| Guvnor

Status: In Force

What it defines

Sections creating concrete business duties or carrying penalties, grouped as the instrument is structured. Titles link to the source text — blue means you’re leaving for legislation.gov.uk.

Part 1

THE CONSUMER ADVOCACY BODIES

0 of 47 sections shown

47 other sections in this Part — procedural and definitional

s.001 The consumer advocacy bodies

s.002 The territorial committees

s.003 “Consumer” and “consumer matters”

s.004 “Designated consumers”

s.005 Forward work programmes of the GCCNI

s.006 General provision about functions of the GCCNI

s.006 Exercise of functions of consumer advocacy bodies

s.007 Annual report

s.007 Annual report on Scottish Water related activities

s.008 The representative function

s.009 The research function

s.010 The information function

s.011 General powers of investigation

s.012 Investigation of complaints made by vulnerable designated consumers

s.013 Investigation of complaints relating to disconnection of gas or electricity

s.014 Reference of matters to the Gas and Electricity Markets Authority

s.015 Reference of postal matters to OFCOM

s.016 Investigations relating to public post offices

s.017 Reports by the GCCNI

s.018 Secretary of State's power to require reports

s.019 Advice, information and guidance

s.019 Guidance for energy consumers

s.020 Duty to enter into co-operation arrangements

s.020 Duty to enter into co-operation arrangements about Scottish Water

s.021 Power to co-operate and give assistance

s.022 Voluntary activities

s.023 Supplementary powers etc

s.024 Provision of information to the consumer advocacy bodies

s.025 Enforcement by regulator of section 24 notice

s.026 Enforcement by court of section 24 notice

s.027 Provision of information by a consumer advocacy body

s.028 Exemptions from requirements to provide information

s.029 Disclosure of information

s.030 Abolition of “Energywatch” and “Postwatch”

s.031 Designation of the Consumer Council for Water for abolition

s.032 Transfer orders and abolition orders

s.033 Supplementary provision about transfer and abolition orders

s.034 Compensation for loss of office

s.035 Transfer of property etc

s.036 Directions

s.037 Extension of the functions of Citizens Advice and Citizens Advice Scotland

s.038 Removal of the Council's functions in relation to Northern Ireland

s.039 The Financial Services Consumer Panel

s.040 The OFCOM Consumer Panel

s.040 Grants to consumer advocacy bodies

s.040 Exemption from liability in damages

s.041 Interpretation of Part 1

Part 2

Complaints handling and redress schemes

0 of 11 sections shown

11 other sections in this Part — procedural and definitional

s.042 Interpretation of Part 2

s.043 Standards for handling complaints

s.044 Requirements for making regulations under section 43

s.045 Information with respect to compliance with complaints handling standards

s.046 Supply of information to consumers

s.047 Membership of redress scheme

s.048 Membership of redress schemes: supplementary

s.049 Approval of redress schemes

s.050 Approval of redress schemes: supplementary

s.051 Procedure for refusing or withdrawing approval

s.052 Enforcement of requirements imposed under Part 2

Part 3

Amendment of the Estate Agents Act 1979

0 of 6 sections shown

6 other sections in this Part — procedural and definitional

s.053 Membership of redress schemes

s.054 Duty to keep records

s.055 Grounds for prohibition orders

s.056 Grounds for warning orders

s.057 Powers of entry and inspection

s.058 Failure to produce information

Part 4

Miscellaneous and general

0 of 9 sections shown

9 other sections in this Part — procedural and definitional

s.059 Contracts concluded away from business premises

s.060 Orders and regulations

s.061 Directions

s.062 Parliamentary control of orders and regulations

s.063 Minor, consequential and transitional provision

s.064 Repeals

s.065 Extent

s.066 Commencement

s.067 Short title

Schedules

0 of 88 shown

88 other schedules

s.sch001 (1) The Council is to consist of the following members—...

s.sch001 (1) The Council may make arrangements with such persons as...

s.sch001 (1) A territorial committee is to consist of a chairman,...

s.sch001 (1) The Council may, with the approval of the Secretary...

s.sch001 (1) A regional committee is to consist of a chairman,...

s.sch001 The Council may establish such other committees as it considers...

s.sch001 (1) In this paragraph and paragraphs 16 and 17 “committee”...

s.sch001 Subject to this Schedule, a member of a committee—

s.sch001 (1) The Council may— (a) pay to any non-executive member...

s.sch001 (1) A non-executive member of a territorial or regional committee...

s.sch001 (1) A person ceases to be a member of a...

s.sch001 Subject to this Schedule, a member of the Council—

s.sch001 Where— (a) a non-executive member of a territorial committee ceases...

s.sch001 The Council may regulate— (a) its own procedure (including quorum),...

s.sch001 The validity of any act of the Council is not...

s.sch001 (1) The Council may authorise— (a) the Council Chairman or...

s.sch001 The application of the seal of the Council is to...

s.sch001 Any contract or instrument which, if entered into or executed...

s.sch001 A document purporting to be duly executed under the seal...

