UK Act of Parliament
2007
United Kingdom
Consumers, Estate Agents and Redress Act 2007
At a glance
What this Act requires
Sections that create concrete duties on businesses or carry penalties. Procedural and definitional sections are folded into the “Browse other sections” expander at the bottom of each group. Click any section title to read the source text on legislation.gov.uk.
Schedules
Browse 88 other Schedules — structural / supplementary
(1) The Council may make arrangements with such persons as...
(1) A territorial committee is to consist of a chairman,...
(1) The Council may, with the approval of the Secretary...
(1) A regional committee is to consist of a chairman,...
The Council may establish such other committees as it considers...
(1) In this paragraph and paragraphs 16 and 17 “committee”...
Subject to this Schedule, a member of a committee—
(1) The Council may— (a) pay to any non-executive member...
(1) A non-executive member of a territorial or regional committee...
(1) A person ceases to be a member of a...
Subject to this Schedule, a member of the Council—
Where— (a) a non-executive member of a territorial committee ceases...
The Council may regulate— (a) its own procedure (including quorum),...
The validity of any act of the Council is not...
(1) The Council may authorise— (a) the Council Chairman or...
The application of the seal of the Council is to...
Any contract or instrument which, if entered into or executed...
A document purporting to be duly executed under the seal...
(1) The Council must maintain an office in each of...
The Secretary of State may pay the Council out of...
(1) Section 8 of the Utilities Act 2000 (c. 27)...
(1) The Council may pay, or make provision for paying—...
In section 39 of the Postal Services Act 2000 (c....
(1) After section 39 of that Act insert— Licences and...
(1) The Council must— (a) keep proper accounts and proper...
(1) The Council is not to be regarded—
(1) In Part 2 of Schedule 1 to the House...
In Part 6 of Schedule 1 to the Freedom of...
(1) In Schedule 1 to the Public Records Act 1958...
In Schedule 2 to the Parliamentary Commissioner Act 1967 (c....
Schedule 1 para.38
(1) A non-executive member must be appointed for a fixed...
(1) A person ceases to be a member of the...
Where— (a) a non-executive member ceases to be a member...
(1) The Council is to employ a person as its...
(1) The Council may appoint such other staff, on such...
(1) The persons to whom section 1 of the Superannuation...
In section 28 of the Gas Act 1986 (orders for...
In section 25 of the Electricity Act 1989 (orders for...
(1) The Postal Services Act 2000 is amended as follows....
(1) This paragraph applies to— (a) any complaint to which...
(1) This paragraph applies to— (a) any complaint to which...
(1) After the abolition of the Gas and Electricity Consumer...
(1) This paragraph applies to any matter which, immediately before...
(1) After the abolition of the Consumer Council for Postal...
In this Schedule— “transfer scheme” has the meaning given by...
(1) For the purposes of Schedule 29 to the Finance...
So far as it relates to corporation tax, this Schedule...
(1) If, after the day appointed by a transfer scheme,...
(1) The property, rights and liabilities that may be transferred...
A transfer scheme may define the property, rights and liabilities...
A transfer scheme may contain supplementary, incidental, transitional and consequential...
(1) On the day appointed by a transfer scheme the...
(1) So far as is appropriate in consequence of the...
The Transfer of Undertakings (Protection of Employment) Regulations 2006 (S.I....
Where an employee of the transferor becomes an employee of...
For the purposes of the Taxation of Chargeable Gains Act...
(1) The Gas Act 1986 (c. 44) is amended as...
(1) The Electricity Act 1989 (c. 29) is amended as...
(1) The Postal Services Act 2000 (c. 26) is amended...
The Estate Agents Act 1979 (c. 38) is amended as...
After section 23 insert— Redress schemes Redress schemes (1) The Secretary of State may by order require persons...
After Schedule 2 insert— SCHEDULE 3 Redress Schemes Section 23A(10)...
After Schedule 3 (as inserted by paragraph 3) insert— SCHEDULE...
In section 3 of the Estate Agents Act 1979 (prohibition...
In Schedule 15 to the Water Industry Act 1991 (disclosure...
In section 35(3)(d) of the Taxation of Chargeable Gains Act...
The Postal Services Act 2000 is amended as follows.
In section 44 (review and information), in subsection (5) for...
In section 61 (forward work programme)— (a) in subsection (1)...
In section 126 (index of defined expressions), in the entry...
(1) Schedule 7 (disclosure of information) is amended as follows....
In Schedule 8 (amendments of enactments), in paragraph 10 for...
The Utilities Act 2000 is amended as follows.
In section 4 (forward work programmes)— (a) in subsection (1)...
In section 6 of that Act (revocation and variation of...
In section 105 (general restrictions on disclosure of information)—
In section 2 (strategy relating to fuel poverty) in subsection...
In the Criminal Justice and Police Act 2001 —
(1) The Housing Act 2004 is amended as follows.
In section 30(2) of that Act (orders and regulations to...
The Gas Act 1986 is amended as follows.
In section 4AB (guidance on social and environmental matters), for...
In section 28 (orders for securing compliance with certain provisions),...
The Electricity Act 1989 is amended as follows.
In section 3B (guidance on social and environmental matters), for...
In section 25 (orders for securing compliance), in subsection (6)...
Browse 73 other sections — procedural / definitional / commencement
The consumer advocacy bodies
The territorial committees
“Consumer” and “consumer matters”
“Designated consumers”
Forward work programmes of the GCCNI
General provision about functions of the GCCNI
Exercise of functions of consumer advocacy bodies
Annual report
Annual report on Scottish Water related activities
The representative function
The research function
The information function
General powers of investigation
Investigation of complaints made by vulnerable designated consumers
Investigation of complaints relating to disconnection of gas or electricity
Reference of matters to the Gas and Electricity Markets Authority
Reference of postal matters to OFCOM
Investigations relating to public post offices
Reports by the GCCNI
Secretary of State's power to require reports
Advice, information and guidance
Guidance for energy consumers
Duty to enter into co-operation arrangements
Duty to enter into co-operation arrangements about Scottish Water
Power to co-operate and give assistance
Voluntary activities
Supplementary powers etc
Provision of information to the consumer advocacy bodies
Enforcement by regulator of section 24 notice
Enforcement by court of section 24 notice
Provision of information by a consumer advocacy body
Exemptions from requirements to provide information
Disclosure of information
Abolition of “Energywatch” and “Postwatch”
Designation of the Consumer Council for Water for abolition
Transfer orders and abolition orders
Supplementary provision about transfer and abolition orders
Compensation for loss of office
Transfer of property etc
Directions
Extension of the functions of Citizens Advice and Citizens Advice Scotland
Removal of the Council's functions in relation to Northern Ireland
The Financial Services Consumer Panel
The OFCOM Consumer Panel
Grants to consumer advocacy bodies
Exemption from liability in damages
Interpretation of Part 1
Interpretation of Part 2
Standards for handling complaints
Requirements for making regulations under section 43
Information with respect to compliance with complaints handling standards
Supply of information to consumers
Membership of redress scheme
Membership of redress schemes: supplementary
Approval of redress schemes
Approval of redress schemes: supplementary
Procedure for refusing or withdrawing approval
Enforcement of requirements imposed under Part 2
Membership of redress schemes
Duty to keep records
Grounds for prohibition orders
Grounds for warning orders
Powers of entry and inspection
Failure to produce information
Contracts concluded away from business premises
Orders and regulations
Directions
Parliamentary control of orders and regulations
Minor, consequential and transitional provision
Repeals
Extent
Commencement
Short title
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