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PAYE tax codes tell you how much tax-free income an employee can have before you deduct tax. Understanding tax codes helps you process payroll correctly and answer employee queries.

Receiving tax codes from HMRC

HMRC sends tax code notifications in several ways:

  • Form P9: Coding notice sent to you for existing employees
  • P45: Shows tax code from previous employer
  • Starter checklist: You determine code based on employees answers
  • Electronic notifications: Through your payroll software (if enabled)

Common employee questions

"Why has my tax code changed?"

  • HMRC adjustments for under/overpaid tax
  • Company car or benefits added/removed
  • Marriage Allowance claimed or cancelled
  • Second job started or stopped
  • State Pension started

"I think my tax code is wrong"

Direct the employee to check their Personal Tax Account on GOV.UK or call HMRC directly. You cannot change tax codes without HMRC authorisation.