Step 4 of 6

If you believe your rating does not reflect your current standards, you have two options. You can appeal within 21 days if you think the rating was unfair, or you can request a re-inspection after you have made improvements. These are separate processes with different timescales. Understanding which route applies to your situation avoids wasted time and cost.

Food hygiene rating appeal and re-rating in Wales

How to appeal a rating you disagree with, how to request a re-inspection after improvements, and the timescales involved.

Read the guide →