Journeys

Step-by-step business journeys

Follow our guided journeys to help you through major business milestones and changes.

Start a business 4

Planning and launching a new business venture

All sectors

Start a healthcare business

Launch a healthcare or social care business with CQC registration

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All sectors

Start a social care provider business

End-to-end learning path for starting a social care business. Covers which regulator applies, CQC registration, registered manager requirements, workforce qualifications (Care Certificate, SSSC, Social Care Wales), staffing levels, insurance, Care Act duties, and devolved nations.

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All sectors

Start a childcare business

Launch a childcare business with Ofsted registration, safeguarding, and EYFS compliance

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All sectors

Starting a social care provider business

Step-by-step guide to starting a social care business — from choosing your regulator through workforce requirements to financial planning.

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Comply with regulations 10

Meeting legal, safety, environmental, and sector-specific requirements

All sectors

Run a healthcare business

Ongoing compliance for CQC-registered healthcare providers covering inspections, professional registration, safeguarding, clinical governance, medicines management, and staff obligations

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All sectors

Meet environmental compliance requirements

Navigate your environmental obligations including waste duty of care, pollution prevention, packaging responsibilities, and energy reporting

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All sectors

Healthcare compliance quick check

Quick compliance check for experienced healthcare providers. Covers CQC registration, professional registrations, DBS checks, medicines audit, controlled drugs register, IPC audit, fire risk assessment, DSPT submission, insurance, and policy reviews.

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All sectors

Prepare for CQC's 2026 assessment framework

CQC is replacing the Single Assessment Framework with four sector-specific frameworks during 2026. Understand what is confirmed, what is still in transition, and get your evidence, governance, and staff ready ahead of rollout.

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All sectors

Wales care compliance quick check

Quick checklist for Wales care providers to verify CIW registration, Responsible Individual appointment, Social Care Wales workforce registration, Statement of Purpose, and Welsh language provision.

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All sectors

RQIA registration quick check

Quick checklist for Northern Ireland care providers to check whether their service needs RQIA registration, fit person requirements, care standards, and what inspections involve.

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All sectors

Respond to a CQC investigation or enforcement action

What to do if your healthcare or social care service faces CQC enforcement action. Covers understanding the type and severity of action, immediate response steps, getting legal representation, developing an improvement plan, and the appeal process through the First-tier Tribunal.

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All sectors

Scotland care compliance quick check

Quick compliance check for Scotland care providers covering Care Inspectorate registration, SSSC workforce registration, Health and Social Care Standards, and PVG scheme requirements.

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All sectors

Respond to a medicines or controlled drugs incident

What to do when a medicines incident occurs: medication error, controlled drug discrepancy, or CD theft/loss. Covers securing the patient and evidence, internal reporting, statutory notifications to CQC, MHRA Yellow Card, police notification for CD theft, investigation, Accountable Officer responsibilities, and corrective actions.

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All sectors

Running a childcare setting

Ongoing compliance for childcare providers covering inspections, safeguarding, SEND, food safety, and staff management

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Grow my business 1

Expanding operations, reaching new customers, and scaling up

All sectors

Expanding your childcare business

Grow your childcare business through multi-site expansion, franchising, acquisitions, or building strong Ofsted inspection outcomes

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