Step-by-step business journeys

Follow our guided journeys to help you through major business milestones and changes.

Journeys for technology & digital

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Comply with the Online Safety Act from scratch

A complete learning path for platform operators new to the Online Safety Act 2023. Covers understanding the Act, determining scope and platform category, conducting risk assessments, protecting children, implementing content moderation, writing compliant terms of service, setting up complaints procedures, implementing age assurance, and registering with Ofcom.

Set up a publishing business

A step-by-step path for setting up a publishing business of any kind — a book imprint, a magazine or newspaper, a directory, or a software or video-game studio. Work out which rules apply to what you publish, put the duties every publisher shares in place, follow the rules for your kind of publishing, then confirm everything with the compliance checklist.

Set up an information service business

A step-by-step path for setting up an information service business — a data-processing or hosting provider, a cloud service, a web portal, a news agency or a media-monitoring service. Work out which rules apply to what you operate, put the duties every information service shares in place — led by data protection, the defining regime — then follow the rules for your kind of service, and confirm everything with the compliance checklist.

Set up a telecommunications business

Follow this path to meet every regulatory obligation for your telecommunications business — from workplace health and safety through to Ofcom notification, spectrum licensing, security duties, lawful intercept and PECR.

Online Safety Act compliance quick check

Rapid compliance self-assessment for experienced operators: confirm scope, verify risk assessments, check content moderation, terms of service, complaints, age assurance, and Ofcom registration status.

Respond to an Ofcom investigation

What to do when Ofcom takes enforcement action against your online service under the Online Safety Act 2023. Covers identifying the type of action, evidence preservation, senior manager criminal liability, responding to notices, penalty mitigation, and seeking legal advice.

Set up an IT and programming business

Learning path for new IT, programming and consultancy businesses. Work out which rules apply, set up a safe business with your health and safety, fire safety, insurance, equality, data protection and NIS duties in place, and verify everything with a compliance checklist.