- Status
- In Force
- Penalty ceiling
- Regulated
Does it bind you?
Business-side roles with duties under this instrument.
Contractor63
Any Person2
Plus 6 duties on the regulator, Crown ministers and public bodies — folded into the section list below.
Other Acts binding the same actors
If a role above is yours, these are the other instruments that most often bind it.
Contractor — also bound by 173 other Acts
Any Person — also bound by 2340 other Acts
Human Medicines Regulations 2012
184 duties
Merchant Shipping Act 1995
144 duties
Insolvency (England and Wales) Rules 2016
104 duties
Communications Act 2003
92 duties
Road Traffic Act 1988
92 duties
What it requires
Regulations creating concrete business duties or carrying penalties, grouped as the instrument is structured. Titles link to the source text — blue means you’re leaving for legislation.gov.uk.
sch. 4
sch. 4
Regulated
- Provide patient leaflet with required practice detailsContractor
s.015
Under-provision of units of dental activity, units of orthodontic activity or required number of urgent treatments
Regulated
Other duties (1) — Crown / regulator
- NHS England must not penalise small shortfalls in dental or orthodontic activity if made up within 60 daysStatutory regulator
s.018
Fees, charges and financial interests of the contractor
Regulated
- Do not charge NHS patients except as allowed and avoid financial conflicts in treatment decisionsContractor
s.021
Right to a general dental services contract
Regulated
- Notify NHS England before switching to a general dental services contractContractor
29 other provisions — procedural and definitional
s.001
Citation, commencement and application
s.002
Interpretation
s.003
Conditions: introductory
s.004
General conditions relating to all agreements
s.005
Additional conditions relating to agreements with dental corporations or companies limited by shares
s.006
Reasons
s.007
Appeal
s.008
Pre-agreement disputes
s.009
Health service body status
s.010
NHS contracts
s.011
Additional services
s.012
Agreements: general
s.013
Units of dental activity
s.013
Required number of urgent treatments
s.013
Complex care pathways
s.014
Units of orthodontic activity
s.014
Units of dental activity for contractors who elect to enter into a prototype agreement
s.014
Capitated patient figures for contractors who elect to enter into a prototype agreement
s.014
Capitated patients
s.016
Domiciliary services and sedation services
s.017
Finance
s.017
Publication of information about earnings
s.019
Arrangements on termination
s.020
Other contractual terms
s.020
Variation of contractual terms in respect of election to enter into a Capitation and Quality Scheme Agreement
s.020
Variation of contractual terms in respect of election to enter into a Capitation and Quality Scheme 2 Agreement
s.020
Variation of contractual terms in respect of election to enter into a prototype agreement
s.020
Suspension of agreement terms or of enforcement of agreement terms while a disease is or in anticipation of a disease being imminently pandemic etc.
s.022
Commencement of agreement
Schedules
Schedules
67 of 144 shown
s.sch001
Referral services
Regulated
- Provide referral treatment plan to patient at first examinationContractor
s.sch001
Sedation services
Regulated
- Provide sedation services only per official clinical guidelinesContractor
s.sch001
Patients to whom orthodontic services may be provided
Regulated
- Only provide NHS orthodontic treatment to patients meeting age and clinical need criteriaContractor
s.sch001
Orthodontic course of treatment
Regulated
- Provide orthodontic treatment as a course of care and complete within a reasonable timeContractor
s.sch001
Orthodontic treatment plans
Regulated
- Give patient an orthodontic treatment planContractor
s.sch001
Monitoring outcomes
Regulated
- Monitor orthodontic outcomes and calculate peer assessment ratingsContractor
s.sch001
Completion of orthodontic courses of treatment
Regulated
- Report orthodontic treatment completion and provide reasons for non-completion if askedContractor
s.sch003
Persons to whom mandatory services or additional services are to be provided
