Retained EU Law SI 2019/1150 United Kingdom

Regulation (EU) 2019/1150 of the European Parliament and of the Council of 20 June 2019 on promoting fairness and transparency for business users of online intermediation services (Text with EEA relevance)

Read it on legislation.gov.uk (opens in a new tab)
Status
In Force
Penalty ceiling
Regulated

Does it bind you?

Business-side roles with duties under this instrument.

Any Person9

Other Acts binding the same actors

If a role above is yours, these are the other instruments that most often bind it.

Any Person — also bound by 2340 other Acts

What it requires

Regulations creating concrete business duties or carrying penalties, grouped as the instrument is structured. Titles link to the source text — blue means you’re leaving for legislation.gov.uk.

s.art003 Terms and conditions Regulated
  • Ensure terms and conditions meet transparency and fairness requirementsAny Person
s.art004 Restriction, suspension and termination Regulated
  • Provide written reasons and notice when restricting, suspending, or terminating a business user's access to your platformAny Person
s.art005 Ranking Regulated
  • Disclose ranking parameters and paid placement effectsAny Person
s.art006 Ancillary goods and services Regulated
  • Disclose ancillary goods/services in your terms and conditionsAny Person
s.art007 Differentiated treatment Regulated
  • Disclose differentiated treatment in your terms and conditionsAny Person
s.art008 Specific contractual terms Regulated
  • Your online platform's terms and conditions must meet three fairness requirementsAny Person
s.art009 Access to data Regulated
  • Describe data access in your terms and conditionsAny Person
s.art011 Internal complaint-handling system Regulated
  • Set up a free internal complaint system for business usersAny Person
s.art012 Mediation Regulated
  • List two or more mediators in your terms and conditions for out-of-court dispute resolutionAny Person
10 other provisions — procedural and definitional
s.art001 Subject matter and scope
s.art002 Definitions
s.art010 Restrictions to offer different conditions through other means
s.art013 Specialised mediators
s.art014 Judicial proceedings by representative organisations or associations and by public bodies
s.art015 Enforcement
s.art016 Monitoring
s.art017 Codes of conduct
s.art018 Review
s.art019 Entry into force and application

Duty extraction and severity labels are Guvnor’s analysis of the instrument, not the instrument itself. Always verify against the linked source text.