Step-by-step business journeys
Follow our guided journeys to help you through major business milestones and changes.
Journeys for healthcare & social care
Show all journeysHealthcare compliance quick check
Quick compliance check for experienced healthcare providers. Covers CQC registration, professional registrations, DBS checks, medicines audit, controlled drugs register, IPC audit, fire risk assessment, DSPT submission, insurance, and policy reviews.
Prepare for CQC's 2026 assessment framework
CQC is replacing the Single Assessment Framework with four sector-specific frameworks during 2026. Understand what is confirmed, what is still in transition, and get your evidence, governance, and staff ready ahead of rollout.
Wales care compliance quick check
Quick checklist for Wales care providers to verify CIW registration, Responsible Individual appointment, Social Care Wales workforce registration, Statement of Purpose, and Welsh language provision.
RQIA registration quick check
Quick checklist for Northern Ireland care providers to check whether their service needs RQIA registration, fit person requirements, care standards, and what inspections involve.
Respond to a CQC investigation or enforcement action
What to do if your healthcare or social care service faces CQC enforcement action. Covers understanding the type and severity of action, immediate response steps, getting legal representation, developing an improvement plan, and the appeal process through the First-tier Tribunal.
Scotland care compliance quick check
Quick compliance check for Scotland care providers covering Care Inspectorate registration, SSSC workforce registration, Health and Social Care Standards, and PVG scheme requirements.
Respond to a medicines or controlled drugs incident
What to do when a medicines incident occurs: medication error, controlled drug discrepancy, or CD theft/loss. Covers securing the patient and evidence, internal reporting, statutory notifications to CQC, MHRA Yellow Card, police notification for CD theft, investigation, Accountable Officer responsibilities, and corrective actions.
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