Journey

Open a community pharmacy

Register your pharmacy premises, put a responsible pharmacist in charge whenever you sell medicines, join the NHS pharmaceutical list if you want to dispense NHS prescriptions, and set up controlled drugs registers and safe storage.

Retail & Consumer Goods Starting Updated 1 November 2026
  1. Register your pharmacy premises

    Your premises must be on the General Pharmaceutical Council's register before you sell pharmacy medicines from them.

  2. Put a responsible pharmacist in charge

    A named pharmacist must be in charge whenever you sell or supply medicines.

  3. Join the NHS pharmaceutical list

    Needed if you want to dispense NHS prescriptions.

  4. Store and record controlled drugs

    Keep a register for Schedule 2 controlled drugs and lock them away.

  5. Put the employer duties in place

    Every pharmacy that employs staff carries the duties every employer has.

  6. Check you have everything in place

    Go through what you need before you open, and again when you add premises or services.

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