What VOA does
Executive agency of HMRC. Provides property valuations for council tax and business rates. Maintains the rating list used to calculate business rates. Handles appeals against valuations.
Contact VOA
- Phone
- 0300 050 1501
Legal framework
Legislation that VOA directly enforces.
Primary legislation
Local Government Finance Act 1988
Local Government Finance Act 1992
Rating (Valuation) Act 1999
Rating (Empty Properties) Act 2007
Localism Act 2011
Business and Planning Act 2020
Non-Domestic Rating Act 2023
Secondary legislation
Non-Domestic Rating (Miscellaneous Provisions) Regulations 1989
Council Tax (Alteration of Lists and Appeals) Regulations 1993
Non-Domestic Rating (Alteration of Lists and Appeals) (Wales) Regulations 2005
Council Tax (Alteration of Lists and Appeals) (England) Regulations 2009
Non-Domestic Rating (Alteration of Lists and Appeals) (England) Regulations 2009
Related legislation
Legislation connected to VOA’s remit but not directly enforced — establishing Acts, amendments, referenced legislation, and context.