Regulated
- Do not refuse dental services on discriminatory groundsContractor
s.sch003
Referral to another contractor, a hospital or other relevant service provider for advanced mandatory, domiciliary or sedation services
Regulated
- Refer patients for advanced NHS dental services not provided under your agreementContractor
s.sch003
Mixing of services provided under the agreement with private services
Regulated
- Do not improperly mix NHS and private dental services or mislead patients to obtain private agreementContractor
s.sch003
Repair or replacement of restorations
Regulated
- Repair or replace certain dental restorations free of charge within 12 monthsContractor
s.sch003
Premises, facilities and equipment
Regulated
- Provide suitable premises, facilities and equipment for dental servicesContractor
s.sch003
Telephone services
Regulated
- Do not use premium-rate phone numbers for patient contactContractor
s.sch003
National Institute for Clinical Excellence guidance
Regulated
- Follow NICE guidance on dental recall intervalsContractor
s.sch003
Infection control
Regulated
- Establish appropriate infection control and decontamination arrangementsContractor
s.sch003
Treatment under general anaesthesia: prohibition
Regulated
- Do not provide dental treatment under general anaesthesiaContractor
s.sch003
General
Regulated
- Ensure prescription forms comply with requirements for listed drugs, medicines or appliancesContractor
s.sch003
Patient preference of practitioner
Regulated
- Inform patients of their right to choose a dentist and respect their preferenceContractor
s.sch003
Issue of prescription forms
Regulated
- Issue prescription forms correctly for patientsAny Person
s.sch003
Excessive prescribing
Regulated
- Do not prescribe excessive drugs, medicines or appliancesContractor
s.sch003
Performers: further requirements
Regulated
- Ensure only registered and qualified staff perform clinical servicesContractor
s.sch003
Conditions for employment and engagement: dental practitioners performing dental services
Regulated
- Check dental practitioner qualifications before employing or engagingContractor
s.sch003
Conditions for employment and engagement: persons performing dental services other than dental practitioners
Regulated
- Check dental care professional's experience and registration before employing themContractor
s.sch003
Conditions for employment and engagement: all persons performing dental services
Regulated
- Check clinical references before hiring staff to perform dental servicesContractor
s.sch003
Conditions for employment or engagement: persons assisting in the provision of services under the agreement
Regulated
- Check that staff are qualified and competent before hiringContractor
s.sch003
Training
Regulated
- Provide ongoing training for dental staffContractor
s.sch003
Level of skill
Regulated
- Carry out dental services with reasonable care and skillContractor
s.sch003
Appraisal and assessment
Regulated
- Ensure dental practitioners participate in NHS appraisal and cooperate on patient safetyContractor
s.sch003
Sub-contracting of clinical matters
Regulated
- Sub-contract clinical services only with due diligence and notify NHS EnglandContractor
s.sch003
Patient records
Regulated
- Keep full, accurate and contemporaneous patient recordsContractor
s.sch003
Confidentiality of personal data
Regulated
- Nominate a person responsible for data confidentialityContractor
s.sch003
Patient information
Regulated
- Display patient information and provide patient information leafletContractor
s.sch003
Information about the contractor’s practice
Regulated
- Provide and maintain accurate practice profile for NHS.uk websiteContractor
s.sch003
Provision of and access to information: NHS England
Regulated
- Provide NHS England with requested information including patient recordsContractor
s.sch003
Inquiries about prescriptions and referrals
Regulated
- Answer NHS England inquiries about prescriptions and referralsContractor
s.sch003
Notification of a course of treatment, orthodontic course of treatment etc.
