Tax & Finance

Claim interest and costs when a customer pays late

When another business pays you late, you can claim statutory interest on the overdue amount and a fixed sum for each debt, set by its size, plus reasonable recovery costs. Interest runs from the day after payment was due. The rights apply without a contract term, and consumer debts are not covered.

UK-wide

The Late Payment of Commercial Debts (Interest) Act 1998 writes a right to interest into contracts for goods or services where buyer and seller are both acting in the course of a business. A public authority buying from you counts as a business. You also get a fixed sum towards your costs of recovering the debt. You do not need to have put either in your contract.

The rules apply across the UK. They do not cover sales to consumers, consumer credit agreements or contracts that work as security for a loan.

Work out when the payment became late

Interest starts to run on the day after the payment day. That is the date you and the customer agreed or, if you agreed none, the end of the period that follows delivery and the customer having notice of the amount. Notice of the amount means the invoice, or a claim for a sum if the amount is not yet fixed.

See what you can claim

Interest is simple, so you never charge interest on interest. A year's interest is the debt multiplied by the statutory rate. Divide that by 365 for a day's interest, then multiply by the number of days overdue.

Here is a worked example for a debt that starts to carry interest in 2026.

On top of interest you can claim a fixed sum for each debt, set by the size of the debt. If the fixed sum does not cover your reasonable costs of recovering the debt, you can claim the difference.

If your customer is a public authority

Chase the money

  1. Confirm the payment day

    Use the date in your contract, or the 30 days from delivery and invoice if you agreed none. Interest runs from the day after, so keep the delivery note and invoice that prove the dates.

  2. Ask for payment

    Contact the customer by phone or email, then confirm in writing. Interest counts from the day after the payment day, not from the day you ask.

  3. Work out the total

    Add the invoice, the interest to date and the fixed sum. Use Bank Rate on 31 December for debts that start to carry interest from 1 January to 30 June, and Bank Rate on 30 June for those that start from 1 July to 31 December.

  4. Send a new invoice or letter

    Show the original amount, the interest, the fixed sum and the new total, with a deadline for payment. Keep a copy.

  5. Escalate if they still do not pay

    Raise the dispute with the Small Business Commissioner if you qualify, or make a court claim that includes the interest and the fixed sum.

Ask the Small Business Commissioner for help

The Small Business Commissioner looks at unresolved payment disputes between a small business and a larger customer.

Take the debt to court

If the customer will not pay, you can claim through the courts. Include the interest and the fixed sum in the claim.

Know what may change

A bill before Parliament would cap how long a payment term can run.

Check customers before you extend credit

Large companies and limited liability partnerships must publish reports on how quickly they pay, and you can search them on GOV.UK. The Fair Payment Code is a voluntary scheme run by the Office of the Small Business Commissioner. Its directory shows which businesses hold a Gold, Silver or Bronze award for paying suppliers promptly.

Official guidance