| Guvnor

Enforced by: Ofgem
Status: Amended (in force with amendments)
Penalty ceiling: Regulated

Does it bind you?

Business-side roles with duties under this instrument.

Distributor6 Licence Holder3 Trader2 Any Person1 Contractor1

Plus 12 duties on the regulator, Crown ministers and public bodies — folded into the section list below.

Other Acts binding the same actors

If a role above is yours, these are the other instruments that most often bind it.

Distributor — also bound by 182 other Acts

UK REACH Regulation (retained EU law) 44 duties

The Marketing of Fruit Plant and Propagating Material (England) Regulations 2017 28 duties

The Marketing of Fruit Plant and Propagating Material (Wales) Regulations 2017 26 duties

The Marketing of Fruit Plant and Propagating Material Regulations (Northern Ireland) 2017 25 duties

Electricity Safety, Quality and Continuity Regulations 2002 21 duties

Licence Holder — also bound by 225 other Acts

Petroleum (Current Model Clauses) Order 1999 318 duties

The Petroleum Licensing (Exploration and Production) (Seaward and Landward Areas) Regulations 2004 123 duties

Human Medicines Regulations 2012 83 duties

Space Industry Regulations 2021 68 duties

The Petroleum (Production) (Landward Areas) Regulations 1991 65 duties

Trader — also bound by 825 other Acts

Value Added Tax Regulations 1995 416 duties

Companies Act 2006 243 duties

The Large and Medium-sized Companies and Groups (Accounts and Reports) Regulations 2008 133 duties

Companies Act 1985 85 duties

Insolvency (England and Wales) Rules 2016 62 duties

Any Person — also bound by 2340 other Acts

Human Medicines Regulations 2012 184 duties

Merchant Shipping Act 1995 144 duties

Insolvency (England and Wales) Rules 2016 104 duties

Communications Act 2003 92 duties

Road Traffic Act 1988 92 duties

Contractor — also bound by 173 other Acts

The National Health Service (Personal Medical Services Agreements) Regulations 2015 141 duties

The National Health Service (General Medical Services Contracts) Regulations 2015 136 duties

Construction (Design and Management) Regulations 2015 114 duties

The National Health Service (General Medical Services Contracts) (Wales) Regulations 2023 94 duties

The National Health Service (General Medical Services Contracts) (Scotland) Regulations 2018 89 duties

What it requires

Sections creating concrete business duties or carrying penalties, grouped as the instrument is structured. Titles link to the source text — blue means you’re leaving for legislation.gov.uk.

Part 1

New regulatory arrangements

3 of 13 sections shown

s.003 Exercise of designated regulatory functions etc Regulated

Other duties (1) — Crown / regulator

Ofgem must ensure staff independence and impartialityStatutory regulator

s.004 Forward work programmes. Regulated

Other duties (1) — Crown / regulator

Ofgem must publish and consult on annual forward work programmesStatutory regulator

s.005 Laying of accounts before Scottish Parliament , Senedd Cymru or the Northern Ireland Assembly Regulated

Other duties (1) — Crown / regulator

Ofgem must submit certified accounts and reports to devolved administrationsStatutory regulator

10 other sections in this Part — procedural and definitional

s.001 Gas and Electricity Markets Authority.

s.002 Gas and Electricity Consumer Council.

s.003 Transfer to Authority ... of functions, property etc.

s.004 Information in relation to strategy and policy statement

s.005 Annual and other reports of Authority.

s.005 Duty of Authority to carry out impact assessment

s.005 Report on activities as designated regulatory authority

s.006 Publication of advice and information about consumer matters.

s.007 Co-operation between Authority and Council.

s.008 Payments by licence holders relating to new arrangements.

Part 2

Objectives of regulation of gas and electricity

0 of 8 sections shown

8 other sections in this Part — procedural and definitional

s.009 Objectives and duties under 1986 Act.

s.010 Guidance on social and environmental matters in relation to gas.

s.011 Health and safety in relation to gas.

s.012 Exceptions from the general duties under 1986 Act.

s.013 Objectives and duties under 1989 Act.

s.014 Guidance on social and environmental matters in relation to electricity.

s.015 Health and safety in relation to electricity.

s.016 Exceptions from the general duties under 1989 Act.

