UK Statutory Instrument 2008 United Kingdom

Consumer Protection from Unfair Trading Regulations 2008

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At a glance

What's here

8 compliance obligations, 8 practical guides across 2 topics · 1 journey

Penalty landscape

6 of 8 obligations carry up to 2 years imprisonment. 1 carries different penalties and 1 has no criminal penalty — flagged in the list below.

Who this Act binds

Business-side actors with duties under this Act, ranked by how often they appear.

  • Any Person 5
  • Trader 3

Step-by-step journeys using this legislation

Walkthroughs that take you from a real business situation to compliance.

Relevant guidance

Practical guides for businesses affected by this Act, ordered by how closely they engage with it.

Supporting — topic alignment

8 guides

Other Acts binding the same actors

For each actor bound by this Act, the other UK Acts that bind them most often. Useful for understanding the full compliance landscape facing each role.

Any Person also bound by 749 other Acts (top 5 shown)
Traders also bound by 219 other Acts (top 5 shown)

What this Act requires

Sections that create concrete duties on businesses or carry penalties. Procedural and definitional sections are folded into the “Browse other sections” expander at the bottom of each group. Click any section title to read the source text on legislation.gov.uk.

Part 1 — GENERAL

No sections of this Part have been ingested yet.

Part 2 — PROHIBITIONS

Browse 4 other sections in this Part — procedural / definitional / commencement

Part 3 — OFFENCES

s.013

Penalty for offences

2 years imprisonment
  • Fail to comply with unfair trading regulations Any Person
Browse 4 other sections in this Part — procedural / definitional / commencement

Part 4 — ENFORCEMENT

Browse 9 other sections in this Part — procedural / definitional / commencement

Part 4A — CONSUMERS’ RIGHTS TO REDRESS

s.how does the right to unwind work if payments are

How does the right to unwind work if payments are demanded which are not due?

  • Refund customers for payments they were not required to make Trader
Browse 10 other sections in this Part — procedural / definitional / commencement
s.how can a consumer enforce the rights to redress?

How can a consumer enforce the rights to redress?

s.how does the right to a discount work?

How does the right to a discount work?

s.how does the right to damages work?

How does the right to damages work?

s.how does the right to unwind work in the case of a

How does the right to unwind work in the case of a consumer to business contract?

s.how does this part relate to the existing law?

How does this Part relate to the existing law?

s.what does “prohibited practice” mean in this part?

What does “prohibited practice” mean in this Part?

s.what financial services are covered by this part?

What financial services are covered by this Part?

s.what immoveable property is covered by this part?

What immoveable property is covered by this Part?

s.when does a consumer have a right to redress?

When does a consumer have a right to redress?

s.when does the right to unwind apply to a business

When does the right to unwind apply to a business to consumer contract?

Part 5 — SUPPLEMENTARY

Browse 4 other sections in this Part — procedural / definitional / commencement
s.inertia selling

Inertia selling

Schedules

Browse 3 other Schedules — structural / supplementary
Read the full Act on legislation.gov.uk (opens in a new tab)

Official guidance

Authoritative sources published by regulators or government explaining this legislation.

Enforcement and responsible bodies

The regulators that administer or enforce this legislation.

Local Authority

Primary

Local Authority (Environmental Health / Licensing / Planning)

Local councils enforce food safety (via Environmental Health Officers), issue alcohol licences, grant planning permission, and regulate certain business activities at local …

CMA

Competition and Markets Authority

Promotes competitive markets and tackles unfair behaviour. Investigates mergers, enforces competition law, and has specific digital markets powers. Digital Markets Unit (DMU) …

Trading Standards

Trading Standards (Local Authority)

Enforces consumer protection legislation including food labelling, weights and measures, product safety, and fair trading. Part of local authority structure. Investigates food …

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Browse legislation

Find other UK business legislation with related guidance.

Regulators

Learn more about the bodies that enforce this legislation.