uri:annex/i/division/3
- Pay for passenger transfer when offering an alternative port
Retained EU Law
2010
United Kingdom
Regulation (EU) No 1177/2010 of the European Parliament and of the Council of 24 November 2010 concerning the rights of passengers when travelling by sea and inland waterway and amending Regulation (EC) No 2006/2004 (Text with EEA relevance)
At a glance
What's here
9 compliance obligations
What this Act requires
Sections that create concrete duties on businesses or carry penalties. Procedural and definitional sections are folded into the “Browse other sections” expander at the bottom of each group. Click any section title to read the source text on legislation.gov.uk.
uri:annex/iii/division/6
- Provide seat or cabin next to disabled passenger for accompanying person
Tickets and non-discriminatory contract conditions
- Issue tickets to passengers and offer non-discriminatory contract conditions
Exceptions and special conditions
- Notify disabled passengers of refusal reasons and offer alternatives
Accessibility and information
- Publish and apply non-discriminatory access for disabled passengers
Quality standards for assistance
- Set and publish quality standards for assisting disabled passengers
Information in the event of cancelled or delayed departures
- Inform passengers of cancellations, delays and alternative connections
Assistance in the event of cancelled or delayed departures
- Provide food, accommodation and help to passengers when departures are cancelled or delayed
Re-routing and reimbursement in the event of cancelled or delayed departures
- Offer re-routing or reimbursement when ferry/delayed over 90 minutes
Browse 27 other sections — procedural / definitional / commencement
uri:annex/i/division/1
uri:annex/iii/division/2
uri:annex/iii/division/4
Subject matter
Scope
Definitions
Other performing parties
Exclusion of waiver
Right to transport
Right to assistance in ports and on board ships
Conditions under which assistance is provided
Reception of notifications and designation of meeting points
Training and instructions
Compensation in respect of mobility equipment or other specific equipment
Compensation of the ticket price in the event of delay in arrival
Exemptions
Further claims
Right to travel information
Information on passenger rights
Complaints
Enforcement bodies
Report on enforcement
Cooperation between enforcement bodies
Penalties
Report
Amendment to Regulation (EC) No 2006/2004
Entry into force
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