Part 3

Functions of the Council

1 of 11 sections shown

s.020 Provision of information to consumers. Regulated

Other duties (1) — Crown / regulator

The Council must publish performance and complaint stats for energy companiesStatutory regulator

10 other sections in this Part — procedural and definitional

s.017 Preliminary.

s.018 Acquisition and review of information.

s.019 Provision of advice and information to public authorities and other persons.

s.021 Power to publish advice and information about consumer matters.

s.022 Complaints.

s.023 Investigations.

s.024 Provision of information to Council.

s.025 Publication of notice of reasons.

s.026 Provision of information by Council to Authority.

s.027 Sections 24 to 26: supplementary.

Part 4

Amendment of the Electricity Act 1989

7 of 46 sections shown

s.035 Modification of standard conditions of licences. Regulated

Other duties (1) — Crown / regulator

Ofgem must follow formal procedures to modify energy licence conditionsStatutory regulator

s.041 Transfer of electricity licences. Regulated

Obtain Ofgem consent before transferring an electricity licenceLicence Holder

s.050 General duties of electricity distributors. Regulated

Maintain an efficient network and facilitate energy competitionDistributor

s.054 Standards of performance in individual cases. Regulated

Meet electricity performance standards and pay compensation if you fall shortTrader

s.055 Overall standards of performance. Regulated

Other duties (1) — Crown / regulator

Ofgem must set and publish overall performance standards for energy distributorsStatutory regulator

s.056 Standards of performance: procedures. Regulated

Other duties (1) — Crown / regulator

Ofgem must consult and publish proposals before setting performance standardsStatutory regulator

s.063 Orders under section 32: supplementary. Regulated

Provide information to Ofgem regarding renewable energy obligationsDistributor

39 other sections in this Part — procedural and definitional

s.028 Prohibition on unlicensed distribution of electricity.

s.029 Exemptions from electricity licensing.

s.030 Licences authorising supply etc. of electricity.

s.031 Enactments referring to public electricity suppliers.

s.032 Electricity licence conditions.

s.033 Standard conditions of electricity licences.

s.034 Modification of conditions of particular licence.

s.036 Electricity licence modification references.

s.037 Reports on modification references.

s.038 Modification following report.

s.039 Competition Commission’s power to veto modifications.

s.040 Modification by order under other enactments.

s.042 Reasons for decisions under 1989 Act.

s.043 Altering activities requiring electricity licence.

s.044 Duty to connect on request.

s.045 Abolition of tariffs.

s.046 Power to recover expenditure.

s.047 Power to require security.

s.048 Additional terms of connection.

s.049 Special agreements with respect to connection.

s.051 The electricity code.

s.052 Amendment of Schedule 7 to 1989 Act.

s.053 Powers of electricity licence holders.

s.057 Information with respect to levels of performance.

s.058 Information to be given to customers.

s.059 Financial penalties.

s.060 Licence enforcement.

s.061 Links between directors’ remuneration and electricity service standards.

s.062 Obligation in connection with electricity from renewable sources.

s.064 Green certificates.

s.065 Alternative way of discharging renewables obligation: payments.

s.066 Abolition of fossil fuel levy.

s.067 Supplementary.

s.068 Modification of licences: electricity trading arrangements.

s.069 Help for disadvantaged groups of electricity customers.

s.070 Energy efficiency requirements for electricity distributors and suppliers.

s.071 General duties of transmission licence holders in Scotland.

s.072 Uniform prices etc. in certain areas of Scotland.

s.073 Maximum prices for reselling electricity.

Part 5

Amendment of the Gas Act 1986

4 of 29 sections shown

s.085 Transfer of gas licences. Regulated

Obtain Ofgem consent before transferring a gas licenceLicence Holder

s.091 Overall standards of performance. Regulated

Conduct gas transportation business to meet performance standardsAny Person

s.092 Standards of performance: procedures. Regulated

Other duties (1) — Crown / regulator

Ofgem must follow specific procedures before setting performance standardsStatutory regulator

s.101 Standards of gas quality. Regulated

Maintain gas quality and pressure standardsContractor

25 other sections in this Part — procedural and definitional

s.074 Gas licence conditions.

s.075 Exceptions from section 5 of 1986 Act.

s.076 Gas transporters.

s.077 Restriction on use of certain pipe-lines for providing a supply of gas.

s.078 Construction of pipe-lines by gas transporters.

s.079 Duty to facilitate competition.

s.080 Gas transporters’ duty to make a connection.