Regulated
- Notify NHS England of completed dental treatment within 2 monthsContractor
s.sch003
Annual report and review
Regulated
Other duties (1) — Crown / regulator
- NHS England must provide annual report, arrange review, and send final recordCrown / Minister / Government department
s.sch003
Notifications to NHS England
Regulated
- Notify NHS England of serious incidents, information changes, and dental practitioner changesContractor
s.sch003
Notice provisions specific to an agreement with a limited liability partnership
Regulated
- Notify NHS England of insolvency events and LLP membership changesAny Person
s.sch003
Notifications to patients following a variation of the agreement
Regulated
- Display change of services notice in practice premisesContractor
s.sch003
Notification provisions specific to prototype agreements
Regulated
- Send private treatment details to NHS England and give patients privacy noticeContractor
s.sch003
Entry and inspection by NHS England
Regulated
- Allow NHS England to enter and inspect practice premisesContractor
s.sch003
Entry and inspection by the Care Quality Commission
Regulated
- Allow CQC inspectors to enter and inspect your premisesContractor
s.sch003
Entry and viewing by Local Healthwatch organisations
Regulated
- Allow Local Healthwatch representatives to enter and observe your dental practiceContractor
s.sch003
As regards complaints relating to any matter reasonably connected with...
Regulated
- Put in place a formal NHS complaints procedureContractor
s.sch003
Provision of information
Regulated
- Report complaint numbers to NHS England as requiredContractor
s.sch003
Local resolution of agreement disputes
Regulated
- Resolve disputes co-operatively before formal proceedingsContractor
s.sch003
Mid-year reviews
Regulated
Other duties (1) — Crown / regulator
- NHS England must conduct mid-year reviews of dental activity if performance is below 30%Statutory regulator
s.sch003
Action NHS England can take following a mid-year review
Regulated
Other duties (1) — Crown / regulator
- NHS England must repay withheld monies if contractor meets targets or shortfall is ≤4%Statutory regulator
s.sch003
Friends and Family Test
Regulated
- Offer Friends and Family Test to all patients and report resultsContractor
s.sch003
Mandatory services
Regulated
- Provide mandatory dental services (urgent and routine) as per NHS agreementContractor
s.sch003
Variation of an agreement: activity under the agreement
Regulated
- Notify and cooperate if you need to change dental activity levelsContractor
s.sch003
Variation of an agreement: rebasing for persistent under performance
Regulated
Other duties (1) — Crown / regulator
- NHS England may reduce your dental activity contract for persistent underperformanceStatutory regulator
s.sch003
Course of treatment
Regulated
- Complete dental treatment courses within reasonable time and notify NHS England if unableContractor
s.sch003
Termination by NHS England: remedial notices and breach notices
Regulated
- Remedy breaches notified by NHS England within the notice periodContractor
s.sch003
Agreement sanctions
Regulated
Other duties (1) — Crown / regulator
- NHS England must notify contractor before imposing agreement sanctionsStatutory regulator
s.sch003
Evidence of exemption under the Act
Regulated
- Record evidence of dental treatment exemption claimsContractor
s.sch003
Clinical governance arrangements
Regulated
- Appoint a clinical governance lead and comply with NHS England's arrangementsContractor
s.sch003
Duty as to education and training
Regulated
- Cooperate with health authorities on education and trainingContractor
s.sch003
Quality assurance system
Regulated
- Set up a practice-based quality assurance systemContractor
s.sch003
Insurance: negligent performance
Regulated
- Maintain professional indemnity insurance for dental servicesContractor
s.sch003
Treatment plans
Regulated
- Provide a treatment plan to each patient and follow its requirementsContractor
s.sch003
Public liability insurance
Regulated
- Hold adequate public liability insuranceContractor
s.sch003
Gifts
Regulated
- Keep a register of gifts over £100 from patientsContractor
s.sch003
Compliance with legislation and guidance
Regulated
- Comply with all relevant legislation and have regard to NHS guidanceContractor
s.sch003
Signing of documents
Regulated
- Include signatory name and profession on clinical documents and formsContractor
s.sch003
Completion of courses of treatment
Regulated
- Indicate treatment completion and provide reasons for incomplete coursesContractor
77 other schedules
s.sch001
Provision of advanced mandatory services, domiciliary services and sedation services by the contractor
s.sch002
(1) Subject to paragraph 1A of this Schedule, where the...
s.sch002
(1) Where the contractor provides either or both of the...
s.sch002
(1) A reference to the sum specified for payment in...
s.sch002
Where the contractor provides a charge exempt course of treatment,...
