These rules apply to landlords and letting agents in England. Wales, Scotland and Northern Ireland each have their own deposit rules.
What counts as a deposit
Any money paid as security in connection with an assured tenancy must be dealt with under an authorised scheme from the moment you receive it, even if someone else paid it for the tenant, such as a parent or a rent deposit scheme. A holding deposit paid before the tenancy is signed does not need protecting, but becomes a deposit that you must protect once the person becomes your tenant.
From 1 May 2026 assured shorthold tenancies became assured periodic tenancies, and a deposit can only be money. You cannot require a car, watch or other item as security. If you took one, the tenant can recover it, and you cannot get a possession order until you give it back.
Protect the deposit and tell the tenant
The prescribed information you give the tenant, and anyone who paid on their behalf, covers:
- the scheme administrator's contact details and its leaflet, the procedures for repaying the deposit, including if one party cannot be contacted, and for settling a dispute without going to court
- the amount of the deposit and the address of the property
- your name and contact details, the tenant's and anyone else's who paid, including how to reach the tenant after the tenancy ends
- the circumstances in which you may keep all or part of the deposit, by reference to the tenancy terms
- a certificate signed by you that the information is accurate to the best of your knowledge, and that the tenant has had the chance to sign to confirm it
Send it only after the deposit is actually protected. Keep a copy and proof of when it was sent.
Keep the deposit within the cap
The Tenant Fees Act 2019 caps a deposit at 5 weeks' rent where the annual rent is below £50,000, and 6 weeks' rent where it is £50,000 or more. A holding deposit is capped at 1 week's rent. Anything above a cap is a prohibited payment.
At the end of the tenancy
Return the deposit within 10 days of agreeing with the tenant how much they will get back. If you disagree, the scheme's free dispute resolution service decides, if you both agree to use it, and the deposit stays protected until the dispute is settled.
Legal basis
Primary legislation and key regulations