s.081 Standard conditions of gas licences.

s.082 Modification of standard conditions of gas licences.

s.083 Modification following Competition Commission report.

s.084 The gas code.

s.086 Exemptions from gas licensing.

s.087 Reasons for decisions under 1986 Act.

s.088 Altering activities requiring gas licence.

s.089 Repeal of section 10(2) to (5) of Gas Act 1995.

s.090 Standards of performance in individual cases.

s.093 Information with respect to levels of performance.

s.094 Information to be given to customers.

s.095 Financial penalties.

s.096 Licence enforcement.

s.097 Links between directors’ remuneration and gas service standards.

s.098 Help for disadvantaged groups of gas customers.

s.099 Energy efficiency requirements for gas transporters and suppliers.

s.100 Exercise of powers to make regulations.

s.102 Maximum prices for reselling gas.

Part 6

Miscellaneous and Supplementary

7 of 11 sections shown

s.103 Overall carbon emissions reduction targets.

amended 20 times (opens in a new tab)

s.103 Overall home-heating cost reduction targets

amended 20 times

s.103 Power of Secretary of State and the Scottish Ministers to require information: carbon emissions reduction targets and home-heating cost reduction targets Regulated

Provide energy and carbon information upon formal noticeDistributor

amended 20 times

s.104 Specialist members of the Competition Commission.

amended 10 times (opens in a new tab)

s.105 General restrictions on disclosure of information.

amended 117 times (opens in a new tab)

s.105 Restrictions on disclosure in respect of cross-border exchanges of information

amended 117 times

s.106 Interpretation.

amended 16 times (opens in a new tab)

4 other sections in this Part — procedural and definitional

s.107 Financial provisions.

s.108 Amendments, transitional provisions and repeals.

s.109 Power to make transitional provision etc.

s.110 Short title, commencement and extent.

Schedules

9 of 132 shown

s.004 Schedule to be substituted for Schedule 6 to the 1989 Act Regulated

Do not charge disabled customers for meter adaptationsDistributor

s.sch001 A person holding office as chairman or other member must... Regulated

Other duties (1) — Crown / regulator

Ofgem members must remain impartial and independentStatutory regulator

s.sch001 (1) An appointment of a person to hold office as... Regulated

Other duties (1) — Crown / regulator

Secretary of State must appoint Authority chairman/members for fixed terms with continuityCrown / Minister / Government department

s.sch007 Transitional provisions and savings Regulated

Separate your electricity supply and distribution licencesTrader

s.sch007 (1) The Secretary of State shall as soon as practicable... Regulated

Other duties (1) — Crown / regulator

Secretary of State must make a scheme for existing combined generation/supply licencesCrown / Minister / Government department

s.sch007 (1) It shall be the duty of each holder of... Regulated

Provide information and assistance to the Secretary of StateLicence Holder

s.sch007 (1) This paragraph applies where immediately before the commencement date... Regulated

Make a scheme for deemed contract terms for tariff customersDistributor

s.sch007 (1) After the abolition of the offices of Director General... Regulated

Other duties (1) — Crown / regulator

Authority must produce outstanding annual reports after abolitionStatutory regulator

s.sch007 (1) A transfer scheme shall not take effect unless it... Regulated

Provide information and assistance to the Secretary of State on transfer schemesDistributor

123 other schedules

s.005 Electricity metering

s.sch001 The Gas and Electricity Markets Authority

s.sch001 (1) The Authority shall consist of a chairman, and no...

s.sch001 The Statutory Instruments Act 1946 shall apply to any power...

s.sch001 (1) The Authority has power to do anything which is...

s.sch001 (1) Subject to this Schedule, the chairman and other members...

s.sch001 (1) The Authority shall pay to the chairman and other...

s.sch001 The Authority may, with the approval of the Minister for...

s.sch001 (1) The Authority may establish committees and any committee of...

s.sch001 (1) The Authority may regulate its own procedure (including quorum)....

s.sch001 (1) The application of the seal of the Authority to...

s.sch001 (1) Anything authorised or required to be done by the...

s.sch002 The Gas and Electricity Consumer Council

s.sch002 (1) The Council shall consist of a chairman and such...

s.sch002 The Council may establish committees (in addition to the regional...

s.sch002 (1) The Council shall not establish or abolish a regional...

s.sch002 (1) A regional or other committee of the Council shall...

