Step-by-step business journeys

Start a fintech business

Launch a financial technology business requiring FCA authorisation

Start a financial services business

Launch an FCA-regulated financial services business with proper authorisation

Start a law firm in England and Wales

End-to-end learning path for setting up a law firm: choosing entity type, SRA authorisation, appointing COLP and COFA, professional indemnity insurance, client account setup, AML registration, complaints procedure, and price transparency.

Start offering consumer credit to customers

End-to-end learning path for businesses new to consumer credit. Covers understanding FCA regulation, obtaining authorisation, setting up pre-contract disclosures and affordability assessments, complying with advertising rules, and verifying ongoing compliance under the Consumer Duty.

Get FCA authorised: from perimeter check to Connect submission

A six-phase learning path for first-time applicants. Walks you from establishing whether you need authorisation, through choosing your route, building governance foundations, self-assessing the FCA's five threshold conditions, submitting through Connect, and handling case-officer scrutiny during the determination period.

Understanding consumer rights law for traders

Learn your legal obligations when selling goods, services, or digital content to consumers. Covers the Consumer Rights Act 2015 quality standards, tiered remedies, distance selling rules, unfair contract terms, and enforcement penalties.

Set up a management consultancy

Learning path for new management consultancies and head offices. Work out which rules apply, put your workplace, employment and electronic-marketing duties in place, and verify everything with a compliance checklist.

Ongoing compliance for law firms

Learning path for maintaining regulatory compliance at an authorised law firm: annual renewal cycle, COLP and COFA reporting, client account management, AML supervision, complaints handling, continuing competence, diversity reporting, and preparing for SRA inspections.

Prepare your BNPL business for FCA regulation

Preparation guide for Buy Now Pay Later providers and merchants ahead of FCA regulation from 15 July 2026. Covers what is changing, whether you need FCA authorisation or credit broking permission, affordability assessment setup, advertising compliance, pre-contract disclosure, and complaints handling through the Financial Ombudsman Service.

Consumer credit compliance quick-check

Quick compliance check for experienced consumer credit firms. Covers FCA permissions, fee payments, credit advertising, pre-contract disclosures, Consumer Duty obligations, complaints handling, and upcoming BNPL regulation.

Building regulations compliance for renovation

Navigate building control approval, thermal upgrade requirements, and competent person schemes when renovating business premises

Consumer rights compliance checklist

Quick compliance check for traders selling goods, services, or digital content to consumers. Covers quality standards, remedies, distance selling, unfair terms, and enforcement readiness.

Respond to FCA enforcement action or investigation

What to do if the FCA contacts your consumer credit firm about enforcement action, a skilled person review, or formal investigation. Covers identifying the type of action, immediate steps, compliance review, and preparing your response.

Law firm compliance quick check

Rapid compliance audit for law firms: SRA authorisation, practising certificates, PII, client accounts, AML, complaints procedure, price transparency, and the annual declaration.

Handle Section 75 claims from customers

What to do when a customer makes a Section 75 connected lender liability claim. Covers validating the claim against the GBP 100 to GBP 30,000 threshold, investigating supplier breach or misrepresentation, responding within the 8-week complaints deadline, FOS escalation, and recovering costs from the supplier.

Meet anti-money laundering requirements

Essential guide to AML compliance for UK businesses in regulated sectors. Covers registration with supervisors, customer due diligence, suspicious activity reporting, appointing an MLRO, record keeping, staff training, and penalties for non-compliance.

AML compliance for legal services

Learning path for law firms implementing anti-money laundering compliance: firm-wide risk assessment, client due diligence, source of funds verification, legal professional privilege boundaries, suspicious activity reporting, and preparing for SRA supervisory visits.

Address an FCA threshold-conditions concern

What to do when FCA supervision has raised a concern that your firm no longer satisfies the threshold conditions. Covers diagnosing the supervisory action, responding to a section 165 information requirement, addressing the failing limb (resources, business model, suitability, effective supervision), and the worst-case path to an Own-Initiative Variation or cancellation of permission under section 55J FSMA.

Handling customer refund disputes

When a customer demands a refund, what are your legal obligations? This guide helps you determine whether the customer is entitled to a refund, what remedy to offer, and how to process it correctly under the Consumer Rights Act 2015.

Respond to an SRA investigation

Problem path for law firms facing SRA investigation: immediate steps, cooperation obligations, instructing specialist regulatory defence, responding to proposed conditions or fines, SDT referral, intervention risk, and appeal rights.

Set up a financial services intermediary business

Set up an insurance or pension business

Set up an architecture, engineering or testing business

Set up a professional, scientific and technical business

Set up an advertising or market research business

Quick perimeter check: do I need FCA authorisation?