s.sch002
Sub-band 2a treatments
s.sch002
Sub-band 2b treatments
s.sch002
Sub-band 2c treatments
s.sch002
(1) Where the contractor provides an orthodontic course of treatment...
s.sch002
Care to be provided under a complex care pathway
s.sch002
A reference to the sum specified for payment in Table...
s.sch002a
(1) Where a contractor holding a Blend A prototype agreement...
s.sch003
Supply of drugs
s.sch003
Dental Practitioners
s.sch003
Dental care professionals
s.sch003
Violent patients
s.sch003
Requests for information from Patients' Forums
s.sch003
Complex care pathway initial declaration
s.sch003
Complex care pathway interim declarations
s.sch003
Suspension of complex care pathways
s.sch003
Declaration of incomplete complex care pathway
s.sch003
Complex care pathway final declaration
s.sch003
Patients who refuse to pay NHS charges prior to the commencement of, or during, treatment
s.sch003
Notice provisions specific to an agreement with a dental corporation
s.sch003
Notice provisions specific to an agreement with a company limited by shares
s.sch003
Entry and inspection by members of Patients' Forums
s.sch003
Complaints procedure
s.sch003
Making of complaints
s.sch003
Period for making complaints
s.sch003
Irrevocable breakdown in relationship between contractor and patient
s.sch003
Further requirements for complaints procedures
s.sch003
Co-operation with investigations
s.sch003
Dispute resolution: non-NHS contracts
s.sch003
NHS dispute resolution procedure
s.sch003
Determination of dispute
s.sch003
Interpretation of Part 7
s.sch003
(1) Subject to paragraph 32(3), no amendment or variation shall...
s.sch003
Termination by agreement
s.sch003
Termination on the death of an individual
s.sch003
Termination by the contractor
s.sch003
Late payment notices
s.sch003
Termination by NHS England: general provisions
s.sch003
Termination by NHS England: notice
s.sch003
Termination by NHS England for the provision of untrue etc. information
s.sch003
Termination by NHS England on grounds of suitability etc.
s.sch003
Termination by NHS England: patient safety and material financial loss
s.sch003
Termination by NHS England: additional provisions specific to contracts with dental corporations, companies limited by shares and limited liability partnerships
s.sch003
Agreement sanctions and the NHS dispute resolution procedure
s.sch003
Termination and the NHS dispute resolution procedure
s.sch003
Third party rights
s.sch004
The name of the party or parties comprising the contractor....
s.sch004
The rights of a patient to express a preference of...
s.sch004
The services available under the agreement.
s.sch004
The normal surgery days and hours of the practice.
s.sch004
The arrangements for dental services for the hours and days...
s.sch004
If the services in paragraph 13 are not provided by...
s.sch004
The telephone number of NHS Direct and details of NHS...
s.sch004
How patients may make a complaint or comment on the...
s.sch004
The rights and responsibilities of the patient, including keeping appointments....
s.sch004
The action that may be taken where a patient is...
s.sch004
Details of who has access to patient information (including information...
s.sch004
In the case of an agreement with a dental corporation—...
s.sch004
The name, postal and website address and telephone number of...
s.sch004
The full name, postal, email and website address, and telephone...
s.sch004
In the case of an agreement with a company limited...
s.sch004
In the case of an agreement with a limited liability...
s.sch004
The full name of each person performing services under the...
s.sch004
In the case of each person performing dental services under...
s.sch004
Whether the contractor undertakes the teaching or training of persons...
s.sch004
The address of each of the practice premises.
s.sch004
The contractor's telephone and fax numbers and the address of...
s.sch004
Whether the practice premises have suitable access for disabled patients...
s.sch004
How to request services as a patient.
s.sch004
A patient leaflet shall include—
s.sch005
Paragraphs 3 and 5 of Schedule 3 shall apply as...
s.sch005
As if for paragraph 3, there were substituted the following—...
s.sch005
As if for paragraph 5, there were substituted the following—...
Duty extraction and severity labels are Guvnor’s analysis of the instrument, not the instrument itself. Always verify against the linked source text.