s.sch002 The Council may pay to the chairman and other members...

s.sch002 (1) If the Secretary of State so determines in the...

s.sch002 Anything authorised or required to be done by the Council...

s.sch002 The validity of anything done by the Council is not...

s.sch002 (1) The Council shall have power to do anything which...

s.sch002 (1) A person holding office as chairman or other member...

s.sch002 The Council shall pay to the chairman and other members...

s.sch002 (1) If the Secretary of State so determines in the...

s.sch002 (1) The Council shall, with the approval of the Secretary...

s.sch002 (1) As soon as practicable after the end of each...

s.sch002 It shall be the duty of the Council to comply...

s.sch002 (1) The Council shall prepare, in respect of each financial...

s.sch002 The Secretary of State shall pay to the Council such...

s.sch003 Further provision about transfers of functions, property etc.

s.sch003 In this Schedule— “transfer” means— a transfer of functions under...

s.sch003 (1) The property, rights and liabilities which may be transferred...

s.sch003 A transfer scheme may define the property, rights and liabilities...

s.sch003 A transfer scheme may include such supplementary, incidental, transitional and...

s.sch003 (1) If, after the day appointed by a transfer scheme,...

s.sch003 (1) Anything done by the transferor for the purpose of...

s.sch003 There may be continued by or in relation to the...

s.sch003 The transferee shall be substituted for the transferor in any...

s.sch003 (1) Where a person employed in the civil service of...

s.sch005 Schedule 7 to the 1989 Act (use etc. of electricity...

s.sch005 (1) For the expression “electricity supplier” in each place it...

s.sch005 (1) Paragraph 1 (consumption to be ascertained by appropriate meter)...

s.sch005 In paragraph 3 (offences relating to use of meter), after...

s.sch005 In paragraph 5(3) (certification without examination or testing of certain...

s.sch005 In paragraph 6 (apparatus for testing etc. meters)—

s.sch005 In paragraph 10 (meters to be kept in proper order)—...

s.sch005 In paragraph 12 (pre-payment meters) for sub-paragraph (2) there is...

s.sch006 Minor and consequential amendments

s.sch006 The Gas Act 1986 is amended as follows.

s.sch006 In section 27A(1) (determination of certain disputes) for “domestic customer”...

s.sch006 In section 28(5)(a) (circumstances in which the Authority may not...

s.sch006 In section 28 (orders for securing compliance with certain provisions),...

s.sch006 In section 33A (standards of performance in individual cases)—

s.sch006 In section 33C (information with respect to levels of performance),...

s.sch006 Section 33E (procedures for dealing with complaints) shall cease to...

s.sch006 In section 36(2) (keeping of register), in paragraph (c)—

s.sch006 In section 38 (power to require information etc.)—

s.sch006 In section 46(3), for “his authorised area” there is substituted...

s.sch006 In section 48(1) (interpretation of Part I)—

s.sch006 (1) In the following provisions, for “public gas transporter”, in...

s.sch006 In section 62, after subsection (2A) there is inserted—

s.sch006 In section 64(2) (orders) after “section” there is inserted “...

s.sch006 In section 66 (interpretation)— (a) after the definition of “the...

s.sch006 In Schedule 2B (the gas code), in paragraph 8—

s.sch006 The Electricity Act 1989 is amended as follows.

s.sch006 In section 12(7) (matters to which the Competition Commission is...

s.sch006 (1) Section 23 (determination of disputes) is amended as follows....

s.sch006 In section 25(5)(a) (circumstances in which the Authority may not...

s.sch006 In section 25 (orders for securing compliance with certain provisions),...

s.sch006 (1) Section 28 (power to require information etc.) is amended...

s.sch006 In section 5 (prohibition on unlicensed activities), in subsection (1)(a)...

s.sch006 (1) Section 29 (regulations relating to supply and safety of...

s.sch006 (1) Section 30 (electrical inspectors) is amended as follows.

s.sch006 In section 39 (standards of performance in individual cases)—

s.sch006 In section 40 (overall standards of performance)—

s.sch006 In section 42 (information with respect to levels of performance)—...

s.sch006 Section 42B (procedures for dealing with complaints) shall cease to...

s.sch006 (1) Section 44A (billing disputes) is amended as follows.

s.sch006 In section 59 (making of false statements etc.) in subsection...

s.sch006 (1) Section 64(1) (interpretation of Part I) is amended as...