s.sch001 (1) The Council must maintain an office in each of...

s.sch001 The Secretary of State may pay the Council out of...

s.sch001 (1) Section 8 of the Utilities Act 2000 (c. 27)...

s.sch001 (1) The Council may pay, or make provision for paying—...

s.sch001 In section 39 of the Postal Services Act 2000 (c....

s.sch001 (1) After section 39 of that Act insert— Licences and...

s.sch001 (1) The Council must— (a) keep proper accounts and proper...

s.sch001 (1) The Council is not to be regarded—

s.sch001 (1) In Part 2 of Schedule 1 to the House...

s.sch001 In Part 6 of Schedule 1 to the Freedom of...

s.sch001 (1) In Schedule 1 to the Public Records Act 1958...

s.sch001 In Schedule 2 to the Parliamentary Commissioner Act 1967 (c....

s.sch001 Schedule 1 para.38

s.sch001 (1) A non-executive member must be appointed for a fixed...

s.sch001 (1) A person ceases to be a member of the...

s.sch001 Where— (a) a non-executive member ceases to be a member...

s.sch001 (1) The Council is to employ a person as its...

s.sch001 (1) The Council may appoint such other staff, on such...

s.sch001 (1) The persons to whom section 1 of the Superannuation...

s.sch002 In section 28 of the Gas Act 1986 (orders for...

s.sch002 In section 25 of the Electricity Act 1989 (orders for...

s.sch002 (1) The Postal Services Act 2000 is amended as follows....

s.sch003 (1) This paragraph applies to— (a) any complaint to which...

s.sch003 (1) After the abolition of the Gas and Electricity Consumer...

s.sch003 (1) This paragraph applies to any matter which, immediately before...

s.sch003 (1) After the abolition of the Consumer Council for Postal...

s.sch004 In this Schedule— “transfer scheme” has the meaning given by...

s.sch004 (1) For the purposes of Schedule 29 to the Finance...

s.sch004 So far as it relates to corporation tax, this Schedule...

s.sch004 (1) If, after the day appointed by a transfer scheme,...

s.sch004 (1) The property, rights and liabilities that may be transferred...

s.sch004 A transfer scheme may define the property, rights and liabilities...

s.sch004 A transfer scheme may contain supplementary, incidental, transitional and consequential...

s.sch004 (1) On the day appointed by a transfer scheme the...

s.sch004 (1) So far as is appropriate in consequence of the...

s.sch004 The Transfer of Undertakings (Protection of Employment) Regulations 2006 (S.I....

s.sch004 Where an employee of the transferor becomes an employee of...

s.sch004 For the purposes of the Taxation of Chargeable Gains Act...

s.sch005 (1) The Gas Act 1986 (c. 44) is amended as...

s.sch005 (1) The Electricity Act 1989 (c. 29) is amended as...

s.sch005 (1) The Postal Services Act 2000 (c. 26) is amended...

s.sch006 The Estate Agents Act 1979 (c. 38) is amended as...

s.sch006 After section 23 insert— Redress schemes Redress schemes (1) The Secretary of State may by order require persons...

s.sch006 After Schedule 2 insert— SCHEDULE 3 Redress Schemes Section 23A(10)...

s.sch006 After Schedule 3 (as inserted by paragraph 3) insert— SCHEDULE...

s.sch007 In section 3 of the Estate Agents Act 1979 (prohibition...

s.sch007 In Schedule 15 to the Water Industry Act 1991 (disclosure...

s.sch007 In section 35(3)(d) of the Taxation of Chargeable Gains Act...

s.sch007 The Postal Services Act 2000 is amended as follows.

s.sch007 In section 44 (review and information), in subsection (5) for...

s.sch007 In section 61 (forward work programme)— (a) in subsection (1)...

s.sch007 In section 126 (index of defined expressions), in the entry...

s.sch007 (1) Schedule 7 (disclosure of information) is amended as follows....

s.sch007 In Schedule 8 (amendments of enactments), in paragraph 10 for...

s.sch007 The Utilities Act 2000 is amended as follows.

s.sch007 In section 4 (forward work programmes)— (a) in subsection (1)...

s.sch007 In section 6 of that Act (revocation and variation of...

s.sch007 In section 105 (general restrictions on disclosure of information)—

s.sch007 In section 2 (strategy relating to fuel poverty) in subsection...

s.sch007 In the Criminal Justice and Police Act 2001 —

s.sch007 (1) The Housing Act 2004 is amended as follows.

s.sch007 In section 30(2) of that Act (orders and regulations to...

s.sch007 The Gas Act 1986 is amended as follows.

s.sch007 In section 4AB (guidance on social and environmental matters), for...

s.sch007 In section 28 (orders for securing compliance with certain provisions),...

s.sch007 The Electricity Act 1989 is amended as follows.

s.sch007 In section 3B (guidance on social and environmental matters), for...

s.sch007 In section 25 (orders for securing compliance), in subsection (6)...

Duty extraction and severity labels are Guvnor’s analysis of the instrument, not the instrument itself. Always verify against the linked source text.