UK-wide

If your business will carry on a regulated activity in the United Kingdom, you cannot simply trade. The general prohibition in section 19 of the Financial Services and Markets Act 2000 (FSMA) means a firm must either be authorised by the Financial Conduct Authority (FCA), be exempt, or stay outside the regulated perimeter. Breaching section 19 is a criminal offence under section 23, carrying up to two years' imprisonment and an unlimited fine, and contracts entered into in breach are generally unenforceable against the customer.

Three routes bring a firm inside the perimeter lawfully:

  • Direct authorisation by the FCA in your own name.
  • Appointed representative (AR) status under section 39 FSMA, where an authorised principal takes regulatory responsibility for your conduct.
  • Joining a network, which is a commercial form of the AR route in which a specialist principal aggregates many ARs and provides compliance, technology and professional indemnity cover.

The decision is strategic, not administrative. It shapes who carries liability for your advice, how quickly you can launch, what activities you can offer, and how easily you can grow or sell the business later.

What the appointed representative route actually is

Section 39 FSMA exempts an AR from the general prohibition for activities carried on under a written contract with an authorised principal who has accepted responsibility for those activities. The Financial Services and Markets Act 2000 (Appointed Representatives) Regulations 2001 (SI 2001/1217) prescribe the activities the AR route can cover and the conditions the principal-AR contract must meet.

The AR's regulated activities are treated, in law, as if the principal were carrying them on. Customers contract with the AR but their regulatory protections sit with the principal. The principal must have permission for every regulated activity its AR performs, must oversee that AR's conduct on a continuous basis, and is liable to the FCA and to customers for breaches.

What the AR route can reach

  • Investment advice and arranging deals in investments.
  • Insurance distribution (selling and advising on general and protection insurance).
  • Mortgage broking and arranging.
  • Consumer credit broking, debt counselling and certain other limited-permission credit activities — most commonly accessed via a network principal.

What the AR route cannot reach

  • Accepting deposits (banking) — direct authorisation only, and PRA dual-regulation applies.
  • Effecting or carrying out contracts of insurance as an underwriter — direct authorisation only.
  • Managing investments on a discretionary basis for retail clients beyond narrowly defined limits.
  • Operating an electronic money or payment institution — separate authorisation regimes apply under the EMRs and PSRs.

If your proposition includes any of these, direct authorisation is your only lawful route. Misjudging this scope is not a paperwork error: a firm trading outside what its principal's permissions and SI 2001/1217 actually permit breaches s.19 FSMA, with the criminal consequences of s.23 attaching to the AR's directors and officers.

Three routes compared

Headline trade-offs across the routes most small firms consider.

Dimension Direct authorisation AR of a single principal AR within a network
Time to market 9-12 months from a complete application 4-12 weeks once a principal accepts you and runs due diligence 4-8 weeks; networks have standing onboarding processes
Activities reachable Anything the FCA grants permission for, including deposit-taking and underwriting Only activities within SI 2001/1217 and matching the principal's permissions Same as single-principal, narrowed to the network's permission scope
Regulatory liability Sits with the firm; senior managers personally accountable under SM&CR Principal is liable to FCA and customers for AR conduct; AR liable to principal under contract Network principal carries FCA liability; AR contractually liable to the network
Annual cost (indicative) FCA fees, capital adequacy, compliance staff, audit — typically £40k+ for a small firm Principal charges a monitoring fee or revenue share, often 10-25% of regulated income Network fees of 15-30% of regulated income, including PI cover, tech and supervision
Control over proposition Full — set your own product range, panel and processes Constrained by principal's approved product list and procedures Most constrained — network defines panels, advice processes and tech stack
Financial promotion sign-off Self-approved within firm's permissions; s.21 gateway since 2024 if approving for unauthorised parties Principal must approve all AR financial promotions in advance Network compliance team approves all promotions before issue
Exit and sale Firm has its own permission — saleable as a regulated business Permission is the principal's; departure means re-papering clients with a new principal or your own authorisation Same constraint, plus network contracts often include restrictive covenants and client-ownership clauses

Liability: what the principal is signing up for

Under s.39(3) FSMA the principal is responsible, to the same extent as if it had expressly permitted the conduct, for anything done or omitted by the AR in carrying on the business for which the principal has accepted responsibility. That responsibility runs to:

  • FCA enforcement action, including fines, public censure and permission variation.
  • Financial Ombudsman Service awards on customer complaints about the AR.
  • Financial Services Compensation Scheme contributions where AR misconduct causes losses.
  • Civil claims under s.138D FSMA for breaches of FCA rules causing loss to private persons.

Principals routinely pass these costs back to ARs through indemnity clauses, retained reserves and clawback. Read the principal agreement before signing: an AR can find itself contractually liable for a complaint years after leaving the network.

Trading outside the activities your principal has accepted responsibility for, or outside the scope of SI 2001/1217, breaches s.19 FSMA. Section 23 makes that a criminal offence with up to two years' imprisonment and an unlimited fine. "We thought the principal had it covered" is not a defence: every AR director should be able to point to the specific permission and contractual scope covering each line of business.

How FCA oversight of ARs changed after 2022

Following the FCA's December 2022 policy statement (PS22/11) on improving the AR regime, principals must now:

  • Carry out enhanced due diligence before appointing an AR, including fitness, financial soundness and business model review.
  • Review each AR at least annually, with a self-assessment, board-approved report and evidence of effective oversight.
  • Notify the FCA within 30 days of appointing or terminating an AR, with detailed information through the Connect system.
  • Submit an annual data return on each AR's regulated revenue, complaints and customer numbers.
  • Approve all financial promotions issued by the AR before they are communicated.

The practical effect is that principals have become much more selective. They now reject business models they would once have accepted, charge higher monitoring fees, and terminate ARs whose data return performance looks risky. A firm choosing the AR route in 2026 should expect a meaningful onboarding process and ongoing scrutiny that resembles a junior version of the FCA's own supervision.

How to choose

Direct authorisation usually fits where the firm: needs activities outside SI 2001/1217; wants full control of its proposition; has the capital, governance and senior staff to absorb FCA scrutiny; or plans an exit that depends on holding its own permission.

An AR arrangement with a single principal often fits an established adviser or broker with an existing book and a long-term relationship with one provider, where speed to market and reduced compliance overhead outweigh the loss of independence.

A network typically fits new entrants, sole traders and very small firms in mortgage, protection or general insurance broking who need ready-made compliance, technology and professional indemnity cover and accept a tighter operating model in exchange.

Plan the route in tandem with your business model: switching later is expensive, slow, and usually requires re-papering every client.

Related obligations

Whichever route you take, the same conduct rules attach to your customer-facing activity: the FCA Handbook (PRIN, COBS or ICOBS, CASS where applicable), Consumer Duty, SM&CR or the Conduct Rules for ARs, and the financial promotions regime under s.21 FSMA. Choosing AR status reduces the regulatory perimeter work but does not lighten the conduct standards your customers experience.