| Guvnor

Status: In Force
Penalty ceiling: Regulated

Does it bind you?

Business-side roles with duties under this instrument.

Any Person3

Plus 1 duty on the regulator, Crown ministers and public bodies — folded into the section list below.

Other Acts binding the same actors

If a role above is yours, these are the other instruments that most often bind it.

Any Person — also bound by 2340 other Acts

Human Medicines Regulations 2012 184 duties

Merchant Shipping Act 1995 144 duties

Insolvency (England and Wales) Rules 2016 104 duties

Communications Act 2003 92 duties

Road Traffic Act 1988 92 duties

What it requires

Sections creating concrete business duties or carrying penalties, grouped as the instrument is structured. Titles link to the source text — blue means you’re leaving for legislation.gov.uk.

s.008 Services complaint: local resolution or mediation Regulated

Other duties (1) — Crown / regulator

Commission must stop mediation and notify parties when consent withdrawnStatutory regulator

s.028 Complaints levy Regulated

Pay complaints levy when complaint outcome goes against youAny Person

s.037 Obtaining of information from relevant professional organisations Regulated

Provide information and documents to the Commission when requiredAny Person

s.057 Levy, advice and guidance Regulated

Pay annual general levy and complaints levy to the CommissionAny Person

91 other provisions — procedural and definitional

s.001 The Scottish Legal Complaints Commission

s.002 Receipt of complaints: preliminary steps

s.003 Existence of specified regulatory scheme

s.004 Complaint not made timeously or made prematurely

s.005 Determining nature of complaint

s.006 Complaint determined to be conduct complaint

s.007 Services complaint: notice

s.009 Services complaint: Commission's duty to investigate and determine

s.009 Services complaint: further provision

s.010 Commission upholds services complaint

s.011 Fair and reasonable: matters to be taken into account by Commission

s.012 Services complaint: notice where not upheld or upheld

s.013 Services complaint: reports

s.014 Determination under section 9(1) or taking of steps under section 10(2): effect in relation to proceedings

s.015 Complaint appears during mediation or investigation to fall within different category

s.016 Power to monitor compliance with directions under section 10(2)

s.017 Power to examine documents and demand explanations in connection with conduct or services complaints

s.018 Power of Commission to recover certain expenses

s.019 Documents and information from third parties

s.020 Enforcement of Commission direction under section 10(2)

s.021 Appeal against Commission decisions

s.022 Appeal: supplementary provision

s.023 Handling by relevant professional organisations of conduct complaints: investigation by Commission

s.024 Investigation under section 23: final report and recommendations

s.025 Failure to comply with recommendation

s.026 Abolition of Scottish legal services ombudsman

s.027 Annual general levy

s.029 Amount of levies and consultation

s.030 Grants or loans by the Scottish Ministers

s.031 Guarantees

s.032 Duty of Commission to make rules as to practice and procedure

s.033 Duty of relevant professional organisations to forward complaints to Commission

s.034 Commission's duty to provide advice

s.035 Services complaints: monitoring, reports, protocols and information sharing

s.036 Conduct complaints: monitoring, reports, guidance and recommendations

s.038 Efficient and effective working

s.039 Monitoring effectiveness of guarantee funds etc.

s.040 How practitioners deal with complaints: best practice notes

s.041 Power by regulations to amend duties and powers of Commission

s.042 Reports: privilege

s.043 Restriction upon disclosure of information: Commission

s.044 Exemption from liability in damages

s.045 Giving of notices etc. under Part 1

s.046 Interpretation of Part 1

s.047 Conduct complaints: duty of relevant professional organisations to investigate etc.

s.048 Conduct complaints and reviews: power of relevant professional organisations to examine documents and demand explanations

s.049 Conduct complaints: financial impropriety

s.050 Power of relevant professional organisations to recover certain expenses

s.051 Powers in relation to documents and information from third parties

s.052 Restriction upon disclosure of information: relevant professional organisations

s.053 Unsatisfactory professional conduct: solicitors

s.054 Unsatisfactory professional conduct: conveyancing or executry practitioners

s.055 Report by Commission to Council under section 10(2)(e)

s.056 Powers to fine and award compensation for professional misconduct etc.

