Journeys

Step-by-step business journeys

Follow our guided journeys to help you through major business milestones and changes.

Start a business 5

Planning and launching a new business venture

All sectors

Start a fintech business

Launch a financial technology business requiring FCA authorisation

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All sectors

Start a tech business

Launch a software, digital services, or technology startup

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All sectors

Start selling online legally

Everything you need to know before launching an online shop. Covers distance selling regulations, pre-contract information, cancellation rights, refund obligations, website compliance, consumer rights for goods and digital content, and enforcement.

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All sectors

Understanding consumer rights law for traders

Learn your legal obligations when selling goods, services, or digital content to consumers. Covers the Consumer Rights Act 2015 quality standards, tiered remedies, distance selling rules, unfair contract terms, and enforcement penalties.

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All sectors

Set up an IT and programming business

Learning path for new IT, programming and consultancy businesses. Work out which rules apply, set up a safe business with your health and safety, fire safety, insurance, equality, data protection and NIS duties in place, and verify everything with a compliance checklist.

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Comply with regulations 7

Meeting legal, safety, environmental, and sector-specific requirements

All sectors

Run a tech business

Ongoing compliance, operations, and growth guidance for established UK tech and software businesses

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All sectors

Export controlled goods and dual-use items

Compliance-critical guidance for exporting military items, dual-use technology, or goods subject to sanctions - with penalties up to 10 years imprisonment

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All sectors

Comply with the Online Safety Act from scratch

A complete learning path for platform operators new to the Online Safety Act 2023. Covers understanding the Act, determining scope and platform category, conducting risk assessments, protecting children, implementing content moderation, writing compliant terms of service, setting up complaints procedures, implementing age assurance, and registering with Ofcom.

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All sectors

Consumer rights compliance checklist

Quick compliance check for traders selling goods, services, or digital content to consumers. Covers quality standards, remedies, distance selling, unfair terms, and enforcement readiness.

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All sectors

Handling customer refund disputes

When a customer demands a refund, what are your legal obligations? This guide helps you determine whether the customer is entitled to a refund, what remedy to offer, and how to process it correctly under the Consumer Rights Act 2015.

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All sectors

Online Safety Act compliance quick check

Rapid compliance self-assessment for experienced operators: confirm scope, verify risk assessments, check content moderation, terms of service, complaints, age assurance, and Ofcom registration status.

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All sectors

Respond to an Ofcom investigation

What to do when Ofcom takes enforcement action against your online service under the Online Safety Act 2023. Covers identifying the type of action, evidence preservation, senior manager criminal liability, responding to notices, penalty mitigation, and seeking legal advice.

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Grow my business 1

Expanding operations, reaching new customers, and scaling up

All sectors

Grow your tech business

Scale your tech business - funding, international expansion, investment, and preparing for exit

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General journeys 3

Journeys that span multiple business goals.

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