Journey Step 6 of 6

Step 6: Prepare for CIW inspection

Step 6 of 6

CIW will inspect your service after registration and then on a regular cycle. Inspections are outcome-focused: inspectors assess whether people using your service are achieving well-being outcomes, not simply whether you have the right paperwork. However, good documentation supports your case. Knowing what inspectors look for helps you build inspection readiness into your daily operations from day one.

Preparing for CIW inspection

What CIW inspectors assess, how inspections work in practice, common findings, and how to build an evidence portfolio that demonstrates good outcomes.

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