s.057 Review of and appeal against decisions on remitted conduct complaints: cases other than unsatisfactory professional conduct

s.057 Complaints about licensed providers

s.057 Regulatory complaints

s.057 Recovery of levy

s.057 Handling complaints

s.057 Effectiveness of compensation fund

s.057 Interpretation of Part 2A

s.057 Complaints about agents and writers

s.057 Handling complaints

s.057 Levy payable

s.057 Recovery of levy

s.057 Interpretation of Part 2B

s.058 Constitution of Scottish Solicitors' Discipline Tribunal

s.059 Scottish Solicitors Guarantee Fund: borrowing limit

s.060 Safeguarding interests of clients

s.061 Offence for unqualified persons to prepare certain documents

s.062 Notaries public to be practising solicitors

s.063 Regulation of notaries public

s.064 Criminal legal aid in solemn proceedings

s.065 Criminal legal aid: conditions and reviews

s.066 Criminal Legal Assistance Register: removal of name following failure to comply with code

s.067 Register of advice organisations: advice and assistance

s.068 Scottish Legal Aid Board: grants for certain purposes

s.069 Financial limit: advice and assistance

s.070 Further provision in relation to the Fund: advice and assistance

s.071 Availability of civil legal aid for defamation or verbal injury

s.072 Civil legal aid: conditions and reviews

s.073 Availability of legal aid: Judicial Committee of the Privy Council

s.074 Solicitors employed by the Scottish Legal Aid Board

s.075 Contributions, and payments out of property recovered

s.076 Regulations under section 36 of the 1986 Act

s.077 Advice, services or activities to which Act does not apply

s.078 Ancillary provision

s.079 Regulations or orders

s.080 Interpretation

s.081 Minor and consequential modifications

s.082 Short title and commencement

Schedules

0 of 34 shown

34 other schedules

s.sch001 (1) The Commission is a body corporate.

s.sch001 (1) Subject to sub-paragraph (2)— (a) any quorum of the...

s.sch001 (1) The Commission— (a) must establish one or more determination...

s.sch001 (1) The Commission must establish an independent advisory panel.

s.sch001 (1) The Commission may do anything which appears to it...

s.sch001 (1) The Commission may, subject to sub-paragraphs (2), (3) and...

s.sch001 (1) Subject to sub-paragraph (2), the Commission's determination of the...

s.sch001 (1) The Commission must— (a) keep proper accounts and accounting...

s.sch001 (1) As soon as practicable after the end of each...

s.sch001 (1) The Commission is to consist of the following members—...

s.sch001 (1) Subject to sub-paragraph (2), each member is to be...

s.sch001 In appointing members, the Scottish Ministers are to have regard...

s.sch001 (1) Subject to sub-paragraph (2), the chairing member may, by...

s.sch001 (1) A person is disqualified from appointment, and from holding...

s.sch001 (1) The Commission is to pay to its members such...

s.sch001 (1) The Commission is to employ a chief executive.

s.sch001 (1) The chief executive is the accountable officer for the...

s.sch002 Where the Commission— (a) gives notice under subsection (1) of...

s.sch002 Where the Commission takes possession of any such documents or...

s.sch002 Before the expiry of the period of 14 days after...

s.sch002 If no application is made to the court under paragraph...

s.sch003 The rules as to the Commission's practice and procedure made...

s.sch003 In this schedule— “lawyer member” has the meaning given by...

s.sch004 Where a relevant professional organisation gives notice—

s.sch004 Where a relevant professional organisation takes possession of any such...

s.sch004 Before the expiry of the period of 14 days after...

s.sch004 If no application is made to the court under paragraph...

s.sch005 (1) The 1980 Act is amended as follows.

s.sch005 (1) The 1986 Act is amended as follows.

s.sch005 (1) The 1990 Act is amended as follows.

s.sch005 In the Ethical Standards in Public Life etc. (Scotland) Act...

s.sch005 In the Freedom of Information (Scotland) Act 2002, in schedule...

s.sch005 In the Public Appointments and Public Bodies etc. (Scotland) Act...

Duty extraction and severity labels are Guvnor’s analysis of the instrument, not the instrument itself. Always verify against the linked source text.

Legal Profession and Legal Aid (Scotland) Act 2007

Does it bind you?

Other Acts binding the same actors

What it requires

Schedules