Retained EU Law SI 2010/1177 United Kingdom

Regulation (EU) No 1177/2010 of the European Parliament and of the Council of 24 November 2010 concerning the rights of passengers when travelling by sea and inland waterway and amending Regulation (EC) No 2006/2004 (Text with EEA relevance)

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Status
In Force
Penalty ceiling
Regulated

Does it bind you?

Business-side roles with duties under this instrument.

Operator9

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Operator — also bound by 746 other Acts

What it requires

Regulations creating concrete business duties or carrying penalties, grouped as the instrument is structured. Titles link to the source text — blue means you’re leaving for legislation.gov.uk.

uri:annex/i/division/3 uri:annex/i/division/3 Regulated
  • Pay for passenger transfer when offering an alternative portOperator
uri:annex/iii/division/6 uri:annex/iii/division/6 Regulated
  • Provide seat or cabin next to disabled passenger for accompanying personOperator
s.art004 Tickets and non-discriminatory contract conditions Regulated
  • Issue tickets to passengers and offer non-discriminatory contract conditionsOperator
s.art008 Exceptions and special conditions Regulated
  • Notify disabled passengers of refusal reasons and offer alternativesOperator
s.art009 Accessibility and information Regulated
  • Publish and apply non-discriminatory access for disabled passengersOperator
s.art013 Quality standards for assistance Regulated
  • Set and publish quality standards for assisting disabled passengersOperator
s.art016 Information in the event of cancelled or delayed departures Regulated
  • Inform passengers of cancellations, delays and alternative connectionsOperator
s.art017 Assistance in the event of cancelled or delayed departures Regulated
  • Provide food, accommodation and help to passengers when departures are cancelled or delayedOperator
s.art018 Re-routing and reimbursement in the event of cancelled or delayed departures Regulated
  • Offer re-routing or reimbursement when ferry/delayed over 90 minutesOperator
27 other provisions — procedural and definitional
uri:annex/i/division/1 uri:annex/i/division/1
uri:annex/iii/division/2 uri:annex/iii/division/2
uri:annex/iii/division/4 uri:annex/iii/division/4
s.art001 Subject matter
s.art002 Scope
s.art003 Definitions
s.art005 Other performing parties
s.art006 Exclusion of waiver
s.art007 Right to transport
s.art010 Right to assistance in ports and on board ships
s.art011 Conditions under which assistance is provided
s.art012 Reception of notifications and designation of meeting points
s.art014 Training and instructions
s.art015 Compensation in respect of mobility equipment or other specific equipment
s.art019 Compensation of the ticket price in the event of delay in arrival
s.art020 Exemptions
s.art021 Further claims
s.art022 Right to travel information
s.art023 Information on passenger rights
s.art024 Complaints
s.art025 Enforcement bodies
s.art026 Report on enforcement
s.art027 Cooperation between enforcement bodies
s.art028 Penalties
s.art029 Report
s.art030 Amendment to Regulation (EC) No 2006/2004
s.art031 Entry into force

Duty extraction and severity labels are Guvnor’s analysis of the instrument, not the instrument itself. Always verify against the linked source text.