s.sch006 In section 106(2) (regulations and orders), in paragraph (b), after...

s.sch006 In section 7 (licensing of public gas transporters), in subsections...

s.sch006 In section 111(1) (interpretation)— (a) after the definition of “Area...

s.sch006 (1) The Rights of Entry (Gas and Electricity Boards) Act...

s.sch006 Minor and consequential amendments

s.sch006 In Schedule 2 to the Parliamentary Commissioner Act 1967 (departments...

s.sch006 (1) In Schedule 1 to the Superannuation Act 1972, in...

s.sch006 In Part II of Schedule 1 to the House of...

s.sch006 (1) The Insolvency Act 1986 is amended as follows.

s.sch006 In section 7B (general provisions about licences), subsection (4)(d) (which...

s.sch006 In section 7B(9)— (a) in paragraph (b)—

s.sch006 In section 15A (billing disputes)— (a) for “domestic customer” (in...

s.sch006 (1) Section 24 (modification references to Competition Commission) is amended...

s.sch006 Minor and consequential amendments

s.sch007 (1) This paragraph applies to any holder of an existing...

s.sch007 (1) This paragraph applies where any transfer effected by paragraph...

s.sch007 In this Part of this Schedule— “effective date” has the...

s.sch007 (1) For the purposes of this Part of this Schedule...

s.sch007 (1) This paragraph applies to any holder of an existing...

s.sch007 (1) The Secretary of State shall as soon as practicable...

s.sch007 (1) Subject to sub-paragraph (2), a scheme under paragraph 13,...

s.sch007 (1) The Secretary of State may, before the day on...

s.sch007 (1) Before such date as the Secretary of State may...

s.sch007 (1) On the day on which a scheme under this...

s.sch007 The Secretary of State shall not exercise any function conferred...

s.sch007 Other transitional provisions and savings

s.sch007 (1) In this paragraph “the body” means the Authority .......

s.sch007 The Authority’s first forward work programme required by section 4(1)...

s.sch007 Other transitional provisions and savings

s.sch007 (1) If the supplier is a supplier to whom paragraph...

s.sch007 Other transitional provisions and savings

s.sch007 The Secretary of State may, on the application of a...

s.sch007 (1) Subject to the provisions of paragraph 7, on the...

s.sch007 (1) The provisions of Schedule 10 to the 1989 Act...

s.sch007 Any shares issued to the supplier or to an associate...

s.sch007 (1) This paragraph has effect for the purposes of any...

s.sch008 Repeals

Help complying

Guvnor’s practical routes through this instrument.

Gas supply and shipper licensing

How to obtain a gas supply, shipper, transporter, or interconnector licence from Ofgem. Covers licence types, exemptions, application process, fees, standard conditions, …

3 more guides that reference this instrument

Electricity Supply Licence Gas network and gas safety rules Run an electricity network business

Connected legislation

Instruments made under this Act. They carry the detail the Act delegates.

The Electricity and Gas (Standards of Performance) (Suppliers) (Amendment) (No. 2) Regulations 2024 SI 2024/1166

The Electricity and Gas (Standards of Performance) (Suppliers) (Amendment) Regulations 2019 SI 2019/218

The Electricity and Gas (Standards of Performance) (Suppliers) (Amendment) Regulations 2020 SI 2020/116

The Electricity and Gas (Standards of Performance) (Suppliers) (Amendment) Regulations 2024 SI 2024/108

The Electricity (Standards of Performance) (Amendment) Regulations 2010 SI 2010/2131

The Electricity (Standards of Performance) (Amendment) Regulations 2023 SI 2023/887

The Electricity (Standards of Performance) (Amendment) Regulations 2024 SI 2024/984

The Gas and Electricity (Consumer Complaints Handling Standards) (Amendment) Regulations 2017 SI 2017/428

The Gas (Standards of Performance) (Amendment) Regulations 2021 SI 2021/257

Duty extraction and severity labels are Guvnor’s analysis of the instrument, not the instrument itself. Always verify against the linked source text.

Utilities Act 2000

Does it bind you?

Other Acts binding the same actors

What it requires

New regulatory arrangements

Objectives of regulation of gas and electricity

Functions of the Council

Amendment of the Electricity Act 1989

Amendment of the Gas Act 1986

Miscellaneous and Supplementary

Schedules

Help complying

Gas supply and shipper licensing

Connected legislation