound by this Act, the other UK Acts that bind them most often. Useful for understanding the full compliance landscape facing each role.
Traders also bound by 826 other Acts (top 5 shown)
- Value Added Tax Regulations 1995 1995 413 duties
- Companies Act 2006 2006 243 duties
- The Large and Medium-sized Companies and Groups (Accounts and Reports) Regulations 2008 2008 114 duties
- Insolvency (England and Wales) Rules 2016 2016 62 duties
- Building Societies Act 1986 1986 56 duties
Operators also bound by 730 other Acts (top 5 shown)
- Regulation (EU) No 965/2012 (Air Operations) 2012 138 duties
- Commission Implementing Regulation (EU) 2018/2066 of 19 December 2018 on the monitoring and reporting of greenhouse gas emissions pursuant to Directive 2003/87/EC of the European Parliament and of the Council and amending Commission Regulation (EU) No 601/2012 (Text with EEA relevance) 2018 121 duties
- Commission Regulation (EU) No 601/2012 of 21 June 2012 on the monitoring and reporting of greenhouse gas emissions pursuant to Directive 2003/87/EC of the European Parliament and of the Council (Text with EEA relevance) (repealed) 2012 112 duties
- Space Industry Regulations 2021 2021 75 duties
- Regulation (EU) 2016/429 of the European Parliament and of the Council of 9 March 2016 on transmissible animal diseases and amending and repealing certain acts in the area of animal health (‘Animal Health Law’) (Text with EEA relevance) 2016 66 duties
Any Person also bound by 2337 other Acts (top 5 shown)
- Human Medicines Regulations 2012 2012 169 duties
- Merchant Shipping Act 1995 1995 144 duties
- Insolvency (England and Wales) Rules 2016 2016 101 duties
- Road Traffic Act 1988 1988 95 duties
- Air Navigation Order 2016 2016 95 duties
What this Act requires
Sections that create concrete duties on businesses or carry penalties. Procedural and definitional sections are folded into the “Browse other sections” expander at the bottom of each group. Click any section title to read the source text on legislation.gov.uk.
Schedules
The expected absence of the appointed manager for 28 days...
- Notify regulator of expected manager absence of 28 days or more Operator
The unexpected absence of the appointed manager, no later than...
- Notify regulator of unexpected manager absence within 7 days Operator
The unexpected absence of appointed manager for 28 days or...
- Notify regulator of appointed manager's unexpected absence lasting 28 days or more Operator
Someone other than the appointed manager is proposing to manage...
- Notify regulator if someone else manages the service Any Person
The appointed manager ceases, or proposes to cease, managing the...
- Notify the regulator if your appointed manager leaves Operator
Browse 40 other Schedules — structural / supplementary
Proof of identity including a recent photograph.
Details of registration with or membership of any professional body....
For the purposes of paragraphs 2 and 3 of Part...
Where required for the purposes of an exempted question in...
Where required for the purposes of an exempted question asked...
Two written references, including a reference from the last employer,...
Where a person has previously worked in a position whose...
Documentary evidence of any relevant qualification.
Where relevant, documentary evidence of registration with SCW.
A full employment history, together with a satisfactory written explanation...
Evidence of satisfactory linguistic ability for the purposes of providing...
In respect of each individual, records of—
A record of any charges by the service provider to...
A record of all complaints made by individuals or their...
A record of all persons working at the service, which...
Any revision to the statement of purpose, 28 days prior...
Unexpected absence of the responsible individual for 28 days or...
Return from absence of the responsible individual.
The responsible individual ceases, or proposes to cease, being the...
Any abuse or allegation of abuse in relation to an...
Service provider, responsible individual or appointed manager convicted of a...
Any allegation of misconduct by a member of staff.
Any incident reported to the police.
Any events which prevent, or could prevent, the provider from...
Any proposal to change the address of the principal office,...
Any change of telephone number or electronic mail address for...
Any referral to the DBS pursuant to the Safeguarding Vulnerable...
Service provider (individual or organisation) changes their name.
Where the service provider, responsible individual or appointed manager is...
Incident of child sexual or criminal exploitation or suspected child...
Where, on or after 1 April 2020, the service provider...
Where, on or after 1 April 2020, the service provider...
Where the service provider is an individual, the appointment of...
Where the service provider is a body corporate or partnership,...
Where the service provider is a partnership, death of one...
Where the service provider is a partnership, any change in...
Expected absence of the responsible individual for 28 days or...
The unexpected absence of the responsible individual, no later than...
Return from absence of appointed manager.
Interim arrangements where the manager is absent for longer than...
Supervision of management of the service
- Supervise the management of the regulated advocacy service Trader
Duty to appoint a manager
- Appoint a manager for your advocacy service Trader
Fitness requirements for appointment of manager
- Must only appoint a manager who is fit to manage Trader
Restrictions on appointing manager for more than one service
- Do not appoint a manager to run more than one service without permission Trader
Duty to report the appointment of manager to service provider
- Responsible individual must notify service provider of new manager appointment Trader
Duty to report appointment of manager to the workforce and service regulators
- Notify regulators of manager or self-managing provider Operator
Arrangements when manager is absent
- Plan for management continuity when manager is absent Trader
Visits
- Visit premises, meet staff and service users at least every three months Trader
Oversight of adequacy of resources
- Report on adequacy of resources quarterly Trader
Other reports to the service provider
- Report concerns and significant changes to the service provider Trader
Engagement with individuals and others
- Set up a system to collect and report feedback on advocacy quality Trader
Duty to ensure there are systems in place to record incidents and complaints
- Ensure systems to record incidents, complaints and notifications Trader
Duty to ensure there are systems in place for keeping of records
- Ensure effective record-keeping systems are in place Trader
Duty to ensure policies and procedures are up to date
- Keep your policies and procedures up to date Trader
Quality of service review
- Set up a system to review and improve your advocacy service every six months Trader
Statement of compliance with the requirements as to standards of advocacy
- Prepare annual statement of compliance with advocacy standards Trader
Support for staff raising concerns
- Ensure whistleblowing policy is followed and staff support works Trader
Duty of candour
- Act in an open and transparent way with individuals and their representatives Trader
Notifications
- Notify the service regulator of specified events without delay Trader
Browse 40 other sections — procedural / definitional / commencement
Title, commencement and interpretation
Definition and exceptions
Requirements in relation to the provision of the service
Requirements in relation to the statement of purpose
Requirements in relation to monitoring and improvement
Requirements in relation to the responsible individual
Requirements in relation to the responsible individual where the service provider is an individual
Requirements in relation to the financial sustainability of the service
Requirements to provide the service in accordance with policies and procedures
Duty of candour
Suitability of the service
Advocacy plan
Review of advocacy plan
Records of advocacy plans
Information about the service
Service standards
Language and communication
Respect and sensitivity
Confidentiality
Safeguarding - overarching requirement
Safeguarding policies and procedures
Interpretation of Part 7
The service provider must ensure that at all times a...
Fitness of staff
Supporting and developing staff
Compliance with employer's code of practice
Information for staff
Disciplinary procedures
Overarching requirement
Premises
Records
Notifications
Conflicts of interest
Complaints policy and procedure
Whistleblowing
Offences – service providers
Offences – responsible individuals
Appointment of liquidators etc.
Death of service provider
Designation of responsible individual by Welsh Ministers
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