Compliance & Legal

Which water supply rules apply to you

If you collect, treat or supply water you must meet workplace safety duties, hold an appointment or licence as a water undertaker, comply with drinking water quality standards and hold the environmental permits your operations need. Use this page to find which guides apply to your business.

Energy & Utilities EnglandWales

Your guides

The rules that apply to a water supply business fall into two areas. Work through both.

  1. 1. Set up and run a safe water supply operation

    Workplace health and safety, fire safety, employers' liability insurance, equality and data protection duties that apply to every water supply business.

  2. 2. Meet your water industry regulatory duties

    Appointment or licensing as a water undertaker, drinking water quality standards, water fittings regulations, reservoir safety, abstraction licensing and environmental permits for discharges.

  3. 3. Water supply: compliance checklist

    Confirm your business meets all its obligations in one place.

Official guidance