What ORR does
Independent safety and economic regulator for Britain's railways. Regulates health and safety for the mainline rail network, London Underground, light rail, trams, and heritage railways. Also monitors National Highways' performance and efficiency. Competition authority for railways and enforces consumer protection law for rail passengers.
Key functions: rail safety regulation, track access, passenger rights. Role changing with Railways Bill 2025 and Great British Railways creation.
Contact ORR
- contact.cct@orr.gov.uk
- Phone
- 020 7282 2000
Official guidance from ORR
Curated guidance documents to help you understand your obligations.
Access for freight operators | Office of Rail and Road (opens in a new tab)
Detailed Guidance
Compliance with ROGS | Office of Rail and Road (opens in a new tab)
Detailed Guidance
Depot access | Office of Rail and Road (opens in a new tab)
Detailed Guidance
Duty of cooperation/dispute resolution | Office of Rail and Road (opens in a new tab)
Detailed Guidance
European derived railway safety legislation | Office of Rail and Road (opens in a new tab)
Detailed Guidance
Guidance on our approach to regulating track access | Office of Rail and Road (opens in a new tab)
Detailed Guidance
Interoperability: common framework for new vehicles and infrastructure | Office of Rail and Road (opens in a new tab)
Detailed Guidance
Investing in the rail network: Licensing | Office of Rail and Road (opens in a new tab)
Detailed Guidance
View all 244 guidance documents (opens in a new tab)
Legal framework
Legislation that ORR directly enforces.
Primary legislation
Secondary legislation
… and 29 more statutory instruments.
Related legislation
Legislation connected to ORR’s remit but not directly enforced — establishing Acts, amendments, referenced legislation, and context.
Administered / monitored
Referenced in enforcement
Other publications
1 additional document from ORR.
Sectors regulated
- Coverage area
- Great Britain — England, Scotland and Wales. Northern Ireland may have separate arrangements.