These requirements apply to all business activities in this division.
compliance
Great_Britain
Ongoing
Health and Safety at Work etc. Act 1974 — general duties
Enforced by:
HSE
Health and Safety at Work etc. Act 1974
General duty to protect employees and others affected by the business — office and shopfront premises, and the safety of customers on operator-run trips and excursions.
insurance
Great_Britain
Annual
Employers' Liability (Compulsory Insurance) Act 1969
Enforced by:
HSE
Employers' Liability (Compulsory Insurance) Act 1969
Required for any business employing at least one person.
registration
Uk
Annual
UK GDPR + Data Protection Act 2018
Enforced by:
ICO
Data Protection Act 2018; UK GDPR (retained EU law)
Travel businesses process extensive personal data — passenger names, passport and visa details, payment data, health/accessibility needs and special-category data. ICO data protection fee payable unless specifically exempt.
compliance
Great_Britain
Ongoing
Equality Act 2010 — protected characteristics
Enforced by:
EHRC
Equality Act 2010
No discrimination, harassment or victimisation in employment or in the provision of travel and reservation services to the public; reasonable adjustments for disabled customers.
compliance
Uk
Ongoing
Consumer protection — unfair trading and consumer rights
Enforced by:
TRADING_STANDARDS
Digital Markets, Competition and Consumers Act 2024; Consumer Rights Act 2015
All travel and reservation businesses are consumer-facing traders: no misleading actions or omissions about prices, itineraries or insolvency protection, and services supplied with reasonable care and skill. Enforced by Trading Standards and the CMA. (The Digital Markets, Competition and Consumers Act 2024 is progressively replacing the CPUT 2008 unfair-practices regime — monitor for commencement.)